Get matched with top tankless water heater repair pros in Palo Alto, CA

"They were able to get out to me quickly, even on the weekends. They were very professional. "

"Finished on the same day"

"As a property manager I have doubt was many plumbing companies and I can say I can count on Jess plumbing. He is efficient, reliable and always has fair prices. You can count on him not to overprice because he's honest and knows what he's doing. "

"Cesar came to consult on my leaking water heater, was super friendly and gave me a few options to choose from. Since my issue was a bit urgent, they were able to source a 75 gal water heater and by the afternoon they were able to start installation. Vincent came to do the installation and he was super friendly as well. He took care to dry up any water spillage, and tidied up and took time to answer my questions before leaving. Thanks to those two who love and take pride in their work."

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"They did a number of things. Braced and restrapped water heater and ran copper line for pressure relief to outside. Unclogged master toilet and reseated. Bolted down second toilet. Reconnected clothes dryer vent. Repaired air gap/garbage disposal and drain line under kitchen sink, crawled under house and remove galvanized pipe straps and replaced with nylon pipe clamps. I was a contractor and used to do this work, o an very critical. They did an outstanding job. Went the extra mile several times. I was expecting a bill for a higher amount but they stuck with their estimate. I recommend them highly and would use them again!!"

"Very reasonable quote, great job with a father-son team. They did an excellent job installing my new water heater. Close attention to detail. No issues, no hassles, happy consumer! Compared to some other bait and switch contractors that quoted 2-3 times the price, Maverick was a blessing. Thanks a lot Maverick."

"The crew from Albert Nahman did a great job from start to finish. The project was to replace the original ductwork in our 60 year old house. Tom provided excellent advice for the estimate then Bryan’s crew did the job, 2 days, within a week of my acceptance of the proposal. Great work."

"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."

"Great! Steve arrived super quick, identified the problem and fixed it. Nice work and a nice guy. I would recommend him to anyone."