Get matched with top tankless water heater repair pros in Palo Alto, CA

"I have what turned out to be a 30 year old water heater replaced by this great company and they did it the same day of the quote. The installer had the water heater I wanted on the truck and did an excellent job of putting in the new unit, cleaning up and even replacing copper flex tubing and installing a new overflow pipe out of copper as well, no additional cost. This company specializes in water heaters and couldn't do any additional work on supply lines and they clearly state that on their website. I didn't need that type of additional work."

"Perfectly. They cleaned everything up, explained how the system worked and how often it needs attention, and hauled away the old hot water heater. They arrived on time, worked steadily, and finished before dinner time."

"We had long neglected basic servicing done on a tankless water heater: flushing, etc. Service was professional and friendly."

"Since my current water heater was 17 years old I decided to replace it before it gave out on me. I emailed Better Water Heaters in the evening with the details and got a phone call from Frans who scheduled Daniel to come and give me a free estimate the next afternoon. In the meantime I got another quote from another installer after texting photos of the current installation. Daniel’s estimate was similar for a standard water heater replacement but although I had not considered a tankless install I asked for a quote on that as well after discussing pros and cons with Daniel. Daniel then waited while I discussed this with my wife and since he could do the install the next day I decided on the tankless install and Daniel arrived the next morning and completed the install in three hours. I am very happy with the quickness and quality of the work as well as the quality of the Rinnai water heater that was installed."

"The Tankless Guys not only installed a new water softener system, they also put in a new tankless water heater and a new toilet. They provided excellent service. We had a range of options to choose from and Sergio and his team performed all the work in a timely manner. Sergio also answered any questions we had thoroughly. I highly recommend them!"

"Gustavo from Escamilla plumbing is a pro thru and thru. I gave him a tough job that I wanted to tackle but didn't have the necessary tools or time to tackle. I had him relocate the water heater lines and install a tankless water heater, remove steel pipes and redo drain lines. The kicker for the water lines was access next to a furnace and new gas lines that needed to be run due to insufficient gas supply. During the project we found micky mouse water line taps that needed to be removed and the house water shutoff valve that failed to closed completely. Lots of unexpected work but he gave decent quotes to complete the job. He is quick, doesn't cut corners, and gets the job done. I wholeheartedly recommend him for project a homeowner wouldn't touch or doesn't have time to do."

"Same day leaky water heater replacement on a Saturday"

"Never had such a great experience with any contractor. So grateful to Eugene, Artem, Nick, and Alex not only for the great work they did, but for the care and attention they put in for 3 straight months. My house is built kind of complicatedly and the water heater isn't located in the most accessible place, but they were able to make it work. Not only that, but Eugene found me a new tankless water heater that would also work with my radiant floors - not only saving cost, but space as well. To say they went above and beyond is an understatement. They came back multiple times to make sure work was up to par - never half-assing anything. Really hoping I don't have any reason to need to reach out again soon, but if I do, I know who I'll be calling. Also, special shout out to Jeremy, Karen, and Kathy for their logistical help as well!"

"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."