Get matched with top tankless water heater repair pros in Palo Alto, CA

"I have what turned out to be a 30 year old water heater replaced by this great company and they did it the same day of the quote. The installer had the water heater I wanted on the truck and did an excellent job of putting in the new unit, cleaning up and even replacing copper flex tubing and installing a new overflow pipe out of copper as well, no additional cost. This company specializes in water heaters and couldn't do any additional work on supply lines and they clearly state that on their website. I didn't need that type of additional work."

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"We had long neglected basic servicing done on a tankless water heater: flushing, etc. Service was professional and friendly."

"The entire project from start to finish was fantastic. Within minutes of requesting a quote I received a text with a time they could be at the house. Rodney called to ask some questions, gave me an estimated price and time. Rodney was great to talk to and was very knowledgeable and helpful. Rolando arrived a little early which was great. He figured out what needed to be done and gave me an estimate which was within the range mentioned and started working. It took an hour to complete. Rolando went over what was done and why. I was extremely impressed with Rolando, he was courteous, informative and did a great job installing the water heater and bringing everything up to code. I wouldn’t hesitate to call Better Water Heaters again."

"Gustavo from Escamilla plumbing is a pro thru and thru. I gave him a tough job that I wanted to tackle but didn't have the necessary tools or time to tackle. I had him relocate the water heater lines and install a tankless water heater, remove steel pipes and redo drain lines. The kicker for the water lines was access next to a furnace and new gas lines that needed to be run due to insufficient gas supply. During the project we found micky mouse water line taps that needed to be removed and the house water shutoff valve that failed to closed completely. Lots of unexpected work but he gave decent quotes to complete the job. He is quick, doesn't cut corners, and gets the job done. I wholeheartedly recommend him for project a homeowner wouldn't touch or doesn't have time to do."

"The Tankless Guys not only installed a new water softener system, they also put in a new tankless water heater and a new toilet. They provided excellent service. We had a range of options to choose from and Sergio and his team performed all the work in a timely manner. Sergio also answered any questions we had thoroughly. I highly recommend them!"

"I posted a review earlier and I need to revise it . The work done was for a standard water heater , not a tankless water heater"

"Never had such a great experience with any contractor. So grateful to Eugene, Artem, Nick, and Alex not only for the great work they did, but for the care and attention they put in for 3 straight months. My house is built kind of complicatedly and the water heater isn't located in the most accessible place, but they were able to make it work. Not only that, but Eugene found me a new tankless water heater that would also work with my radiant floors - not only saving cost, but space as well. To say they went above and beyond is an understatement. They came back multiple times to make sure work was up to par - never half-assing anything. Really hoping I don't have any reason to need to reach out again soon, but if I do, I know who I'll be calling. Also, special shout out to Jeremy, Karen, and Kathy for their logistical help as well!"

"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."