Get matched with top brick and stone flatwork repair pros in Palo-verde, AZ

"It went really well initially. Process was smooth, and there was no need to babysit the company. They are much more expensive than other quotes I received, though. I chose to go with them because I thought the increase in price would mean no issues. I was wrong. It took them 10 months to come repair one broken tile that broke on installation...4 phone calls later, no response. My husband posted a poor review of them on Google, and they were out the next day. I am saddened that it took a poor review to encourage this company to fix something 10 months after the fact."

"This was our second job with Outdoor Xcapes. 1st one in 2011 with Bret as our Salesman. Went fairly smoother with only a few glitches. This job consisted of a seat wall with small patio, step pads and artificial turf with Steve as our Salesman. Steve was very nice and eager to please during the bidding process. Very responsive to phone calls during the job. However, as the job progressed It was apparent that while it was important to Steve that the job was done correctly there was no give or take on money. At a Home Show an Outdoor Xscapes representative (not Steve) told us that repeat customers would get a discount. Steve would not honor that discount until it was to his advantage. There was a hole in their work schedule and they needed a job to fill it. At that point a discount was offered. The tree we wanted was 20% off, Steve would not give or share the shavings. Didn’t seem like there was any interest in building any relationship for return business or referrals. Crew did a great job including clean-up. Jesse, the foreman, was pleasant to work with. However, he was the only one who spoke English and stayed on the job for only a short time. Any communication had to be done by phone to Steve who would contact Jesse. It was a little cumbersome to communicate. We are very happy with the concrete seat wall and step pads. There were a few hiccups during the process, nothing major. The turf was not acceptable. It had discoloration, lines about every 10” and two visible seams. Megan was our contact for warranty issues. She was very responsive and easy to work with. I had to work directly with the representative for the turf which was Synthetic Grass. It took six weeks but the grass was replaced and installed by Outdoor Xscapes at no cost to us. Adam was in charge of the installation and worked with us to make it right. In hind sight my husband and I were too complacent in going with the same landscaping company. We assumed they would treat us right because we were a return customer. Because of this we didn’t get any other bids and when it became obvious that there was no loyalty to a return customer felt it was too late in the process to start over. It was a mistake. Outdoor Xcapes as a whole, is a good company and gets the job done quickly. Be sure to negotiate payment terms and dollars up front."

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He made a special trip out on Sunday to provide an estimate. He verified the area to be covered, the pattern selection and how we wanted the border. Then provided us a total price for the job.  He was booked for the current week but was available the following week. Provided info on picking out paver selection. Upon agreement on the job, he asked for 1/2 down on the job and the other 1/2 of payment at completion.

After reviewing choices, we contacted him with our choice on Monday. He called backed a hour later saying that if we wanted that choice we would have to wait 2 weeks due to the pavers not being in stock anywhere in town. He offered other choices, but the price might increase depending on make and choice. We made a second choice instead of waiting. He called back later indicating that the pavers were available and set up a delivery time for Wednesday with the workers showing up the next day to start.

He and the workers showed up on time the next morning and confirmed the area to be covered and immediately began work.  The workers were all nice and hardworking. The foreman and lead worker were very nice and spoke very good English. Easy to communicate with them. Though there was not a lot of communication. They knew what to do and went right to work.

They were done in about 6 hours including taking a lunch break. They did a great job cleaning up and made it look great. They waited for me to inspect the work and give my approval before they left.

Mike indicated that the brick colors may change over time. The initial colors match what we picked out. Some color change will not affect matching with other colors in the back yard.

The job looks really great . It makes the patio consistent and makes it look much bigger than before.

We are very happy with the job that was done and would use them again.  One thing that was extremely great was that they were easy to contact and got an immediate response. Provided feedback on the paver choices very quickly to be able to start the job within our timeframe.

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"Mario and his team work fast and efficiently! They did work in our backyard and got it done the same day. Everyone was very professional while still being polite. My family and I are happy with the outcome and will be contacting Desert Valley Hardscapes again!"

"They are a great father-son team who each have their own specialties, and they had other jobs going on at the same time as ours, so they were in and out of our yard for quite a while, but things have finally gotten done. We were luckily not in a bug hurry, and things are looking good now."

"Flores was professional and very helpful. From the scheduling to the install, the work was done very well and efficiently. I love my pavers and new patio and I definitely hope to hire them again!"

"Had a 34 sqf patio repair. Charged for 150 sqft repair claiming min mobilizing fee"

"We were buying a new house and the front and back yards had been neglected for years. I contacted Jose and he came over and helped plan out the landscaping project. He installed stone, grass, pavers, trees, numerous lawn pants, and a full irrigation for everything. He worked quickly and the end result was amazing. We have a few more projects in mind and will definitely work with him in the future."

"Outstanding! The work was completed in two days, and it was very efficient. Pro Turf was great to work with and I would definitely recommend them."

"It was good service, good company and good people. They were professional and the communication was great."