Get matched with top metal siding: repairer or partially replacers in Pascoag, RI

"Downspout from roof over 2nd story roof and connecting gutter came lose in storm and fell off house. Did not call company who installed gutters, as we were not happy with their work. Called Richard of R&R Roofing to see if he could help. Found out that they repair/replace gutters, siding and windows in addition to roof work. [We had R&R replace our roof last year and were 100% satisfied with their work. See Ja. 2019 review.] One of his workers was at our house the next morning to make the repair. R&R Roofing will be our FIRST and ONLY call for all our house repairs and/or replacements from now on. They do excellent work at a reasonable price. Prompt, efficient and professional. They know what they are doing and do it right. Give them a call -- you will be thrilled with the results!"

"David Faraone is a wonderful professional to work with. I am a person who asks lots of questions and was concerned that my insurance company was fully informed. David Faraone was always very responsive. We loved the job they did replacing our roof . The crew also did an amazing job cleaning up after the job. Thanks to David Faraone we were awarded a full re-siding of the house instead of the initial offer of one side with new siding and repairs to another side. Five stars to Cedar Valley Exteriors!"

"Step 1 for my project was replacing the original soffits, trim and gutters. My house is much better now that those things have been replaced. Step 2 will be having them replace my original siding. I like their products and ability to communicate through the multi step process."

We are the premiere home improvement company, with service and products that will keep you happy for years to come. \n \nOur customers receive unmatched warranties and exclusive products. We offer exclusive roofing, siding and window systems that are manufactured in America and installed by factory-trained installers, delivering the best possible result every time. \n \nDaBella Baths is our exclusive bath division, specializing in tub and shower conversions, bathtub replacement, walk-in showers and walk-in tubs. \n \nIf you want to work with a contractor who is passionate about service, committed to quality and determined to delight you, then DaBella is for you! \n \nWe're ready to turn your dreams into a beautiful reality. \n

"I recently had my shingle roof replaced and I?m very happy with the results. The team was professional, punctual, and completed the job efficiently. The quality of the work is excellent, and the new roof looks great. They kept the work area clean and communicated well throughout the process. I would definitely recommend them to anyone needing a roof replacement."

"I own some rental property that I don't live in and I contacted Rich to come out because the roof on a small addition was leaking. He came out pretty quickly, I did not have to be present which is always nice because it's difficult for me to get out there during the week. The day after Rich came out I had the quote for the roof replacement in my email. The cost was on the lower side of three quotes I had for the job. I contacted Rich to tell him I liked the proposal and to schedule the job, they came out a week and a half later and replaced the roof. It looks good and no longer leaks! One of the reason's I was so impressed with this company is that when I received the proposal to repair the roof it noted that some of the plywood was rotted and may need to be replaced,it gave a price to have all the roof decking done. When the crew was at the property they did find that several of the plywood sheets needed to be replaced. The crew took the time to photograph the rotted wood so that I knew and could see they were damage and they weren't trying to inflate the price. That kind of attention to detail is why I recommend this company and will use them again."

"Our front stairs needed to be repaired and we had some wood rot that needed to be replaced along the back doors. They did a great job on both projects and the cost was very reasonable."

"Luis and his crew do a neat and excellent work. Very conscientious. Easy to work with. Always gets back to you when you call. Also very fair on is pricing.. Luis handles all our repairs on 37 condo units.One of my best vendors. I cannot say enough about Luis. Great personal character. Luis is the best vendor I ever had for our building repairs. Luis is a great human being."

"Working with Pro Home Services was one of the best experiences we have ever had with a contractor.
When we decided to replace our siding with the Hardie board, we interviewed and got estimates from all four preferred James Hardie remodelers in the greater Boston area.  Pro Home Services was the last contractor we interviewed.   We hired Pro Home after meeting with Brad, the business manager and Eric, the owner. 
Pro Home?s customer service went above and beyond comparing with the other three companies.  For the estimates,
two companies gave us hand-written quotes right at our house during the first visit and these quotes were the highest. 
The other company emailed us the estimates over 10 days later than the promised date. 
Brad made the effort to drop by our house; hand delivered the professionally written estimate, explained to us all details and patiently answered all of our questions.  We were very impressed with his knowledge and down-to-earth approach to our questions and needs.  In addition to siding replacement, we also wanted to replace the roof, gutter, kitchen window and sliding patio door.  I was very glad that I listened to Brad while I was trying to make decisions about which products to choose.   The window and door that he suggested turned out to be much better value and fit in the house perfectly then the more expensive products that I had in mind originally.   
 I am very particular about the color of the house and I had a hard time picking the right color for the Hardie Plank.  Eric has been very patient, very understanding and very helpful with my moments of indecision.  When I tried to work out the color choice with the other contractors, one contractor told me to go to Home Depot and buy sample paint myself, and another contractor just totally ignored my concerns.  In order to help us choosing the best color, Eric sample painted areas in the back of the house with the top colors of my choice.   I really appreciated Pro Home doing this, since the painted color on the house looks quite different from the color on the computer screen or the catalog.  Pro Home really helped me choosing the right color!
The entire Pro Home crew was very polite, efficient, easy to work with and respectful of our home.  It was a pleasure to have them around.  They paid great attention to details and the workmanship was superb.  In spite of bitterly cold weather in New England winter, they have been working hard and remained pleasant from start to finish.  
Also, very importantly, the communication was great throughout the entire project.  Once I had a concern with the
ongoing roof install and called Eric.  He showed up at my house within an hour and resolved the issue quickly.  The issue turned out mostly due to my lack of knowledge about roofing.  When we weren?t home, Eric would email or text us with photo snap shots of their progress.  The crew would always notify us if they had a question or encounter a potential issue. 
It was very reassuring that Pro Home made a strong commitment to quality and they took their work very seriously.  The crew cleaned up very neatly every day and the neighbors never had any issues.
They finished our punch list items efficiently.  The finished project is amazing!  Our house has been magically transformed.  The quality of work speaks for itself.  We continue to get compliments from neighbors and total strangers.  We greatly appreciate Eric, Brad, Sargio (the foreman), Eric?s father and all the rest of the Pro Home team for their professionalism,
responsiveness, and willingness to go the extra mile for their customers.  We would highly recommend Pro Home for any
James Hardie siding, roofing, window and door replacement projects!
"

"UPDATE #2:
Windows, sliding doors and front door are finally finished.  The installers did a fantastic job.  The windows we ordered were not the ones we received.  We ordered the SoftLite Pro window and received the Imperial LS.  The LS is a better made window as it's one of the upper tier SoftLite windows but with the standard glass package ends up with a slightly higher u factor (0.28 vs 0.27 for the Pro).  Plus, the opening is a little smaller as the Pro has a thinner sash.  But it really isn't enough of a difference to gripe as the windows look terrific.   SoftLite offered us a credit for the rebates so we could purchase a new AC unit that would fit the narrower sash, which was a solid gesture on their part.  

The sliders we ordered were not even offered by SoftLite.  So we ended up with a triple pane 0.26 u factor slider for the cost of a double pane 0.27 u factor (which is not made, it's actually a 0.28 u factor double pane slider).  The sliders are seriously heavy.  I'd recommend anyone considering sliders to get the triple pane slider since it's all glass, there's a lot of heat transfer - better to have the extra protection here.  

The ThermaTru door had a couple cosmetic dings from the manufacturer - extra caulk, a slightly cracked frame.  Again, easy enough to just fix those issue than to get bent out of shape about it.  

All in all, it wasn't the smoothest job and there were real communication issues.  The owner had other issues he was dealing with so I can understand it to some extent.  Still, as a business, communication is key.  The installers were great - really courteous, really professional.  They worked right through for two and half days to get the windows and front door done.  Then came back for another full day to do the sliders.  

Most contracting jobs will have problems - this one had more than it's fair share.  But the key is to acknowledge the problems and make them right.  They did that.  And in the end, the product - the whole reason for the job in the first place - turned out beautifully.   


UPDATE #1:
Received a call from the owner on Monday, 27 July.  He acknowledge problems and is trying to make things right.  There were very real issues with communications, scheduling, and ordering as the sliding doors we ordered were only just submitted on Monday 27, July, even though we ordered them back in early June.  The 4-5 week project we were quoted will end up being an 8-10 week project and the window and front door portion will be installed (I hope) the first week of August.  I will continue to update as the project progresses.  I'm hopeful the worst is over.

After calling several times to find out the status of our install, since we were a few weeks past the original time quote and I still hadn't been contacted, the run around started on 17 July.  Apparently the windows were manufactured and were shipped to the contractor but there were no sliders.  In fact, no one seems to know where the sliders are or if they were ever ordered (I say apparently because I have no way of knowing or verifying this) .   Still, the windows were in so we were told we would be able to at least get that portion of the job done and when the doors were available, they would come back to do those.  The first date we were told they would be installed was Monday, 20 July.  The owner, Steve, called and asked me to call him to confirm the Monday install.  That call was on Friday the 17th and I returned his call on Saturday AM and left a message saying that Monday would be fine.  Monday AM I still hadn't received confirmation about the install so I called Monday AM.  The installer was doing another job and he wouldn't get to me until the following week (27 July).  On that call, I was also told that Steve would get to the bottom of the mystery of the disappearing slider doors.  I have called 3 times since Monday the 20th to get an update about either the window install or the sliders.  It is now Monday, 27 July and I still have no idea if my windows will be installed or if the sliders we ordered and paid for were ever actually ordered."