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"Excellent. I was concerned about excess water and they assured me very little water would be used."

"All Pro Steam Cleaning did an okay job. The only thing I can say is they didn't get it as clean as I'm used to having it done. The were okay when I called to set the appointment. The price was very good, they didn't charge me anything extra."

"Went well. The job was done professionally. Drop cloths were used through the house."

"Ed came over on time and began painting. Everything went great, including darker colored rooms that can really show streaks and white spots if done improperly. He was very easy to work with and I would recommend him again.
Ed's prices were also very reasonable compared to other providers. We were quoted at least 2x by other providers that did equal or less in work quality for other work we had them do.


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"Job performance was excellent. Leo (owner of company) was very responsive to my questions and explained things as the job progressed. The work quality was excellent and the daily clean up was very thorough and complete. I will be using them again for a roofing job as I am very happy with the work that they have already done."

"The 2 men that were sent to perform the service were friendly and professional.  They were on time and I received a reminder phone call the day before.  However, the wait time for an open appointment was about 3 months. I called in October and they scheduled me for January, but I was in no rush so I scheduled.  I opted to have the additional service of cleaning and tuning up my furnace motor, which seemed to be in rough shape (result of not changing filter often enough), and applying the disinfectant solution and spray since the additional cost for these services seemed fair.  (My ducts were not cleaned for over 10 years and I saw for myself the condition of the motor.)  I in no way felt pressured or like I was getting a "hard sell".
I purchased the $88 deal on Angie's List, which I admit makes the total cost seem like a huge mark up.  However, after subtracting the additional work I had performed, the total cost was in line or a bit lower than other quotes I received or found online for duct and dryer vent cleaning.  I also noted the writing on the deal that stated there would be an additional cost for more than one main line and return (I have 2 main lines and 4 returns), so I was not shocked by the price. I think disclosing an approximate price for these additional parts would satisfy a lot of the complaints I have read.
One problem I had was with the dryer vent cleaning.  After the service was performed, I noticed my clothes were still wet after going through the dryer.  I took the line apart myself and pulled out handfuls of lint.  I called to report this because I was afraid of the fire hazard and just wanted some assurance that the other work was not faulty.  The response I got from the receptionist was not great. I was offered a refund for dryer vent cleaning (~$30) or for someone to come back, but no apology or desire to make sure the other work was done right.  Luckily, the owner was in the office.  He got on the phone and was excellent.  He promised to come by the next day (a Saturday) and check all work.  He arrived as promised, inspected and took pictures of the air ducts and gave the dryer vent a second look (apparently I did not remove all the lint when I took it apart, so he made sure it was done right).  Honestly, he saved this review.  I would use this company again because I know if a mistake is made, they will make it right (despite some of the bumps mentioned).
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"BioClean does excellent work. They got us scheduled quickly and they were able to design a solution that made sense for the issue that we had rather than taking a one-size-fits all approach. They use excellent natural products that are effective and safe for the environment and people and pets. The mold is enough of an issue without adding harmful chemicals to the mix. The work was done quickly and professionally. The areas of our basement that Bioclean treated look better than ever. I highly recommend Bioclean if you have, or think you have, any mold issues in your house."

"I purchased the Big Deal in Oct. but the provider was unable to come to my home until late Dec. due to weather and other problems. They did keep in contact through emails and phone calls. They said that the deal was for a two story house and they considered my house to be 3 stories, counting the basement windows. They did go onto the roof and found damaged areas and will be back to repair them when the weather improves, but the work will not be covered by the Big Deal price."

"They were very nice to work with and they took care of the water damage and potential mold."

"Kevin and his company came through for us in a major way. I wasn't aware of his original schedule of clients and work load, but we needed our basement drywall taped/mudded and sanded in preparation for painting. Kevin stopped by to assess the job on a Tuesday and sent his crew over for the next 2 working days and made them available for painting for the next three working days after that. He provided us with a  reasonable hourly rate and although it was my first time hiring a contractor, it was an easy process to get his crew in, working, and finish the work needed. As an aside, because we were under an extremely tight timeline to get the work done, coordination was required between myself and his employees (e.g. me providing enough paint and supplemental materials) since he was unable to be on site beyond initial and final inspection of the work. Finally, because I underestimated how much work was required (over 750 sq.ft of drywall requiring tape/mud/plastering AND paint, including trim), the final labor total ended up exceeding what we initially budgeted for. Part of this was due to unanticipated issues (e.g. humidity causing issues with the mudding and paint drying timely) causing increased downtime and extending how long the job took. Independent of American Property Services, my recommendation to anyone needing work done in a hurry and hiring by the hourly rate is to hire for a job with which you are skilled in the actual work being done (and just need an extra hand to move things along), otherwise, obtain a quote for the entire job to prevent cost-overruns. Overall, I would certainly hire Kevin and his crew again."