Get matched with top sump pump repair or replacers in Paxton, IL

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"Mattex was extremely professional. From the moment I contacted them for an estimate to the final completion of the work, everyone I worked with was great. Sales Coordinator Tara was always very pleasant and eager to help when I called and made sure that everything was properly scheduled. Comfort Consultant Rich couldn't have been more thorough in evaluating my heating and cooling needs and answering all of my questions. Rich met with me when it was convenient for me, even if it was after regular business hours. He was also very quick to respond to emails, which was very appreciated. He took all of the necessary measurements and stats for my house so that the furnace and ac were properly sized. There wasn't any guessing, he used the proper standards for estimating my heating and cooling needs. I really felt like Rich was knowledgeable and careful to listen to my needs. Kyle, the Service Manager, evaluated my house from the plumbing side and thoroughly explained my options for a new water heater and some safety minded upgrades to the gas lines. He was also very pleasant and eager to answer my questions. <br> <br>They scheduled a date to get the water heater, furnace, and air conditioner replaced in the same day so that I did not have to take additional time off of work. On installation day, they were prompt and very careful to keep my house clean during the installation. Jared was the professional who installed the furnace and oversaw the whole operation that day. Jeremy installed the water heater and did a very clean and thorough job, and Seth installed the air conditioner and did a good deal of the work with the new required vents that a high efficiency furnace required as compared to my older, inefficient one. Seth went out of his way to help repair the broken track on the doors to my mechanical room at the end of the day and was professional and a hard worker. <br> <br>I can't really say enough kind things about Jared and his high level of professionalism. He always stopped what he was doing to answer any questions that I had about the installation. When he discovered that the furnace had been damaged prior to arriving at my house, he quickly and seamlessly found me a new one within a remarkably short time period. The entire team worked around this delay so that everything went as close to the original schedule as possible. Jared even tracked down additional furnace filters for me at my request and had them to me at the end of the day. <br> <br>The team stayed as long as needed to make sure that the job was completed in one day. Jared walked me through all of the features and necessary information on my water heater, furnace, and air conditioner. He explained the fairly complicated thermostat in a way that was easy to understand and programmed it so that I would get reminders about changing the furnace filter in the most efficient (and cost effective for me) manner. I mentioned that I might want to have the flue pipe that vents the hot water heater replaced as the home inspection conducted months earlier had identified some corrosion issues. Seth went back into the attic and took pictures of the corrosion so that it could be documented for the future repair. <br> <br>The next week, I scheduled the replacement of the flue pipe and was pleased to find that Jared would be replacing it since he was already familiar with my system. As before, I was extremely happy with his level of professionalism and pleasantness. He took care when replacing the flue pipe and cap, knowing that I was anxious about any water leaking in. He answered additional questions about the air conditioner that I had and completed the work very competently. <br> <br>Overall, I am highly satisfied wit the work completed by Mattex. I still cannot believe how nice my equipment looks because they didn't cut any corners and did the work professionally. I am confident that I will be working with Mattex again in the future for the maintenance of my equipment and for other heating/cooling and plumbing needs. I am sure that I will be asking for Rich personally if I need any other estimates and I guarantee that I will be asking that Jared do my future heating/cooling/plumbing work. They are just that good. <br>"

"I received my radon results in a timely manner. I did not hire them specifically, (so, I cannot say I would hire them again) the local company contracted them for this service. The home inspector I hired, handled this service for me and included the results in his report."

"Excellent service, punctuality & workmanship ."

"Service was amazing. They were always clean, very clean and they did it fast. They sent out 6 people to do the job."

"From the time I first spoke with them at the Home Show, held at U.S. Cellular Center, I was impressed with them.  I took their business card and told them I had been thinking of having this work done for a long time, and still had not decided.  My wife and I finally decided to have the generator installed.  I called Popejoy, and two other companies, asking for estimates.  Popejoy's salesman met with us at our home, asked lots of questions, took pictures, and gave a general idea of the costs involved.  He said he would take all the info and work up an estimate.  Within a week, as he promised, he called us with an estimate.  I told him I was getting more estimates and he said he understood that it was a big decision, and to call him with my decision.  I was really impressed with his knowledge, and his personality.  After speaking with the other companies sales people, and getting their quotes, we decided to give the work to Popejoy.  They sent a tech to do some preliminary work on our two AC units, installing "soft starts".  This did not take but about an hour.  He also was  very professional, polite, and friendly.  The day prior to doing the big job, a Popejoy rep called and asked if the next day would be agreeable to us for doing the installation.  We agreed, and he said they would be at our house at 8 a.m.  At 7:45 the next morning they were ringing our doorbell,  Two young men, brothers as it happens, were here to do the work.  I was totally impressed with their work ethic, their manners, and how efficiently they went about their work.  At 12:25 p.m., the job was done, and they were driving away.  I was so impressed from the first meeting with the salesman, to the installation of the generator, that I wrote a letter to the company owner, telling him so.  And I am not easily satisfied.  I have a reputation, good or bad, of being a perfectionist.  Popejoy delivered!"

"Mo was very responsive to all our calls, returning them quickly if we <br /> had to leave a message.  This was a very pleasant surprise!  <br /> He also put himself out to work within our time frame which meant he had to work around the contractor and countertop <br /> installers.  Often he would have to do a day's work, then wait for <br /> someone else to do the next phase and then return.  His flexibility and willingness to help kept our remodel on schedule.  <br /> He always kept us informed of exactly what he was doing, when he would be here and when he <br /> would return.  He and his sons were professional and courteous and <br /> trustworthy.  We enjoyed having them around.  <br /> Mo immediately brought any questions or problems to our attention, advised us and then moved forward on our decision.   He was quick to take responsibility when they broke <br /> a light, paid for the replacement and returned to install it.  (It was a fragile light and was not broken by any negligence on their part.)  <br /> In summary, Controlled Energy was here for several days, did a good job, were professional and communicative.  We will definitely call them again when we have another electrical need and recommend them highly."

"It went great!!! Not one complaint. Very efficient ."

"Very good service across the board. Sales professional was punctual, knowledgeable, and polite. Our concerns were addressed and solution provided. The man that performed the work was great as well, he explained the work again and was done on time. The job came in well under budget, and we honestly wouldn't have known, they could have charged us the full amount but didn't. One note: This job was to address water seeping in through a crack in the basement and we haven't had much precipitation since the job has been done. While I have confidence that the problem is solved, I don't have any real proof yet."

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