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"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"Beyond expectations. Showed up with a 15 man crew, stripped 2 layers and reinstalled new and gone in 4 hours. Couldn't even find a piece of paper in rhe yard when they left."

"Our fire department was in need of a new roof and replacement of the soffits on our truck bay roof. When we were getting quotes, when we met with Zach Becker of Stellar Roofing, he explained every aspect of the job. Did an excellent job of recommending his products. I was present for these projects and I was really impressed with the crews work ethics. There was a crew of 11 -12 people over the 3-4 days they were on site. Except for lunch, each worker was always busy. Either sweeping up the debris, taking shingles up to the roof, installing the shingles etc. I would use Stellar Roofing again."

"Had roof damage. Trevor was courteous, prompt, did the job per his estimate and to my complete satisfaction. I recommend him and will use him again when the need arises. He is very professional"

"Install door and bunch stuff. Was awesome. Highly recommend."

Hero Roof is Rochester’s most elite Metal Roofing and Siding company. We combine cutting edge metal roofing technology with our ironclad process so you get a beautiful, and bulletproof roof! Zero headaches, and a spotless yard when we’re done. We offer same day inspections, and emergency repair services to our clients. We work directly with our steel manufacturer, cutting out the need for a supplier and improving our efficiency which saves you money! We utilize in-house technology and our Hero Portal to keep you updated, and connected to your project every step of the way. Our HeroSteel is designed and manufactured by our own engineers to be the most durable material you can put on your roof!

"Responded to request for a roof repair quickly. Came and repaired the roof quickly .took before and after pictures because we couldn’t be onsite. Reasonable Price. Would use again ."

"On time, quality work, I would hire them again if I need it."

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

"Very well. Crew arrived on time, protected all landscaping/yard, replaced roof and cleaned up in a total of 7 hours. Roof looks great and you couldn’t even tell crew was there afterward"