Get matched with top natural slate roofing repairers in Pennington Gap, VA

"Gary was very profesional and offered us great service and pricing!!"

"The work was great and excellent. They were nice, very cooperative, they listen to us, and they just did professional work."

"Extra work was performed with extra expense & not discussed with me. We eventually settled but the roof leaked in 2 separate places. They said they would fix and it was "under warranty ". At least four requests were made to "fix it". They never showed up. I had to pay $2,600 to repair their insufficient workmanship. I would never allow anyone I know to use them."

"It was 2 brothers who showed up and they were so nice.  They were quick but did a great job! They even painted more than I expected - I would definitely hire them for more painting and other home improvement jobs!
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"Spectacular!!! So nice, I don't want to rent it to vacation guests; however, it is part of my business and I must.
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"Replacement was fine. Issue I have is with the ownership and discussion I had with them regarding warranty for the ridge cap. I had a cobra ridge cap installed by this company after a windstorm cane through. During the process I had asked, and was told, that the cap came with a transferable warranty (which is great because this is not our forever home). Installation went fine and at the end was told the owner would provide warranty info. I inquired several days later and was told they would get me the warranty paperwork. After several weeks I contacted them again as I had not yet received he paperwork and was told that the company (USA Gutter pro) would honor their work but GAF no longer warranties this product. Was also told that "lawyers were drafting" paperwork for warranties and that it would be sent to me upon completion. That was around April 2016. I contact via this site the company asking if the lawyers were still working in it 6 months later (was sent Oct 17th)...nothing. I am now writing this review on Nov 19th. In the end I don't really care about the warranty I am disappointed that a company would say one thing and either (1) not follow though on what was agreed, or (2) not be 100% truthful in things. My point in all of this is if they would have said from the beginning that this product is not warranties I would have still had the work done and not really cared...but since I was repeatedly told one thing that never happened (oh, and I never got a call/email outside of Angie's list...and that was because I wrote first...) I am writing this review."

"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."

"Very professional and had install done in 2 days. Worked in a timely manner and very friendly. Would recommend for any roofing project."

"Roofers showed up at 7am and had the new roof on and everything cleaned and hauled away by 2pm. Mason was my rep and he was super helpful and available to answer any questions or concerns that I had."

"Went great. Great communication and professionalism. Did the job quickly and efficiently. My grandmother loves how it turned out. Couldn’t be happier with the work that they did."