Get matched with top carpet installers in Pennville, IN

"They told us at our initial sit down that they would be sending a team out to our house to complete this install. The team was one person. Seemed like he would go in between different jobs along with ours. Only a few days were spent totally at our house. This is what dragged the install out. Nothing against the person that installed it the company needs to put more hands on deck. Had issues with stair steps breaking. Then they repair stair with warped board. Still currently waiting to get the stair corrected. We feel they were quick to take money but slow on fixing the issues. Photo attached is the warped board they placed on the stairs."

"The job went smoothly from beginning to end. The installers were professional, friendly and top knotch. Carpets Plus had the best selection of all types of flooring. The showroom sales people were very knowledgeable about the products. All of our questions and/or concerns were addressed quickly and completely. We could not be more pleased with the end result."

"<p>Visited carpet warehouse,was shown several choices in carpet for the</p> size and price range i needed. Then did the same for the vinyl flooring i needed.I was pleased with the delivery date and completed the purchase.Delivery was on time and materal was put where i wanted it. Overall a excellent value for the money i spent.P <br />"

"I needed carpet and vinyl flooring installed in a short period of time, which Empire Today was able to fulfill. I felt that I paid a premium for service on short notice, which I expected. The salesperson was a bit pushy and asked more than once, "do we have a deal?", which felt smarmy. On the day of installation, all went as planned until the vinyl installation was complete. The quarter round was not replaced. When I asked about it, the installer said that "it looks fine without it," which I disagreed with. He offered to put caulk down, which helped, but still did not look like a complete project. I did not like how he dismissed my request. I sent more than one email to Empire Today about this problem, but they did not follow up with me about this issue."

"Fantastic. i expected I would have to replace the carpet in 2 rooms and he was able to save it."

My name is Jerry Brown, I've been installing carpet since 1970, subcontracted through Carpet One (previously carpetland). My son who has learned the trade at a young age with now 10 years experience helps me from time to time. I accept Cash, or Checks. Give me a call about any questions

"Very disappointed that things didn't go well with this company at all, because I'd really looked forward to working with them and accomplishing several projects around my home. I gave 1/2 the money up front. First, they worked a few days then left to do another job. Finally came back and built a deck & pulled up carpeting, then left again. I asked for an 8x8 deck & he built a 10x10 because 'he knew I wouldn't be happy with it'. Showed up again in a few days & nailed down some shingles, and I asked if he'd found the leak in the roof. He replied that 'it wasn't easy to locate roof leaks'. We'd discussed ahead of time putting trim around the windows but he didn't do it the way we discussed; unfortunately the way he did it wasn't going to work since I was having the house painted different colors. Asked him to remove the trim & he never came back again after that. He's very defensive when questioned & will no doubt write a defensive response to this review, so you might want to take that with a grain of salt. My advice is if you hire this company, know exactly what you want them to do and monitor their work closely so that if they do something different than what you'd discussed you can get things back on track. Also ask for receipts and labor costs for each project as it's completed. Wish I had done that, because I'm not at all convinced that I got my money's worth."

"They did a great job, I'm so glad that I went with these guys that I have decided to take time to review them. My home was hit with hail previously so I knew kind of what to expect, my insurance agent said give these guys a shot and you will be happy you did. I've even used them for remodeling my basement. Well they delivered great service, and great compassion for my damaged home. I can't say enough good things about the crew. GREAT JOB MARk, Richard and Steve"

"Went well. Ryan is a gem to deal with. Installer took a bit longer than anticipated, but all turned out well <br />"