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"Honest and Fair price and great response time. "

"service was done rapidly and service tech was knowledgeable and polite"

"If I could summarize my experience with Chriswell Home Improvements in three words, it would be “pride in workmanship.” Let me start by saying this is not my first experience with a remodeling contractor but it is by far my best. My last foray into this type of project was a kitchen remodel in 2015. I will not detract from this positive review to talk about that experience other than saying I wish I had used Chriswell rather than “the Kmart of Kitchen renovations.” You can always look up that review on Yelp. While I have some experience with construction (on the kitchen project I handled the demolition, the rough construction and electrical with the help of a contractor friend), I was not about to tackle my bathroom renovation. Our bathroom renovation was by no means a standard project. We were combining a half bath with a full bath to create a single bathroom. The half bath was original to the house (1954) while the full bath that shared a wall with the half bath, was built, by the prior owners as part of a remodel in the 1970s. Let’s just say the full bath had its quirks, beginning with the 21” wide entry door located right behind the kitchen table. No guest ever wanted to use it, instead going around the corner to the half bath that backed up to it. When we decided to remodel, I had serious reservations about using another generic remodeling company found at a home show rather than a general contractor who would bring in subcontractors where needed. We ended up talking to Chriswell at a home show to get an idea of what we would be facing and due to the uncertainty of the times/economy, we decided to lock in with them. I will say now that it was one of the best decisions we could have made. It started with meeting Eric, the superintendent who walked through the project with me but continued through the entire crew beginning with Gil, the foreman and Derek, the point person and main guy on the job along with Gil. Now that the description of the project is finished, let me get back to my first statement about Chriswell’s employees, that is “pride in workmanship. I’ll start with Derek. He handled most of the demolition and with Gil, the installation of the new sheetrock, moving the heater duct, installing the vent fan and the patching of the paneling on the dining room side. Several times, beginning with Derek’s insistence that he had to complete the taping and texturing of the new sheetrock because he was concerned that the switch in the middle of the job would be evident in the difference in technique. A better example, however, was after the new recessed lights were installed by Daniel, the electrician. I had noticed that they were connected to the wrong switch (hooked in with the vanity lights instead of the ceiling fan light). Before I could even say anything, when Derek came in the next morning, he had removed a section of the ceiling to rewire the lights because it did not seem right to him. When it came to the paneling, both Gil and Derek said that they did not like the options to patch the door opening. There was no way to match the 1970s (as it turned out made in Japan) paneling. They said it just would not look right and they would prefer to replace the entire wall. We discussed it and decided to match the bead board that is on the kitchen side of the dining room. These are just two examples of many. I’ll continue with Gil. As he was finishing the bead board, he did not like how the last piece would look because he would have to patch two pieces together. Instead, he bought a second sheet so I would not have a horizontal seam in the center of the piece even though it was in the corner and only about two feet wide. When they installed my vanity and sink, the stopper provided with the faucet would not work so Gil purchased one that worked but it was a push button style, making the pull bar on faucet non-functional. Isaiah, the plumber added a nut to the underside of the pull stop so it could not be accidentally pulled out. Again, because it would not have looked right if that piece was removed. As long as I’m talking about Isaiah, I wanted to mention that his first day on the job, he noticed I had paint brushes drying by my utility sink in the garage. He made a point of telling my wife that I should not wash my brushes in the sink because he has seen costly plumbing repairs because paint settled in pipes. He did not have to do that. The other two workers who stood out with their commitment to their jobs were Matt, the tile installer and Luis, the drywall/texture finisher. I’ll start with Matt. When I was looking at the shower and complimenting him on the tile, he said, “when I finish the job, I don’t want anyone to have to come back to fix something.” That stood out to me. Luis came in to finish the texturing towards the end of the job. He did not have time to finish the Friday he was brought in so he asked if he could come in on Saturday to finish. It once again reflected the whole company’s commitment to finish the job without cutting corners. I will end this review with my experience on the final walkthrough and the follow-up work. Eric came over for the final. I pointed out that I was not satisfied with the height of the light fixture and the location of the mirror. They were a little low and off-center. I said if there was an issue with moving the fixture, I could live with it, but I wanted the mirror raised and centered on the sink instead of the fixture. Eric’s response was that I should not have to settle for anything. I should be pleased with it and if I’m not, they will fix it. He had Gil and Matt out two days later to take care of both the mirror and the light. Not only did they fix the bathroom, but it was garbage day and after they left, I went to move my garbage cans back to the side of the house only to find that they had taken care of them for me. This small act, combined with their pride in workmanship shows the quality of people that represent Chriswell Home Improvement Company in the field."

"The technicians, Chris F, Tyler H and Christian C, were friendly and personable. Great job on my new water heater! Chris got me 18 month financing with no interest. I would definitely use them again!"

"I couldn’t be more pleased with our tile floors. The team at The Hard Part Tile and Repairs really went above and beyond. The layout and design, the precision and attention to detail as well as the diligence and dedication of the install, specifically in the meticulous and difficult cuts required to finish our job and in such small, tight spaces really showcase both their professionalism and their creative craftsmanship. The team were on-time, communicative, upfront and they kept their word, even when the job was more tough than any of us realised. They worked with us and we felt we were partners in the project the whole way through. They treated our home like theirs and it shows in the floors and we look forward to additional projects upcoming in the near future. Give them a call, you won’t regret it."

"It was a long process but at the end everything worked fine and the lines were cleared after having problems for a very long time"

"They destroyed the whole pipes that caused flooding to my neighbors. The water was off and every other day we need to go out to the street to turn it on. This company denied the responsibility but later reimbursed me for the first leak repair after employee acknowledging doing partial work. This project aims to address and fix the extensive leaks. Must be completely replaced, cause of leaks appears to be from over heating of the copper as locations are at ALL connections and bends in the pipe, too much to patch. You can contact me to this phone number: 9(16) 857-5652"

"Great job! Henry was amazing!He was on time and did a thorough job!"

"Matt, Eric and team were great! they were here when they said they'd be here. Matt checked in almost every day even if he wasn't personally on the build that day. They had a "customer is always right" mentality and didn't penny pinch on change orders. Half way through the job Matt realized that the natural gas fire insert installation was more complex than his team's skills. He immediately sourced a specialized contractor to do that part of the job which gave us all a tremendous amount of confidence. The attention to detail was great and nothing was too big or too small to discuss. We are extremely satisfied with the end product. It looks great!"