Get matched with top wood stairs and railings installers and replacers in Plainfield, IL

"The stairs are beautiful. I'm very happy with the job."

"Dave was great, very informative and did a great job building my new stairs."

"Honest, good price, and quality work. They want what’s best for their customer and are skilled in installing doors and trim work. Thanks again!"

"Moises and his crew did a great job .They were clean, efficient and and knowledgeable when it came time for their input . My Fiancé is very very picky and she could not of been happier with the outcome of both the quality of the work and pricing . A totally awesome experience . In fact we will be having them back later this summer for additional projects"

"after an overall evaluation of my home for more insulation, the owner saw I had an asbestos tile floor in my basement. It was removed, as well. Tubing, piping was added above the bathroom fan. It now goes outside of the attic. I will not have moisture buildup in my attic any longer. My house is noticeably comfortable, not cold and drafty any longer. I am able to lower my thermostat to 70-71 degrees, instead of 75 or higher. I truly appreciate all the work that was done in my home."

"Gene has been wonderful to work with and pays as much attention to details as I do! He is knowledgeable and dedicated to finding the best solutions for a complex project. We are only halfway through the project now but we will share more information and photos when we finish next week."

"the team was great, very responsive and installed new laundry room shelving and pre-made cabinets."

"Martin and his team did an outstanding job! My stairs and floors are beautiful. You would never believe the age of the floors. They work quickly and efficiently, and clearly know what they're doing. The cost represents a very good value. I would highly recommend them!"

"This company is top notch!!! I feel so lucky that I found them. They were so professional and did such an amazing job, not to mention they are the nicest guys to work with. Their price was very competitive and they have a lot of experience with restoring original woodwork. They are my go so for all my wood stripping needs! Don't hesitate and give them a call - you will be happy you did."

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I purchased 3 hours of time for handyman service. I had a list of things that I wanted done during this time with my contact at Sound Construction. Via email, he shared with me what could be reasonably be done during the 3 hour timeframe.  We agreed that 2 exhaust fans would be replaced in two of our bathrooms.  He, also, asked me if we wanted to buy the exhaust fans or if we wanted him to buy them. Since we have no expertise in buying exhaust fans, I told him to buy them.  He indicated that the cost would be approximately $250 which was agreeable to us. I told him that I would pay him for the exhaust fans when the worker arrived to do the work. We got a follow-up email saying that the exhaust fans were more expensive that the original quote. He said that the prices had  gone up since he last purchased exhaust fans. The new  total amount would be $300 which we agreed to pay.

A  Sound Construction worker arrived on time to do the work.  He was very organized and was careful to cover my bathroom countertops before laying out his tools. He was pleasant and I was impressed with his expertise. He said that one of the exhaust fans took more time to install than he expected. While I had purchased 3 hours of time for this installation, he actually needed an additional 10 to 15 minutes to replace the two exhaust fans.  So to complete the job, he needed between 3 hours 10 mins. to 3 hours 15 mins.  He then told me that I needed to pay him for an extra hour of his time because of the additional minutes used. I asked him if I could pay him for an extra 15 minutes or 30 minutes. He indicated that I needed to pay for a full hour of his time. He said that since I had to pay for another hour of his time; I could give him additional work to do. I then asked him to do some small tasks to fill in the extra 45 minutes that I was forced to pay. All of the work that he did was very well done. My concern was about how the pricing was handled. I would have been fine with paying for an additional 15 mins. or even 30 mins. I felt ripped off being asked to pay for an extra hour.

When it came time to pay him, I asked him for the sales receipt for the exhaust fans. He said that he did not have the sales receipt but that I owed him the $300. Who charges customers for materials and doesn't have a receipt to document the costs!!! I was shocked and angry. Plus, he said that I owed him additional dollars for materials that he needed to do the work that was not included in the amount quoted in the Angie's list deal. Therefore, I had to pay him $414.00. This was $114.00 more than I had expected to pay. I resented paying for the extra full hour of time, the additional money for his materials and the fact that he had no sales receipt for the exhaust fans. I will not use them again for any services.

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