Get matched with top plumbing installers for a remodel or addition in Port Deposit, MD

"Great customer service and quick response time. They had someone to me in hours during an emergency and fixed the problem in the same day. I would request Joe Winchester if you can. He was professional, kind, and didn't quit until the problem was solved. I wouldn't think twice to call Done Right Today again. "

"tech mike stiles on time,booties and super freindly. had drain repair done quickly and cleaned area better than when he arrived. took time to explain what happens to 60 yr old galvanised pipes. our pipe was closed down to less than 30% of function. mike augerd it uot as much as he could and sink draining ok. he left us with a complete estimate and scope of work to replace pipe for us to think about. absolutly no pressure to do more at this time. thank you mr rooter and mike stiles. will use again and already recomended to neighbor"

"Mine was a small project but did require a tech to climb onto the roof and get to the top of a chimney to install a damper clip. All of the work went very well and the men were friendly and helpful."

"Fantastic job. Provided accurate assessment of what needed to be done at reasonable cost for our unfinished basement. Resolved all water issues completely and have not had water in the basement despite rainy spring/summer."

"as advertised"

"I contracted Level Home Services through Costco for a full A/C and furnace replacement and have been satisfied with their service at every point so far. The initial inspection to get a quote was extremely thorough and informative, and they gave me several options at different price points, all of which beat the other vendors I was looking at. When it was time to actually complete the work, the technicians were prompt, professional, helpful, and courteous. After 2 full days of work, they walked me through everything they did in detail and answered all my questions. By the time they left, the only sign anyone had been here was the shiny new equipment in my basement and yard -- no mess/dirt anywhere (except my own). It was a big job so it was pricey, but definitely money well spent and I would not hesitate to hire them again."

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

"It took them 11 weeks to get my shower door installed! They were less than honest about my order throughout. Ultimately I didn’t even get what I initially ordered. They claim they told me the item I ordered was no longer available. They did not. When I emailed or called them to check on the status of my order, I never got a response. After 6 weeks of inaction on their part I finally contacted another sales rep and started to get answers. Not honest ones, but at least they were answers. I was told the door would be in in a couple of weeks. After 8 weeks the installation crew arrived with a door. NOT the door I ordered, but a door. I went to the office the next day and got a lot of bs from my sales person. She told me she had told the item I ordered was not available and I’d have to order something else. At this point I should have walked away, but I’m a slow learner. I ordered something else. They made a mistake on the order, but corrected it when I called them and sent them an email about it. 11 weeks after my initial order the door was installed. The install crew did an outstanding job. When this ordeal was over I wrote a letter to the owners detailing my experience with their company. I got no response. I wasn’t surprised. I do not recommend using this company."

"These guys spent 5 days crawling under my deck in mud and cold weather replacing rotten supports causing my sunroom and deck to sink. I have no doubt, the work they did will remain sturdy long after I decide to move (no plans at this time). Great job!"

"Cesar did a great job repairing some water damage around a window on our old home and fixed another contractors poor job on a door installation. We had tons of air leakage around our door from the first contractors install and Cesar completely fixed it for us! :)"