Get matched with top plumbing installers for a remodel or addition in Port Deposit, MD

"tech mike stiles on time,booties and super freindly. had drain repair done quickly and cleaned area better than when he arrived. took time to explain what happens to 60 yr old galvanised pipes. our pipe was closed down to less than 30% of function. mike augerd it uot as much as he could and sink draining ok. he left us with a complete estimate and scope of work to replace pipe for us to think about. absolutly no pressure to do more at this time. thank you mr rooter and mike stiles. will use again and already recomended to neighbor"

Welcome to Small Town Plumbing, your trusted family owned plumbing company with 35 years of experience! We specialize in reliable, high quality residential plumbing services and take pride in treating every home like our own. Licensed and insured.

"Mine was a small project but did require a tech to climb onto the roof and get to the top of a chimney to install a damper clip. All of the work went very well and the men were friendly and helpful."

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

"Excellent! They came in, got right to work, found the problem quickly and repaired it. It took less than 30 minutes. The guys were personable but professional. I would call them again."

"Had an emergency clog that flooded basement bathroom. Perry came over and we thought he was awesome. He seemed very kind & was happy to help. Got rid of the clog and even fixed our garbage disposal. Forked out a little over $380 but didn’t care because I was relieved things were fixed. Unfortunately Perry didn’t connect the hose back up to our washing machine so when we ran it, our basement flooded even worse. Contacted Perry to see if he had anything to at least help suck the water up and asked if PlumbCrazy covered this sort of thing. He replied and he said “For all I know you moved to clean and left it off.” I promise you we didn’t move anything yet. It definitely wasn’t intentional that it was left off. However, I am very frustrated that something like this can happen and he doesn’t want to take any responsibility for it. Our carpet, my speakers and a few other items were soaked from this incident and now I’m over here wishing I didn’t choose to do business with this company. I hope in the future Perry double checks that he hooked everything back up so no one is left on the situation we are."

"Fantastic job. Provided accurate assessment of what needed to be done at reasonable cost for our unfinished basement. Resolved all water issues completely and have not had water in the basement despite rainy spring/summer."

"These guys spent 5 days crawling under my deck in mud and cold weather replacing rotten supports causing my sunroom and deck to sink. I have no doubt, the work they did will remain sturdy long after I decide to move (no plans at this time). Great job!"

"?????⭐⭐⭐⭐⭐ I called in LATE on a FRIDAY afternoon. APRIL enthusiastically answered, FIRST ring, & I explained the awful noise from my sump pump. She got me on the next day's schedule. Saturday! I gave her the specs of the unit & she calmly took notes for the technician. Jimmy texted on his way, arrived timely & had all the necessary parts stocked in the truck! He completed the changeout in record time & accepted credit card payment. The entire process couldn't have went any smoother! The new Zoeller unit runs so quiet, I don't hear it at all in the house. After seeing the shooting plume of water, I informed Craig the SM & his followup exceeded my expectations. Great team to work with; excellent service, fair price! Ten Stars!"

"Fantastic!"