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"First class representative and service highly recommend "

"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."

"Steve was fantastic!! We needed the railing installed before my husband came home from rehab and Steve came out on Sunday to measure the stairs. He was very accomdating when scheduling the installation. The railing is sturdy and very well made. I will definitely use Blackstar Ironworks for future railing we may need."

"Well it doesnt leak"

"Loving my beautiful new deck the spiral staircase and under decking system. Cant wait to see the storm roll in and not get wet!"

"Atlas 4 Winds did a great job!"

"Mario and his crew did an amazing job on our basement renovation in Rockford. Beautiful work and great attention to detail. We are very happy with all of his selections for flooring, carpet and paint. I highly recommend him and will hire him in the future for any of our home projects."

"Still in progress. Exceptional work with drywall repair, painting, selection of quality materials for be bedroom and kitchen. An much more to do with re-hanging drapery, assembling armoires, bench for bedding and re-hanging closet drapery. Then much more in bathroom with drywall repair, painting, installation of new vanity, and bathroom flooring. Then onto living room after that laundry room. Etc. Excellent service and very intelligent and easy to communicate with."

"Alfredo was amazing to work with! Very prompt in communication and fast getting the job done. End result was excellent would definitely use his services again in the future!"

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."