Get matched with top brick or stone tuck pointing pros in Portsmouth, VA

We have been locally owned since 1998. We serve Chesapeake and surrounding areas. We take pride in our excellent customer service. We strive for customer satisfaction. Call today!\n\nM-F 8am-5pm

"The technician showed up on time and did an excellent job. I am extremely happy with the work that was done. Techs name Joel Morales"

"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

"My wife and I have dealt with many contractors over the last 30 years and Mr. Hipp is, by far, the absolute best of the best. If you need any masonry worked performed, call Chuck Hipp or you are making a huge mistake! My wife and I are perfectionists and difficult to please and Mr. Hipp greatly exceeded our expectations. His work is nothing short of perfection, a rating of A++. We had issues with a brick veneer wall that arose from faulty construction. It was so badly damaged that Nationwide, our insurance company of 25 + years, refused to renew our homeowner’s insurance unless the wall was repaired with very short notice. My sister had masonry work performed by Mr. Hipp and we admired his superb craftsmanship. I contacted Mr. Hipp, explained our situation, and he came out late the same day on Saturday to assess the situation and provide us with his recommendation. We were very impressed with his knowledge and professionalism and we hired him. Due to the urgency of our situation, Mr. Hipp reprioritized his schedule and began work within a couple days, without a signed contract or any deposit! I contacted an engineer that works for Nationwide and shared with him Mr. Hipp’s proposal. The engineer informed me he was well aware of Mr. Hipp’s reputation and stated that whatever he did would greatly exceed the requirements of Nationwide. The new wall and surrounding area is absolute perfection. It blends in so well with the rest of the masonry work that you cannot tell a repair was performed. Mr. Hipp also repaired some sloppy masonry work performed by another local firm whom I won’t mention here which now looks exceptional, build us a beautiful new brick mailbox, and repaired our brick walkways and chimney. The flashing on our roof had to be repaired after the wall was built. I called a reputable roofing company who stated they were backed up 3-4 weeks. I informed Mr. Hipp and he called the same company and they repaired the roof the next day as a favor to him! Chuck Hipp is a man of integrity and the absolute best in his craft. He’s also a wonderful, caring person that you can trust explicitly. We have never met anyone quite like him."

"Crew was very courteous, punctual, and professional. Chimney was swept, fireplace was cleaned, cracks were sealed, and a smoke guard was installed. We have used Ace Chimney Sweep in the past and once again they did an awesome job. I highly recommend them."

"Excellent, they went above and beyond to make it safe and level with our yard. This made taking care of our yard much easier."

"Does really great work was very pleased with it."

"Not as good as I would have hoped. He told me how many square feet of tile I needed to purchase. I brought. maybe, nine samples of tiles that I liked because with the price I didn't know what they were willing to work with. Sometimes it's more expensive and more difficult to work with another. I wanted to give them the option saying we don't want to use this because or it's going to cost you more to use this. So I showed the tile to their workman who came out. He said we use a lot of this 1 by 1. I said this is an old house, the floor is not going to be perfectly smooth and having done insurance for years I promise you instead of 8  by 8 tiles the 2 by 2 is going to be more forgiving on an uneven surface is it alright if we used this? He said that's mighty expensive, They are not paying for it so, do you know how to put it down? And he said he knew how to put it down, I asked it he was sure? He said yes, this is what I purchased. I came back and he had gotten all the tile up and he said my sub floor on half the room needs to be replaced and that's not in the price. I said ok what's the price to replace the sub floor and they gave me a price that was a little high. I said that for replacing a sub floor on half and he said that's for the whole room, so if you don't have to replace the whole thing then why don't you adjust that, and they adjusted that price. We agreed I paid them the extra money, and I said they could put my tile down.  He put the tile down, but it was not done in a good professional manner -- you know when you're really finished it looks like a finished room and it was not. I have a floor to ceiling mirror at one end of my bathroom which I pointed out to him. I asked it he realized I have this floor to ceiling mirror. He said he knew how to go about it. I stopped speaking because I thought he understood with a floor to ceiling mirror you have to either measure for it or start at the mirror so you don't end up with tile pieces abutting the mirror and then having it look tacky. Well, that's exactly what he did. Also it was not evenly cut along the wall. Not a problem. In that case you either take up the mold end and put it back down or put a shoe down to cover where at least it looked finished. None of that was done. The thing that got me, most of all was he left and didn't say anything. So I called his office and asked if he's finished. He said he remembered it wasn't finished completely. He said he had run out of tiles. I asked why didn't he tell me ran out of tile. By the way I bought the amount of tile he told me I needed. I will happily go and get some more. My whole thing is communicate with me you don't just run out of tile and leave. You tell me that I'm out of tile and I asked when is he coming back? He came back the next day or two whatever the case was and finished installing that tile and left again without saying anything. So I wondered if he was finished. It doesn't look finished to me so I called they said he was done. I said this is not acceptable, it doesn't look finished at all and I recounted all the things that went wrong. The guy in the background said he did not know what they want. They told me to take some pictures of it. I'm not a photographer and I don't think what I am talking about is going to really read in pictures, someone needs to come and at it. So the owner of the company finally agreed to come and look at it and when he looked at it he said "oh! I see," what can we do?" And I said if you want to put down a shoe mold in to finish up all these edges there's places where tiles not lining up a couple of them are going to have to come up and put back down. He hasn't done anything and the floor looks totally unfinished, it's just some tile in the middle of the floor and a huge gap around the edges. I point out all these things he said he would send someone out to finish it. They sent the same guy who was basically baffled about it. He said this looked fine to him. So now I thought I had to tell him what to do."

"Initially Great! Jason came out and was very honest and knowledgeable. He shared what he would recommend to help with my structural damage / cracks and promptly sent out a report. After I made my decision to secure their services the contact  was lacking. A timeline or update would of put my mind at ease between the time they received the deposit and the actual services started. The work started and each day there was progress. Totally pleased. The final walk through: - Had a sticking door and was shown a trick to correct that by placing a rag in the door jam, the soil placed back in the ground was lumpy and full of brick/stone, brick mortar was not the right color but thought it would just lighten as it dried. A few months later...the mortar is definitely not the right color, there isn't a strap to hold down my downspouts and one of the downspouts fell off. I haven't contacted the company to correct as I will just live with the color and rig my own downspouts. The great news is I feel secure about the foundation work.
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"Donnie contacted me numerous times, but since at that point my schedule was not flexible, I did not make an appointment for the work to be done. My fault, not Freedom Land Works fault."