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"I put off replacing my furnace b/c of so many bad experiences…..& I wanted to do some research before hiring someone to replace it. Unfortunately it went out again & I needed someone immediately. I took a chance & called Armstrong after reading reviews. They came out quickly, recommended replacement & provided all information up front. They thoroughly addressed all my concerns…. they were professional, on time and treated my home like their own. I’m very satisfied"

"Did a very good job."

"Purchased new Carrier High efficiency heat pump 3-years ago. Since install, there have been over 15-service calls with several parts replaced Dec 3rd, they supposedly order a replacement part that would take 5-7 days to get. Now 13-days later, no one returns my calls or emails. You can only leave a message with an operator who promises someone will get right back to you. "

"Very professional. Arrived on time and called in advance. Quoted a fair price. Got the work done quickly and friendly. Thank you Ashton."

"Taylor installed a high-efficiency gas furnace and air handler in my crawl space on 5/13/2024. The technicians exited a condensation drain line about an inch above the ground outside. It should have been easily foreseeable to trained installers that a pipe so near the ground could be easily obstructed by frozen precipitation. That happened, and on 2/7/2027 when water in the pipe froze and backed the drain line up to the furnace condensate pump, causing the unit to shut down. I could reach no one by phone that afternoon as I sought emergency technical service. The only response was by text. No one would be dispatched until the following morning, after overnight temps near zero caused thousands of dollars in damage. I asked for someone to help me troubleshoot it myself, and no response. A Taylor competitor ultimately responded, identified the drain-line failure and fixed the problem by 7 p.m. I will never again do business with Taylor Heating & Air."

"Great install and customer service. "

"My experience with C3 was wonderful, start to finish. Bryan, unlike other folks who gave me an estimate, took time to talk with me, explain everything in detail, and was available as needed throughout the project. He has also been great about promptly providing the names of good companies for other needs I had, i.e. a plumber or someone to check out possible water damage. The crew were prompt, polite, and very patient with my questions throughout the process, as was the office staff. I would not hesitate to hire this company again!"

"Everything started out great. The person came out and ordered the parts. My husband took the day off of work to wait for the repair person. They never showed up. I went online to use the chat function to find out what to do next. It isn't actually a chat function: it only allows you to do 7 things none of which is figure out when someone is coming. It just kept tellming me my appointment was yesterday and there is no way to speak with a human."

"Everything looks great and feels great! I really appreciate the small things you did like fixing the vent in the kitchen, putting the sliding door back on its hinges and getting the bleach stain off the floor next to the laundry machines. Thankful I hired them!"