Get matched with top egress window installers in Poynette, WI

"First, I would like to say your crew was nice to work with. We have not had enough rain to see if the job was a success or not. I would like to say that we were disappointed in the installation of the egress window well, but after your crew came back out and repaired it, it looks good. We were not happy that your crew did not say anything about the damage that was done to the rain gutter and soffit. I do not think they would have said anything if I would not have seen it and said something. When your crew came back to repair the egress window well, they told me they would go get some paint and paint it. That was not done, and that would not have fixed the gutter and soffit that is only a year old. Now to the inside, we think your crew did a good job installing the drain tile, removing the debris, and cleaning things up, however, we are not happy with the way the concrete was put back in. It is not smooth, there are stones showing, and we think we could have done a better job. When your crew came back out to repair the egress window well, they said they could grind off the high spots, but I told them not to bother because it will still look like a kid did the job."

"They don?t finish the inside of the job, and our front yard is all torn up. The window itself is great, but wished they would have cleaned up after themselves."

I have over 25 years remodeling experience and do custom wood working as well as saw mill services that I can bring to you. Also great at small automotive repairs.

"The installers were great but the communication from the office staff needs to improve the week before installation so the customer knows the correct dates for install."

"His work quality was excellent, very kind customer service, fair prices, and overall, it was a great experience!"

"It was very professional. The work was good."

"It was really good. He's very professional, and got it done in a timely manner. I didn't have any complaints."

"I called a few different companys for them to come out and give me an estimate on what i had in mind to be done. (3 total) One company made me feel dumb for not being sure on what i wanted exactly done. The second company give me a crazy high bid even after i told them im working with a budget, and the thrid company was copperhead contracting which turned out to be the company i went with. They game me an estimate that was lower then the first two and even helped me decide on things i didnt have picked out like the type of windows i wanted, even down to the knobs for the cabinets! Now i felt better after talking with them so i did hire them as my contractor. It took them a couple of weeks to get it done however it turned out better then i had imagined! The crewmen came across a few difficulties but they handled it well. Id like to say it was worth hiring copperhead contracting. Id love to work with the same guys for any of my future projects."

40 yrs. Serving the area. Our commitment is to high quality products and installation services. All brands available. All products are installed by our team for better quality. We do not use subcontractors. We are fully insured and licensed.

"Installed Mendota Basic gas insert fireplace:  Install went OK except I preferred to use my electrician and there was a mix up between contractors about how to install the wiring so it had to be done over.  Jim tested the fireplace several times.  He gave good instructions to a carpenter about building a box to support the insert. 
Stone tile around the insert:  Jim did a beautiful job, and he arranged the tiles just the way I wanted them.  He worked with my carpenters to design the framing to accommodate the design for wood trim and mantle that I wanted. 
Rebuilt the chimney from the roof up:  The masonry itself is professional.   This took a long time to complete due to the long winter and to various excuses (e,g, deaths, illnesses, other jobs started after ours).   The scaffolding was left up longer than promised and that annoyed the neighbor who could not use his driveway.  Communication on this issue was difficult for all of us.
Concrete cap on chimney:  This looks great.  Jim forgot to do a little piece of cap on the side, but he came back and did it later, no questions asked. 
Tuck pointing: Grinding went well.  Missed a few "bee holes" the first time round.  Jim came back later and filled those in.  
Waterproofing:  this went well.
Block cutting and installing a larger glass block window: Glass block looks great, and matches the other glass block windows in the basement. 
Window well:  Jim used landscape blocks that matched the style and color of a window well around another basement window.  The blocks are level and fit exactly.  They look great. 
Fireplace doors:  Jim picked doors of a style I wanted.  Installation was professional.  I was disappointed that the doors don't seal airtight as I had understood when we initially discussed the job.  I felt this should have been discussed more before the doors were installed.
Epoxy floor:This didn't go so well.  The grinder left many semi-circular and circular gouges in the floor which could not be ground out.  So the floor is very uneven.  Perhaps this was due to the quality of the existing concrete, but I don't really know.  Then the epoxy paint he used didn't cover the floor.  Jim did this over at his expense.  
Communication:  Early on, Jim kept me well-informed about when he would come and arrived as planned.  However, there were times when calls and emails went unanswered for days.   Scaffolding that blocked the neighbor's driveway was not removed when promised.   During the second contract, the number of unanswered calls increased.  Several times Jim promised to come and did not show up or explain why, which delayed all the other work that had to wait until after the floor was redone.  It also meant I was having to arrange for my daughter to be elsewhere on days even when he didn't show up and put off other contractors.  This happened at least half a dozen times.    
Timeliness: There were several delays on the first job, attributed to weather but not entirely due to that, so the job took longer than we expected.  Therefore,  in the second contract we specified a start date (April 26, 2013) and an end date (May 10, 2013) and a penalty for missing the date.  The job was not complete until the end of August, when he came to install the fireplace doors, to complete the tuck-pointing and waterproofing and to redo the floor.  
 


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