1st Choice Surfaces
1st Choice Surfaces
Customers say: Quality work
13 local quotes requested
29 years of experience
Welcome to 1st Choice Surfaces! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!
"Jimi is congenial, knowledgeable, and his quoted price was reasonable. The work that was supposed to be done in less than 2 months, took 5 months. Most of the work was done pretty well. However, 2 major issues, both of which required extensive followup. As other reviewers have said, Jimi says he will show up and doesn't, makes a lot of promises he doesn't keep. First problem, master shower threshold tile was laid sloping in wrong direction so that water flowed out of the shower into the bathroom and bedroom. Despite repeated calls and promises to fix the issue, it was not addressed for 7 months, and only after threat to call Arizona Registrar of Contractors. Second major problem, plumbing under kitchen sink was done incorrectly with the drain set too low so that water barely can escape. Have had several significant floodings in the kitchen as a result. Another plumber said I was looking at over $1,000 to completely redo the plumbing and to remove/replace drywall to access the plumbing. Now I also probably have mold issues. 4-5 months later Jimi still won't come fix the problem, even though he admitted that he fired the plumber who was originally on my job during the middle of the job because he was incompetent. I cannot recommend 1st Choice Surfaces and I believe you will have the same problem with reliability and communication that has been cited by several reviewers and myself."
Mark B on May 2018
Welcome to 1st Choice Surfaces! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!
"Jimi is congenial, knowledgeable, and his quoted price was reasonable. The work that was supposed to be done in less than 2 months, took 5 months. Most of the work was done pretty well. However, 2 major issues, both of which required extensive followup. As other reviewers have said, Jimi says he will show up and doesn't, makes a lot of promises he doesn't keep. First problem, master shower threshold tile was laid sloping in wrong direction so that water flowed out of the shower into the bathroom and bedroom. Despite repeated calls and promises to fix the issue, it was not addressed for 7 months, and only after threat to call Arizona Registrar of Contractors. Second major problem, plumbing under kitchen sink was done incorrectly with the drain set too low so that water barely can escape. Have had several significant floodings in the kitchen as a result. Another plumber said I was looking at over $1,000 to completely redo the plumbing and to remove/replace drywall to access the plumbing. Now I also probably have mold issues. 4-5 months later Jimi still won't come fix the problem, even though he admitted that he fired the plumber who was originally on my job during the middle of the job because he was incompetent. I cannot recommend 1st Choice Surfaces and I believe you will have the same problem with reliability and communication that has been cited by several reviewers and myself."
Mark B on May 2018
