Get matched with top carpet installers in Princeton Junction, NJ

"Rich, Eli and "the other" Rich installed carpet in my basement yesterday. I can't say enough about what a great job they did. I give them 10 stars for their professionalism and excellent work. I will definitely recommend them to anyone."

"It went well from picking out carpet to fit our budget to placing order to installation. We are very happy and a job well done. They even installed carpet in our linen closet which was a nice surprise. I would highly recommend"

"Worst carpet experience ever. I will never again use, or recommend, Carpet Fair because the owner is unprofessional, changes his word, and is one of the worst examples of customer service I have experienced. We first went to Carpet Fair even though they were not the cheapest, but because I have always been committed to supporting local stores. Yes, they did install the carpets, but after they left, we found deep scratches on our walls (we had just had the house painted last year). But this is not the worst part. When Sam Spector, the owner, came to measure for carpets initially he told us about how he had gone to school to study carpets, etc. He then proceeded to measure the carpets and the closet doors and distinctly said, “I think you should be okay”. He had measured the door and gap between them twice. I was clear that I did not want to pay for cutting closet doors, but his response was, “I think you should be fine”. As soon as his guys came, they took off the closet doors and started ripping off the carpet. They said that there was no way that the closet doors could be put back on without us incurring a heavy charge to the closet doors. I immediately called Sam Spector, he came over, talked to his guys, and his words (when he left) were, “Don’t worry. We can take care of it”. He didn’t. We were told that it would cost us to cut 8 sets of doors. Almost $500 that we didn’t budget for, and so I called him. 1. When I called him, he said he was upset and hung up. I did not scream at him or raise my voice, but he still hung up. That is terrible customer service. 2. He explained that when he said, “It may be close”, he meant that it was a 50-50 chance. I explained, via a football analogy, that close was being at the 1- or 5-yard line and not the 50-yeard line. 3. He made a comment that even if he did it for half the price (something he had never offered) – that I wouldn’t come back to him. This gave me the clear impression that he was not interested in making things right for a customer, but only cared about future sales. 4. Finally, he offered to do it for $350 but by then I was so disgusted with his behavior that I would never let him or his employees ever enter my house. I will never give this man another dollar ever. I have lived in the world of customer experience strategy and execution longer than Sam has had a job. I know bad customer service, and this was clearly it. It was also obvious that this was not a business he built from the ground up. If he had, he would know good customer service. As he explained to me, it was just a business he inherited. Since then, we have had visitors who asked us about them getting new carpets. I shared my experience, and let’s just say that Carpet Fair has lost more than they have bargained for. Beware of using Carpet Fair until you have everything this guy says in writing, and you have had a lawyer go through it."

"Mr. Pitchford was absolutely fantastic. I have found him to be very conscientious and thorough in his work with excellent attention to detail. Thank you for an excellent job - you were very professional and efficient throughout the whole process. I am very pleased with the work and the state my home was left in on completion. I will definitely be a repeat customer. Keep up the high standard. I would happily recommend you as a trustworthy and sensibly priced carpet cleaning company; a rare breed in todays market place. WELL DONE!"

Locally Owned & Operated

30 Employees, uses dedicated subs for carpet installation. Cost determined by the purchase. No travel charges. \nFor delivery & installation will travel to Bucks, Burlington, Camden, Chester, Cumberland, Delaware, Gloucester, Montgomery, New Castle, Philadelphia & Salem Counties.

"Job was completed timely. At the end of it walked through the job and corrected any items that didn't look right. It was a very good experience and everything was explained."

"They did a very good, clean and professional job."

Create a fresh look for your property's interior with modern flooring from The Carpet Warehouse. We have a large selection of quality carpet and hardwood flooring, so you will find the right style to complement your home or business. Remnants, vinyl, tile, and laminates, are also available for immediate installation. Our dependable and professional installers do a neat job, from measuring to laying. Your satisfaction is our priority. Additional contact name - Jim Casar. Additional fax - (610) 356-2515. Uses subcontractors for carpet and flooring installation.

We are a family owned business since 1977. We have a large showroom stocked with rolls and remnants, and can service all of your flooring needs. Open 7 days a week for your convenience, come in any time and see what we have to offer. You can go to our website for directions and specials. www.kingcarpetmart.com