Get matched with top sump pump or interior foundation drains installers in Reston, VA

"This is the second time I've hired DB's Plumbing & Drain and I continue to be very happy with them. This time, there were two problems: A main sump pump that had died and a backup sump pump I had connected with flexible tubing which began springing pinhole leaks within months and spraying water all over the room. DB's swapped the dead pump with a spare I had on-hand and reattached the backup pump to the outflow pipe with standard PVC piping. They also joined both pumps to the main pump's larger outflow pipe with a Y-junction which should improve the backup's rate of flow. While they were at it, they replaced the check valves and disposed of a lot of rusty nails and junk that had been swept into the sump pit over the years. All told it only took 2 hours and now everything is quieter, no water spraying around and I have peace of mind that the place isn't going to flood in the next winter storm."

"I forgot to do this review but am glad I did because I am two years out having waterproofing services by this company. The drain and sump pump recommended by Robert Ellis is absolutely worth it. I no longer am anxious about weather forecasts because of the work done. Robert evaluated my home, gave me options and soft recommendations then allowed me space to make the best long term decision. Completely satisfied and would recommend."

"The installer had some problems reading the order, but did reapply after checking with the manager."

"The powder room's toilet had leaked from the base due to the flange being below the floor line when the previous owner had hardwood floor installed. I called them, and Reid came out to look at the damage and walked me through what exactly would need to be done to fix everything. On the day they were scheduled to come out, they were very late and no one called me. But, we rescheduled and they came out. His foreman, Walter, did an AWESOME job with replacing the pipe, installing a new flange, putting the toilet back on & sealing, fixing basement ceiling (drywall repair). I'm very impressed!!"

"Great experience. Price was reasonable, not the cheapest, but I am happy with the work. When I need plumbing work done again, I will most likely call them first."

"I needed a new sump pump installed and every part of the process went smoothly - I'm fully statisfied with the outcome and the price paid"

"I am currently overseas and have tenants residing at my property, who noted plumbing and possibly Sump Pump issues...I figured that probably the Sump Pump was on its last leg. Since I used FH Furr for A/C and heating service in the past, I decided to use them--based on great Angie's List ratings and reviews. Upon contacting F H Furr, the young man who answered the phone, Tony, just kept rambling on about great deals and special offers...I felt that I was dealing with a used-car salesman in a lemon lot. I kept telling him to stop "selling" me on things I don't need. I kept reiterating to him: please dispatch a technician out to my house so he/she can assess the plumbing situation, and provide me a written estimate. The Technician, Jimmy Bevens, was very responsive in terms of returning my phone calls, answering all my questions and giving me his professional advice and assessment. He was very prompt in terms of coordinating with my tenants and property managers to gain access to the house, and servicing my plumbing issue. After receiving the estimate for the purchase and installation of a new Sump Pump, I gave the green light for Mr. Bevens to install a new Sump Pump. I wrote an email to Tony and the F H Furr Customer Service email where I specifically stated that I need F H Furr to provide me with an itemized estimate & receipt outlining the specific type of Sump Pump (I clearly noted in my email the exact make & model...I also asked for the serial number of the Sump Pump just in case their is ever a factory recall, etc). Mr. Bevens installed the Sump Pump, but F H Furr failed to provide me with the make, model and serial number, as requested in my email to Tony. I called back and got Tony on the phone. He was extremely aloof and non-apologetic...almost arrogant and just told me to "leave a message with the Customer Relations." I left a voicemail with their Customer Relations, where I requested a call back--I never received it. Long story short, Mr. Bevens was great, but F H Furr Customer Service and their "slick talking" sales personnel are completely unprofessional. If you're looking for professional and responsive, then F H Furr should not be on the top of your list of companies. I recommend that they think twice about overselling folks on items or services they don't really need, and focus on paying attention to detail when customers specifically ask for a simple itemized inventory. Again, the technician was great, but their Customer Relations department needs to reassess how they treat customers. In all fairness, a few days after the installation of the Sump Pump, my tenants heard noise from the Sump Pump and called the company. The same Technician, Jimmy, came back to house and fixed the issue--since it was under a 3-year warranty for all parts and labor. The Technician receives an above-average grade, but their Customer Relations Dept needs improvement...I would be hard-pressed to use F H Furr again."

"Went well, plumber did great job"

"Our home is about 9 years old and we were quite shocked to have a leak in our main water supply line coming from the street to our home. We contacted several plumbers and listened to their approach as to how they were going to determine where the leak was coming from and whether they were going to repair a section or replace the entire water supply line. After meeting with the different plumbing contractors, we learned different methods of running a new water main line since it appeared that we would need it. We received new pieces of information from each proposal. We did not like living without water, however; since it was a big financial commitment, we did not want to be pressured or feel rushed into making a quick decision. On Saturday evening we sent an email requesting a quote from Mahon Plumbing and much to our surprise, we received a call just minutes after the email was sent. An appointment was made for the next day (Sunday). Immediately after meeting Greg, the owner of Mahon Plumbing, we knew his approach was the right course of action. With 100% confidence, he knew we just needed a repair, NOT a replacement of the entire main water line. He quickly identified where the leak was originating and guaranteed that ONLY a repair was necessary thus avoiding any sidewalk, walkway, underground sprinkler system or landscaping damage. We knew he was the right person for the job. Greg was well EXPERIENCED, HONEST, UPFRONT, had INCREDIBLE INTEGRITY, AND RESPECT for protecting our home by NOT automatically approaching our project by using heavy equipment, tearing up our sidewalk, walkway, underground sprinkler system, and landscaping to make it an easier job. We hired him on the spot. We had lower estimates for the repair. Most people would have used his confidence of a repair and gone with the cheaper proposal; however, we knew that we would incur additional expenses to repair/replace our landscaping, lawn, underground sprinkler system, and walkway. In the end, if we chose the cheaper proposal, it perhaps would have cost us the same, if not more. It may have felt better to spend less upfront, but, in the long run, it was far better to hire the RIGHT person would do the RIGHT job from start to finish. It was wonderful to see our property taken care of with such pride, as if it were theirs. Our grass was restored perfectly and they even did a repair on our sprinkler line. They left our walkway, landscaping, lawn, and underground sprinkler system intact. Not only did they do a perfect job for us, they had respect for the BAY and cleaning up the debris so it wouldn’t wash into the sewer system. Sometimes you pay a little more up front, but it saves aggravation and additional unexpected expenses in the end. Separately every plumber submitted a proposal for a continuous running sump pump. Every proposal recommended that we needed to replace the sump pump. However, Mahon Plumbing suggested that it might only need to be repaired. Only the backflow valve needed to be replaced. Again, Mahon Plumbing’s approach was correct! A special thanks to everyone at Mahon Plumbing for performing perfect workmanship. If you are looking for a true professional, then Mahon Plumbing should be your first and only call. T"

"Let's start out by asking:  Would I recommend Ouellette or use them again, ABSOLUTELY!! <br /> (Our upstairs A/C unit stopped working and from a previous HVAC company we received an extremely high quote.  We knew we were on borrowed time for our downstairs unit too).  <br /> We were give the name and number to Ouellette HVAC by good friends of ours.  I was unsure if they would come two counties up to where we live, but they were able to fit us in.  Which worked out to be a bonus for us.  :)   The receptionist who answered the phone was polite and when she said she would return our call...she actually did !!  No tracking anyone down, or waiting for them to call back.   <br /> Devon came out to inspect our A/C unit which was not working.  He was on time, very polite and extremely thorough.  He worked up the numbers and explained in detail what needed to be done with the upstairs unit and why were were having airflow issues upstairs.  (I don't think we've ever felt the air in the master bedroom since we bought the house 4 years ago).  Anyway, the upstairs furnace had to be turned so the new coil (A/C) unit would properly fit.   <br /> Since we knew we were on borrowed time with the downstairs unit we opted to get a quote for both.  After looking at the the unit, we knew found out we needed new furnace too.  In any event, the price, for all three things came in just over what the previously company gave us for one A/C unit upstairs!  And that would not have included fixing/adjusting the venting issues for the lack of airflow.   <br /> One of the things I particularly liked was that I did not feel like I was being talked down to because I was a woman.  I felt that I was spoken to as anyone homeowner should be spoken to, male or female.   <br /> Devon came out for the installation with two others and within two days everything was up and running.  I can honestly say we can actually feel the airflow in the master bedroom (we thought we could not because the room was over the garage...come to find out it was just airflow issues!!)   <br /> Would I recommend Ouellette or use them again, in a heartbeat and without any hesitation!   <br />"