Get matched with top maids in Richmond, MN

Experience in commercial, residential and restaurant cleaning

"The Mendoza team, Jose, his wife Solonge, and their assistant Doris, have been cleaning our house on a monthly basis for 2 years. We have been very happy with the service and will continue with them ongoing. Their work is very thorough and well done. They are friendly and enjoyable, we welcome having them in our home."

"Very professional, courteous and exceptional work. The quality of work and service provided was in-line with my expectations and I look forward to working with them on a monthly basis."

"very well-cleaned in all areas asked. done in a timely manner."

"It started out in September 2015 under very negative circumstances because there was a separation from my husband who had done my first website and did all my online work. So, I was basically a "basket case". I had read the reviews on Angie's list a year ago and decided for this company, but didn't go ahead with anything. I anticipated lots of work. When I was finally forced to do this because of circumstances, all I could do was contact Samantha and tell her my situation. She was very compassionate and nice. She sent me a contract with a price of which the technical details I didn't understand and do not to this day. I paid her half the money in advance and prayed it would work out fine. I didn't have any energy to even think about the site as I was grieving and dealing with other problems. So, I was happy when I didn't hear from her for several months. (I am sure she would have done it sooner if I had contacted her, but I was busy trying to deal with everything else, house, garden, repairs, business, emotions). When she sent me a design, it was just about the right time for me to be able to look at it and get myself going for this task. So, from then on we worked in stages of her presenting her work and me telling her if I liked it or what changes I wanted. And then in between were long stretches of me working on the test site given to me. It gave me confidence that I could work on my own website quite easily. The longer it went, with me doing pictures of our products, putting in the prices and descriptions, the more satisfied I was. My old website stayed in place and active during the work because it took from September 2015 to January 2016 to finish. She noted that I am a perfectionist and I was probably taking the longest time of all customers to complete this task. So, I agreed to pay her monthly hosting fees for her test site and was happy we always found a way to work together. In the end, I am truly HAPPY, THRILLED and SATISFIED (despite long hours of work, often until 2 am, as I had to do this after my normal business work) about this new site. My husband had come back in the meantime, because I worked not only on my website but also on our marriage, so there is a DOUBLE HAPPY ENDING in this story and review, yeah!!!! Samantha and Brian kept all their promises and worked with me and my ideas down to some very tiny details. I am really grateful for her work and how she does it."

"Super friendly and flexible. Takes great pride in her work ð"

"Logan offers great customer service he is respectful responsible and get the job done"

"Timely and professional. They made the move so easy. 10/10 would absolutely recommend and use again!"

"It wasn't the best experience - however, they did do a very good job cleaning the couch.  I wasn't too happy with their pricing and sales tactics.

Sales Tactics - I purchased a Groupon for them so that is why I used them.  When the guy arrived, he didn't know I had a Groupon.  My couch was technically a sectional but it isn't really one.  He said he would charge me the lower charge which is for a non-sectional.  He did a LOT of up-selling for their other services which was a bit uncomfortable.  I told him I didn't want any for their scotch guard or fragrances because of the chemicals and he kept trying to convince me that it was all natural.   We agreed on the price and then I pulled out my Groupon.  He said that was fine and went on his way cleaning the couch.  

Quality - the quality of the clean was VERY good.  They got out all the stains and left the couch in MUCH better shape than when they arrived.  I had to dry the cushions out for a number of hours but that was expected.

Pricing - At the end of the clean, he started to show me the bill.  He changed the price of the clean on me because of the Groupon - even though he previously told me he was going to charge me less than the sectional price.  It was very frustrating for him to change like that just because I had a Groupon.  They also have an "Environmental Waste Fee"  for $25 that I didn't know about.  Luckily they hadn't told me about it in our email correspondences so I didn't pay it.  

Bottom line is I didn't get a good overall feeling from them based on the up-selling, changing prices after the work was done and hidden fees.  I understand they are a business and want to maximize profits but I don't think it's a good way to treat the customer.  I think I will try and find another service first before calling them back - which means they are maximizing profits in the short run but not overall by driving me away as a customer.  "

"Amanda did a great job with her cleaning service."