Get matched with top swimming pool resurface pros in Richmond, VA

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"I purchased 11 windows from fairway on 6/27 with a 4-8 week timeframe. They said it may run up to 9-12 weeks due to supply delays and that was fine with me. After 3 months I contacted them and was told they aren’t in with no estimated arrival date. I continued to call and sometimes I was able to get through to the receptionist who was always in her car and didn’t have any additional information to provide. She would always say that Gary would get in contact with me but out of all the calls I made, I was only able to speak to him once. I continued calling and by late October they finally said 5 were in and agreed to install them which was done on 10/31 and said they would discount me $150.. They did not notify me that they were coming to install on that day and left the door to my unit open but at least half were done so I was somewhat relieved!! I proceeded to call until late December and they continued to say no windows. At this point, I asked to cancel them because I was looking at selling and since over 6 months had passed I no longer had need for them. They said this wasn’t an option and that it would have to be canceled through the manufacturer. I asked for that number but they wouldn’t provide it and said she would have to call to check. No update was ever given. Now we are at mid March, a full 9 months since ordering and I have given up on receiving the windows. They required half a deposit upfront which was 2001.58. The windows that I did not receive were going to require more work removing the steel so they were more expensive than the 5 I did get. So in short, over the last 9 months, I ended up receiving half my order and paid $2000 of the $4000 bill but only received $1375 worth of my order. I feel liked I was scammed out of my money for services that were never going to be provided and I just want a return of my deposit that was taken from me. Now after seeing how many others are in the reviews experiencing the same thing I filed a complaint with BBB and my credit card company."

Cancun Landscaping & Home Remodeling in Fredericksburg & Charlottesville Virginia specializes in home remodeling , landscape design & Installation, hardscaping, and so much more for residential property owners. This includes property maintenance, stonework, bathroom remodeling, kitchen remodeling, basement remodeling, home remodeling,interior painting, trim work, among other services.

Free estimates

A & W Power Washing has over 9 years experience. We are licensed and fully insured. We are able to powerwash most any surface. We offer gutter cleaning/polishing, deck stripping, cleaning and staining. We partner with several reliable businesses in the area and will be happy to give you a reference for other work if needed.

"We had a wonderful experience working with Fon Nanudon at American Custom Contractors in Rockville, MD. Fon is friendly, knowledgeable, responsive, and professional. His follow-up and follow-through are outstanding — he truly goes above and beyond to take care of his customers. If you have roofing, windows, gutter, or siding needs, I highly recommend reaching out to American Custom Contractors. You’ll be in great hands!"

We are a small business, and there is not much we subcontract out. We do free estimates, and we like to give a quote in writing before starting a job, with a final bill at the end. We accept cash or check, interest free for the first 30 days upon completion of job. We also offer a senior citizens discount.

We are a family owned business; we have been serving Virginia, Maryland and DC since 1984. The owner Robert Flores has over 35 years experience in home improvement.\nWe have prided ourselves on offering creative solutions to a variety of home improvement and home repairs projects as well as top- notch craftsmanship by carpenters and painters.\nOur staff offers quality and reliable services you can count on. In addition, our friendly and professional staff is here to answer any questions you may have about our company or our services.

"My wife wanted a bay window installed. We had lots of problems with contractors in the past. Not with Golden Rule Builders. They are professional, provide excellent support, and do excellent work. Most importantly, my perfectionist wife is incredibly pleased with the work. If you are lucky enough to have the work done by the professional, easy to work with Jeff you are further fortunate. Thanks again GRB for your excellent work and please thank Jeff for us."

"DO NOT PURCHASE FROM HERE!!!! I don't even want to leave one star. This company was recommended to me from a neighbor however, I wish I would have read the reviews first. As everyone is saying they do a great job of selling you the tub, it's all downhill from there. After spending over $13k with this company, all I've received was a defective tub and a bad attitude from the owner, Charlie. I purchased my tub June 3, 2021 with the delivery time told to me of end of August - my tub didn't arrive until October. Once it did arrive it defective without the lights working and a leak inside the hot tub. This was my first service call. They came to "fix" the lights, but stated they had to be advised from Wellis on how to fix the leak. Months had gone by and they were still awaiting Wellis' response on how to fix the tub. They came back to fix the lights, but were not able to as it needed a new lightbox. After no response on these issues I let them know I want a new tub or a refund as I'm no longer comfortable with this tub being brand new and needing multiple repairs. Then they tell me the issues are an "easy fix" and give me a time and date they can come by conveniently. I'm uncomfortable with this as after the warranty is up these issues will all be out of pocket and I'm sure they will continue. The owner, Charlie gave me Wellis' phone number and Wellis' let me know it was up to the owner of Vienna Hot Tubs to replace. Continuous back and forth. I sent an email to the owner with my stance looking for a resolution on replacement or a refund prior to having my lawyer involved and he dismissively told me to just go ahead and get my lawyers involved instead of trying to find a solution to the issue for yet another unhappy customer. Horrible customer service and poor quality of products. This is not something I will be letting go so I hope they will either refund my funds and pick up the defective tub sooner than later because I will continue to escalate this and make sure people know not to purchase from this company."