Get matched with top doors repairers in Rising Sun, IN

"They came on time and did a wonderful job"

"Replaced dishwasher replaced garbage disposal. Great work great communication and on time and cleaned up afterwards very well. Will recommend and will use again."

"We were so very pleased with Mike and his crew. The job was done really fast and likes wonderful. We would have them do anything we need done again. Thank you so much, Mike."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"The company representative showed up at the house and did a survey. He shared pictures of locations he felt were problematic. He recommended replacing the 15 year old garage door strips as there was evidence that mice had gnawed their way through. He said he would replace the strips with a rodent proof design strip and since my doors were old he would also have to replace a metal track so the rodent free type would fit. He gave me what I thought was a high estimate and he explained that the labor on the garage doors and supplies would be $1500.00. The remainder of his work(setting traps, etc. was $1000.00. I asked that he itemized the work and he said he couldn't do it. I agreed nonetheless with the promise that he could get the job done in one half day and he would provide itemization and follow up to go over what they did. He called and said all the parts had arrived and we were ready to go. We set a date. At the time of his visit to create an estimate, I offered to leave a deposit. He stated that I would be billed after the work was done to my satisfaction. After we agreed on the date to do the project, I arranged access into the house as I was unable to be there. In the week leading up to the work date he texted me multiple times about leaving a check or giving them my credit card number as they wanted to be paid on the day of the work. Although I found that contradictory, with his assurance of returning the day after job completion to go over this, I left a check in the full amount. Then the misrepresentations began to escalate. He called me and texted me late in the morning they were to complete the work. They were not able to even complete the work unrelated to the garage doors in the time they were there which, I remind you, was over have the cost of my estimate. He failed to bring the correct size devices he had promised and said he would have to return. More importantly, he said that the firm that he ordered the garage door supplies from could not deliver them that day because my doors were obsolete. He said he could order the garage door supplies from another source. At this time I asked him very obvious questions--such as, "why wasn't this researched prior to the installation day". He couldn't answer but interestingly he said that the new supplies were less expensive and required a lot less time to install. As a result of this new information, I asked him the difference in material costs and labor and they were both significantly less. I asked him to give me a new estimate. He called his boss and they said it would cost the same. At this point I told the worker to wait to hear from me as I was going to get a new estimate for the garage doors. I told him not to take the check I had left him and to meet me in a few days to go over the work already accomplished and I would pay him for that if completed. He did not take my check as requested. He was very evasive of setting up a follow up but continued to call and text about the money owed for the work they allegedly did. After multiple annoying texts I asked him to meet and the day was not convenient for him. I asked what day worked for him and he did not respond for 6 days. In that text he again emphasized that I needed to send my money and since there was no guarantee he'd show up I did not. Nonetheless, I told him either of the 2 days he had free were fine with me. I then told him that the rodent free floor drain they had placed had holes that were too small. As a result the condensation that dripped from the pvc pipe into their drain turned into a minor flood in my basement. His next text said that his boss did not want to do any more work for me and that I didn't have to pay them anything. So now I have no idea what they did or didn't do. Obviously, I will try to find a more transparent vendor and eventually the job will be done. I simply wanted to advise future customers seeking help with pests to realize that my experience with them lacked professionalism(didn't order the correct supplies), honesty, and responsiveness. This especially after all their guarantees. Thank you."

"Very unsatisfied when calling for service it went to answering service, was told someone would call back shortly, after 2 hours I called back, got the answering service, was told someone would call back and did get a call 20 minutes later. Told them I was having problems with water heater only having warm water. Water heater was 12 years old and serviceman said lower element burned out and expansion tank was not working. Quoted $2000 to repair. Didn't know how long heater would last and suggested new one. I agreed. Water runs through geothermal furnace. Took about 5 hours to change out because he had to wait for someone to bring new heater. He forgot to close something before turning water back on and got water on the floor. 2 days later I went to basement to get serial number from heater and there was water all over the floor. No reason to touch geothermal unit. Drain from humidifier was disconnected. Took couple of days to talk to anyone from company. "

"What an awesome company. They showed up on time and prepared to work. He got the job done, done right the first time, exactly what I asked for. The job cleaned up when he was done, like he wasn't even there. His price was fair. Definitely would hire again and again."

"The purchase of my new kitchen cabinets and counter tops went great, sales rep Greg was very attentive to all questions I had, made adjustments as needed, pricing was good, and they are made right on the premise, they came out to measure, delivery time was great, thought it would take maybe 4-6 weeks, we got in 2 weeks, delivery was on time promised, we did our own install. Counter tops were ordered and delivered 6 days later, installers were GREAT, Rodrigo and partner were on time promised, very professional, friendly, quick, cleaned up after, would not even know they were there, except for my new counter tops. Would definitely recommend Factory Plaza Per the picture the installers will do what is needed to get the job done 🙂"

ADDITIONAL CONTACT: (260-432-7543) Linda Linnemeier

"I was taken advantage because of my age, going on 70. Told me to change this and that. Turns out those changes were not needed. I want all of my money back for taking me for a ride."