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"Very friendly, very knowledgeable, and great price. I would recommend All-Star Basements to anyone in Rochester. They know there stuff and get the job done in a timely fashion at a great price."

"Andi and his crew were great. They arrived when they said they would. and then started the job and other than some rain delay that they couldn’t control completed the job in a very timely manner. They always kept me updated and kept the communication lines open. He always made sure he asked me if everything was what I had expected and made sure that I was happy with how everything was going I would definitely recommend him!!! . I would definitely hire him again and I’m going to go for another project I have coming up. Thanks to Andi and his team."

"Jared arrived for his appointment and was extremely complete with informing us everything that needed to be done. He answered every question and was extremely thorough. Josh and his crew came in 3 weeks later and absolutely rocked this job. Extremely professional. Took special care to make sure all of our personal belongings were covered and not damaged at all. We are ecstatic at how quick they completed this job and how great everything looks. Wish I could rate more than 5 stars, because these guys are worth 10 stars. Highly recommend"

"Cole and Charles did an amazing job- our new steps look great. Cole was in contact with me through the entire process, including a 1 day rain delay. He explained exactly what was going to happen and when, showed up when he said they would, installed the new concrete steps and fixed our existing retaining wall steps. I couldn’t be happier with the result and would definitely hire them again. Thanks, guys!!"

"They were absolutely EXCELLENT to work with! Their communication was professional and timely, they made sure we were happy with the patio layout before work began, they were clear and concise on pricing, and they got the work done exactly when they said they would. During the week they performed work, it was very rainy and the ground was extremely soft, which left a lot of tire tracks in our yard, They came back and releveled it all once the ground dried out. We most certainly will be using them in the future. The BEST company we’ve worked with since our home build. Thank you guys!"

"Very good showed up when he said he would"

"Our family had a terrible experience with His Workmanship. We hired 4 workers for 8 hours for two days (9-5 each day), to weed and mulch bedding in our yard, at a cost of $4420. On our first day, we did a walkthrough to show the weeds and beds. Before the second day of work, we shared pictures of large weeds the team missed on the first day (likely they weren’t identified as weeds), and agreed that we’d be back by 5:00 to walk through and settle with the team. Evidently our e-mailed instructions, photos, and the first day's verbal instructions were not relayed, because the second day's team only finished mulching the one incomplete area left by the first day’s team, leaving behind weeds, unmulched beds next to adjacent bags of mulch. The team tried to contact me at 3:00 (as I made clear, I was at work and not available), then left. My wife returned from work by 3:30 and the team had already left without authorization and without doing any of the weeding in our verbal correspondence, e-mailed correspondence, or e-mailed photos. They left all areas that the prior days team had not begun unweeded and unmulched, along with extra mulch in our driveway right next to the unweeded and unmulched beds that we had asked them to take care of. They charged us for the full eight hours after leaving two hours early, without authorization, and without the walkthrough we agreed to do when we returned from work. All our e-mailed correspondence and Ring screenshots with timestamps are available upon request. Given that our instructions were all in writing and we followed our commitments to be available after our own workdays, we asked to be credited or refunded for the two hours they left without authorization and undone work (communicated both verbally and in writing). His Workmanship confirmed that the team was not supposed to leave without authorization, but declined to credit or refund the time they were paid to work but not working or available to work. I don’t fault workers, who probably never received any direction from the team hired on the first day or my e-mailed instructions. We paid them fully while they were on the clock but gone from the property. We don't want the company's poor communication or loose norms to affect the workers. But I do fault the company for not delivering on what we agreed upon and paid for, failing to honor our written instructions, and then not making it right with us. Given their poor internal communication, inconsistent supervision, and unwillingness to correct their mistakes, I would not recommend them, especially if you need to be away while they are supposed to be on shift. I leave you with a photo of one of those piles of mulch, next to one of the many unweeded, unmulched areas of our yard, that the team left behind mid-shift, after having been instructed to apply it. The second photo is one that I had sent them of weeds to be removed, but they were not despite all the extra time they had before they all left. (I shared the substance of the above with my contact at His Workmanship to confirm the accuracy. I was offered "one free hour" if I bought two hours additional work. We do not want "one free hour." We want the work that we paid for, but could not receive, because the team left before we returned from work and during their shift.)"