Get matched with top gate for driveway or security installers and replacers in Roanoke Rapids, NC

"I wasn't really happy with the service.  They hired someone else to do our roof.  I actually wanted the roofer that worked for the company to do the work. Three or four months later we had a wind storm and it knocked three or four shingles off. I called Mark and he came back out to fix it. We had a communication problem in the beginning but since have worked on the issue."

"After receiving the report from a structural engineer, I began interviewing contractors to do the recommended repairs. The more contractors I interviewed the more questions and confusion I had. Who understood the core issues, could explain them to me, could push back against the structural engineer for clarifying data? Who could I trust? I turned to a trusted contractor who'd worked on a neighbor's house. He volunteered to review the proposals I'd received. (The repairs I needed were not in his line of work.) None of the proposals had the detail he'd expect. He recommended Andrew Roby Contractors. <br /> <br />My first call was a day or two before Christmas and I got a prompt response. Although away for the holiday, the representative worked with my deadline (and I with his vacation) and we scheduled an appointment for later that week. Throughout the project, I worked with with project manager Drew Devine. New in his career, Drew was professional, polite, articulate, motivated, attentive, thorough and persevering. He honored my many questions and sought answers. Still learning, he asked if he could bring a construction veteran to look at the house and consult. Ron joined him on a visit. His experience and unhurried ease put me at ease. Ron explained what could be explained and acknowledged what couldn't. With a careful choice of words he confirmed my concerns about the structural engineer's work. Ron's professionalism in acknowledging seemingly unprofessional behavior told me I was dealing with someone ethical. That spoke volumes. <br /> <br />The icing on the cake came a day or so later. At Drew's recommendation I called a different structural engineer, Marcel Papineau, to talk about having his company create working drawings. Marcel asked who had come to the house and what the issues were. I told him I was working with Drew Devine and he'd brought a seasoned construction guy named Ron to look over his shoulder. Marcel sounded puzzled, paused, then explained, "Joan, do you know who Ron is? He's president of the company." I like that neither Drew nor Ron traded on Ron's status but rather focused on his experience, which was what was needed. I like that Ron supported Drew as the lead in the contracting relationship. That's leadership. <br /> <br />Looking back, I realize how taxing I must have been with my ongoing questions and time-consuming interest in details. Yet Drew and his colleagues were unfailingly respectful and patient. Andrew Roby Co. is not inexpensive. The way I see it, I paid extra for fine construction results and pro-active communication in the process. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />"

"Good work and very detailed. Replaced an existing deck and screened it in."

"Jonathan, the owner of Carolina Odd Jobs was very prompt and all his employees were very polite.  They were very professional, very pleasant."

"I have worked with them on several things and it has been a really good experience. They are fast and focused."

"They did a very good job. They were quick and I am very happy with the work that they did for me."

"It went great, the repairs that were done are still in good shape and have had no issues with them. <br />"

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"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore. <br /> The major problems were: <br /> 1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.   <br />  2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes!  <br /> 3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone. <br /> In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame. <br /> Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality. <br /> These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised.  <br /> <br /> <br />"

"<ul> <ul> <li>They did an awesome job...I could not be more pleased! First I'll start by saying that I initially had intentions on hiring them to paint the inside of my house; however, during the process of setting everything up I had storm damage to my roof which caused many leaks so I had to switch gears.  They were so helpful - especially when helping me stop current leaks and potential leaks so that I would have minimal damage inside.  They also helped me deal with my insurance company and making sure the insurance company did their part.  After everything was done I had a new roof and I was still able to paint the inside of my house.  </li> <li></li> <li>They  were professional, thorough, prompt, and accommodating to me and my needs.  I'm very particular about who comes in my home and I also have 2 cats that I wanted to make sure were safe during the process.  With that said, I did my homework and Total Construction was highly recommended to me by a friend who knows how peculiar I can be at times.  She has dealt with Dale Lands<br /> <br /> many times and everything she said about him and more was true. </li> <li></li> <li>I've always gotten 3-4 estimates anytime I have any repairs/remodel to my house and their prices were very reasonable and they also offered several payment options so that I could find one that was best for me.  I will definitely use them again for any home improvements I have in the future.</li> </ul> </ul> <br />"