Get matched with top fridge, freezer or ice maker repair or service pros in Roanoke, VA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Very well. The repairman checked the washer thoroughly, and determined that we didnt need to replace the motor at this time. We really appreciated his honesty and professionalism. Will definitely call them the next time we need any household appliance repairs."

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Repairman showed up on time and with the parts necessary to fix the machine. Fast work and at a fair price. Would definitely recommend."

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"Excellent service. Repair men kept me abreast of any issues. Went the extra mile to assure that I was satisfied. Recommend without hesitation."

"Refrigerator was not cooling properly, but freezer was functioning fine.  Contacted Appliance Repair, but had to leave message.  Call was returned within a few hours and an appointment was scheduled for the next day.  I was impressed when I spoke with the company that if this had been my primary refrigerator, they would have moved me to the top of the list and been out the same day.  It is a secondary unit so I was fine waiting and it was still working, just not well. <br /> The technician arrived during the appointed time frame and immediately knew the problem was in the freezer.  After some forced defrosting with a hair dryer, he identified the piece and said that he would have to see if he could get the part as he did not have it on his truck, but he thought he could be back the next day - if not, definitely before week end.  The next day, I was contacted in the late morning that he had the part.  The technician arrived about 30 minutes later and completed the repair within about 15 minutes. <br /> I was pleased with the promptness, professionalism and value.  This repair was completed on 12/30 and 12/31; I had figured with the holiday, it would either take longer to be repaired or cost more - neither was true.  I would definitely use Appliance Repair again as well as recommend them to others. <br />"

"Excellent service and response. All repair needs brought on the visit and completed within a most reasonable time. The technician was top notch. I will definitely use again if the need arises."

"I got the parts I ordered, they were packaged very well and Ashley was an absolute gem to deal with. I had an issue with my parts I received and she jumped right on the matter and resolved it immediately. I am completely happy with this company and will definitely use them again for any parts needed on any of my appliances. Completely professional, courteous and thorough!"

"Jeff is expedient, knowledgeable in his craft, courteous and respectful. I called for an appointment to estimate cost of repair of a Kitchenaid side by side which had gradually stopped getting cold so that I can determine if a new refrigerator had to be purchased. Jeff stated he had other jobs to do but was able to come by and take a look the same day. He quickly diagnosed the problem, made a call to get the parts needed, picked them up and installed them. The refrigerator started operating like new. His service and consideration saved me from the expensive task of purchasing a new appliance. I feel blessed in knowing him for future repairs."