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"A great experience from start to finish! Five star all the way! The estimate was done by D0nna who was punctual, knowledgeable, experienced and pleasant. Her follow-up communication was excellent. The estimate was detailed and fair. Communications/interactions with owner/managers Steve and Mike were always a positive experience. They are very knowledgeable about the hardwood flooring business and were a pleasure to work with. Installers Charles and Craig were excellent at their craft. They were punctual, worked hard the whole day, and cleaned up at the end. We were very happy with every aspect of the flooring they installed. The flooring that we had installed was a natural pre-finished select red oak from the Hardwood Outlet in Penfield. The folks there, Oz and Levant, were very helpful and accommodating in helping us choose the flooring that would best fit our needs. We took home numerous samples before making our final selection. Like Rochester Hardwood Floors, the Hardwood Outlet is a quality operation. All around, this was a great experience and we are very happy with the quality and value of the finished product. We look forward to recommending Rochester Hardwood Floors and the Hardwood Outlet to family and friends."

"After a storm, my back deck was damaged, I decided to change it for a patio, clark and wolcott did a great job on the removal of the old deck, in addition to the new patio stonework done on my new patio, surpassed my expectations and was done in a few days. Highly Recommended!"

"When Marty is "on" we have received some of the best service from A-Best that we've had in many years. However, when he is "off" we couldn't get a response from him for days/weeks, and he has essentially cut and run a few years after our roof replacement. He needs to hire someone who can manage his business when he is away or otherwise occupied. The quality of work done by his crew was mixed. The shingles that Marty picked are great quality and the installation has been mostly solid. A cheap drip edge that doesn't have proper kick-outs was installed around the house (these details were not discussed in the quote). On about half of our house, the drip edge was installed properly, such that it hangs out over the gutter. But about half of the house had the drip edge flat against the fascia, wedged behind the back of the gutters. No one can see that detail from the ground. Naturally, we have taken water damage (water-stained soffits and peeling paint in the interior walls adjacent to these gutters) in those spots because of the improper installation of drip edge. When we first noticed that problem on one side of the house (easy to see on our first floor porch roof), perhaps a few months after installation, Marty was responsive and came right out to bend the drip edge out above the gutter, which fixed the problem on that side. We didn't learn about the problem on another side of the house until two years later, after water damage had started to show. After repeated texts/calls I gave up trying to get A-Best to back up their work and I got up on my own ladder and bent the drip edge out myself. The only rain leak in the roof came around a furnace exhaust pipe that penetrates the roof deck. The caulk they used was now dried and separated from the shingles and flashing. I took some roofing caulk up there myself and sealed around the boot flashing. This has held so far and hopefully the leak won't pop up again. A-Best also installed a bathroom exhaust fan for us that has worked out well. If Marty had a good office manager, I believe A-Best would be doing top-notch work. He doesn't have the bandwidth to correct old mistakes on his own, and is too busy to handle everything on his plate. He also needs better site management to keep the crews doing proper installation."