In business since 2007
"We called Mr Appliance in June to help with a smell in our dishwasher. At that time the tech told us he found what he thought was the source and remedied it. He also informed us that if the smell comes back within a year it would be covered under warranty. Fast forward 3 months later, the smell is back. When we called to ask about a followup visit they proceeded to say it was not covered under warranty and charged us another $140 to come out for diagnostics... okay, cheaper than a new dishwasher, please come out. On scene the new tech tells us he cannot find anything wrong. Proceeds to tell my wife to clean it more often then charges us another $50 for customer consult. $190 later we're in the same spot + a HUGE scratch on our hardwood floors. Would not recommend. I am in the process of following up for refund of the $50. 😡"










