Serving Rocky Ridge, MD and surrounding areas

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Serving Rocky Ridge, MD and surrounding areas
In business since 1980
Free estimates
Warranties offered
"Did our roof a few years back and we called them about some flashing that came off (not part of their installation). Although they had many jobs in their queue, they had one of their guys stop on his way home and did the repair the same day we called."





+9

Serving Rocky Ridge, MD and surrounding areas
In business since 1990
Free estimates
Warranties offered
"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."





+32

Serving Rocky Ridge, MD and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"Came out the day before the Blizzard to assess and repair my leaking skylight. Too much snow on roof from prior clipper system to get on the roof. They allowed that to melt and came back the next morning (hours before the big storm) to secure a tarp over the skylight. A perfect stop gap until the weather allows me to replace the skylight. Can't thank them enough!!"





Serving Rocky Ridge, MD and surrounding areas
Free estimates
Credit card accepted
"It went brilliantly. I was supper impressed and the finish work was great. Exceptional customer service experience. I am very satisfied with the work that was done. Bravo roofing is the best!!!"





+53
Serving Rocky Ridge, MD and surrounding areas
In business since 1986
Free estimates
Emergency services offered
"American Home Contractor's Chuck Fistek is a superior gutter and roofing Specialist. Chuck is very professional and thorough. We would not let anyone other that Chuck do our roofing and gutter repair"





+509

Serving Rocky Ridge, MD and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"Yaniel did a wonderful job renovating my basement such that I had to call him to work on my roof when I needed to get it changed."





+25

Serving Rocky Ridge, MD and surrounding areas
In business since 1992
Free estimates
Warranties offered
"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."





+31

Serving Rocky Ridge, MD and surrounding areas
In business since 1998
Free estimates
Credit card accepted
"George's painting, inc was responsive and professional from start to finish. The project entailed wallpaper removal from 2.5 bathrooms and kitchen, repainting those rooms; installing a tile backsplash and vinyl tile floor in the kitchen; replacing the kitchen countertop; repairing a cabinet; repairing drywall and painting the ceiling in the master bedroom. The owner came out to do the estimate himself. He was accommodating when I wanted to expand the scope of the initial project and came out a second time to give me an updated estimate. He was easy to reach via cell or email. The estimate was more than fair. His crew completed the job in three days. The crew was polite, professional, and did a good job cleaning up at the end of each work day. I highly recommend this company and would use them again."





+22

Serving Rocky Ridge, MD and surrounding areas
In business since 2015
Free estimates
Emergency services offered
"We had a small custom bathroom that needed redone including minor wall demo and custom shower tiling. The entire process from demo through finishing was wonderful. Very friendly, good communication and excellent work. Would highly recommend for any tile or similar jobs!"





+50
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