Get matched with top chimney cap installers and replacers in Rogersville, AL

Locally owned and operated since 1937.

"Very disappointed with my experience. Everything related to the actual work is very rushed. They have supervisors come out before the job is finished to sign off on the work. No one showed me any pictures or talked through what was done at the end. I had to ask one of the foreman as he was leaving if he could show us what was done. He seemed surprised I would ask. As a result we were left with an incomplete repair, trash on our property, and damage to our property. I had to call the salesman to get him to come out and he agreed what we had been left with was atrocious. If I hadn't called we would have been stuck with shoddy work, trash, and damage - that's their standard. We scheduled a call back that was a month out to give them plenty of time to get organized and make sure we were getting what we paid for. I was supposed to get refunded for part of the job and I've never seen a dime. The salesman was good enough to include another jack free of cost which I really appreciated. But on the morning of the call back, the crew had no idea about the jack or where to put it, so it was another morning of trying to light a fire under these people to keep their word. This isn't a dishwasher on the fritz, this is my home and tens of thousands of dollars. The lack of organization and respect for me and my home is inexcusable. So I wrote an email to the GM, thinking he'd take some ownership of what had happened and I'd at least get an apology and they'd work internally on improving. Not only did I not get an apology, he was defensive and said it was a "good repair." If that is the standard of a good repair, I'd hate to see a bad one. I'm going to have everything inspected by a structural engineer and will go from there. I've been treated with more respect buying fast food. Spend your money elsewhere."

"North Alabama Roofing & Restoration repaired two sections of my roof. One was near a dormer and the other around a chimney. The dormer area repair went well although there was a small amount of siding damage that was eventually fixed. The repair around the chimney included siding, replacing the chimney cap, replacing flashing, and roof repair. This portion of the job did not go well. There were multiple defects, some aesthetic, some functional. I had to have the company come back out 6 times before they finally repaired the area to my satisfaction. Some of the defects included: Exposed nail heads on the ridge cap (no sealant), using architectural shingles on the ridge cap instead of the proper ridge cap shingle material, incorrectly sizing the edging on the siding resulting in exposed bare wood (that was then covered in some silicone goop), incorrect lapping of siding that channeled water behind the siding, exposed nails in the siding, and broken new siding that would allow water to get in. Overall, communication with the company was spotty. My initial sales rep (Jenard) did not return calls after the paperwork was signed. I eventually resorted to calling the home office on a regular basis to resolve the problems above (did I mention it took 6 additional trips to get it right?). To their credit, everyone that I spoke with at NAR&R was very polite and they did not balk at sending the crew back out multiple times. I believe the root cause of the problem was the roofer not having all the proper materials to do the job correctly and the roofer not knowing how to do siding work. Eventually, NAR&R called out a siding company to do that portion of the job correctly. Pictures attached highlight some of the problems that were present after the repair. Incorrect cap material, exposed wood, and incorrect lapping of siding materials. All were eventually corrected to my satisfaction although I believe that none of them should have existed in the first place."

Masonry

"Did a good job"

J C Hamm & Sons, Inc is a company that prides ourselves in having the highest level of customer care. Our team of Florence HVAC specialists will complete any project with ease. Family owned and operated since 1952.

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."

Towing

Additional email - inquiries@stopleakwp.com.

We accept credit cards, cash, and checks. We offer free inspections and vent upgrade with complete re-roofs.