Get matched with top lawn and garden sprinkler system installers in Roxana, IL

"We contracted with Basile Landscaping & Lawncare, LLC (Basile) in August 2017 for work that was completed in November 2017. Work included a fire pit patio, consisting of patio pavers, rock stairs, and two small patio walls (approx. 30” tall at tallest point). Also included in the work was a small hot tub concrete pad, a small flagstone walkway, and irrigation repairs related to work performed. Total cost $22,830.00. Within a year of install, the patio walls, which were made out of natural stone and dry set, began caving in due to pressure from surrounding soil compaction. While we were able to reset the stones initially, the problem has gotten worse and now requires repair. We reached out to Basile in Oct. 2023 to get an estimate on repair costs with the hope that they would stand behind the workmanship. While we were not expecting the repairs to free, we did expect a fair price, since the rock walls did not hold up as promised. The rock walls should have been set in adhesive to ensure they would hold up. Jim Thomas from Basile provided us with a bid that totaled $3,500 to fix the walls installed by his company. We were told the bid reflected a $300 discount, since Basile did the initial install. Materials for the repair would be limited to polymeric sealant, which should have been used on the initial install, and repairs to the yard around the walls requiring work. We tried to negotiate a fair price for the repairs, since material costs would be less than $500, but Mr. Thomas would not negotiate a fair price to fix the poor installation provided by his company. In short, if you are looking for a company that does quality work at a fair price and stands behind the work performed, you may want to contract with a different company."

"Got some problems but he was able to fix everything & he is very reasonably priced and does an excellent job"

"I contracted with Green Thumb to level a spot in my yard to install an above ground pool. I have since been warned by multiple experienced landscapers and a landscape architect that their leveling job is not fit for its intended purpose, as it simply cannot be guaranteed to to support the weight of the pool without a retaining wall to support the portion of the yard they built up above grade to achieve level. I am now hiring another company to come in and fix their unprofessional, unskilled work as it is clear after talking to them that they are either not knowledgeable enough to recognize the blatantly obvious issue or they simply do not care. I will pay them because I always keep my end of a deal even if I do not believe they have kept theirs, but my advice to others is to avoid this company at all costs. Update: Originally I left this review on their facebook page. Apparently it must have lowered their overall rating on facebook to a level below the owner's liking because he immediately deleted every other negative review from his facebook page (there were numerous), artificially increasing the rating back up to an insanely deceptive 5 stars. So I decided to post the review to other outlets. I mean wow, you should have seen some of the pictures unhappy customers had posted on his facebook account before he deleted them all! In one particularly memorable photo, Green Thumb had planted a boxwood shrub directly into mulch (no soil) and left it half out of the ground, then when it died they refused to pay to replace it and plant it correctly. Seriously, don't work with this company."

"The "technician/salesman" Eric could not replace a simple furnace motor. He said he couldn't find the motor number, but instead tried to sell me a new furnace. I told him no so he left. I spent a few minutes in the internet and found a motor at Grainger and replaced it myself. Hoffman charged me $95 for what was in reality a sales call."

Team Pro, Inc. is recognized as a premier contractor in irrigation, landscape lighting, drainage and every service we offer. Our high standard of professionalism is reflected in every aspect of our operations and in every project we build. Our service after the sale, perhaps the most important gauge of all companies, is unmatched within our marketplace. Our commitment to customer service has elevated our reputation and earned us many industry designations and credentials.

"September 8, 2020, we entered into a $6,000+ contract for landscaping they said would be completed in October. The contract states 30% due upon signing (we paid $3,000) and 70% upon completion. When they didn't show, we called and after a several week run-around, we finally got some of our items planted late November. In February, Zach asked us to pay for the partial work done; still no date for the remainder of our work. An installation date of mid-April was given, so my husband paid another $1,900, in good faith (shame on him). At some point an installation date of mid April was then moved to mid May; same nonsense as last fall. Now, Zach and Mike will not call us. We have no recourse but to work with Visa to withdraw our payment. In addition, at least 2 of the trees planted late November appear dead and the rest don't look good. The trees, which are large, were not staked, except for one stake that the installer removed from our existing tree without asking permission. Don't trust their word, follow the contract and go somewhere else if you want the work done in a timely manner."

"The Barrett place was wonderful, they have great plants in their that is good for the garden. They're very helpful in there."

"I'm shocked by all of these 5 star reviews, but then again, I shouldn't be considering they ask for a 5 star review BEFORE they do any work during the estimate phase. They dug up our rose bushes and just left them there to die. They left their clothes in our basement and didn't even bother to clean up after themselves. They also left one of their tripods on our backyard. Not to mention, my husband found 2 cracks from their work order that they didn't even attempt to seal. Oh, and the plates they put on the wall are all crooked. Fast forward 2 weeks and one of the plates is leaking. This is abysmal and I recommend you STAY CLEAR. All photos are of "finished" work."

"It went very good. They were on time, professional, helpful with their suggesstions and they give you a call when there's an issue. We've been very satisfied with their service. They're easy to work with and I've never had any problems with them."

At Lawn Wranglers, we aid frustrated home owners who want to see real results in their landscaping and lawn maintenance by reengergizing the soil via Compost Topdressing, allowing them to fall in love with their yard during every season of the year. Since most lawns have been established on poor, clay soil and deep soil removed from basements or foundations for home stability, most home owners will struggle with their lawn and landscaping during their entire duration of home ownership. Lawn Wranglers focuses on healthy, quality products, as well as the most beneficial and powerful application of those products, to help our clients overcome their home ownership frustrations and look forward to a beautiful new lawn and gorgeous landscaping every year.\nFacebook: https://www.facebook.com/LawnWranglers. Twitter: https://twitter.com/LawnWranglers