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Avatar for Counter Culture Plus
Counter Culture Plus
4.7(
46
)

Serving Rush, KY and surrounding areas

In business since 2004

Free estimates

Emergency services offered

"This experience was an exercise in restraint, patience, and forgiveness, but we made it. Please forgive the lengthy review. <br /> <br />  We selected a product that was not in stock and Emilie was great about keeping us updated. She also came out to look at the project just as the installation was finishing up. I can't even stress enough how vital she was in keeping things afloat. Working with her was the only saving grace. She gets an A in responsiveness and professionalism, but the owners... <br /> <br />    <em>The downsides:</em> <br />    - GJ didn't show up and didn't call for a scheduled appointment, after I waited at home for hours. During the next scheduled appointment window, he hadn't arrived with only 15 minutes left. With the shop closing and not trusting him to show, I called the store. He hadn't even left yet, but assured me he had not forgotten AGAIN. He did show, eventually. <br /> <br />    - They knew that our materials were coming and it would need to be cut. However, before the install, they miraculously did not have the blade (?) they needed to cut it. Apparently, the materials "are h****** [their] blades.? How much planning does it take? <br />      Yes, they told us a couple of days in advance, but we had already moved our plumber around once. It disrupted other trades, as well. This seemed to escape their minds, because SEVERAL TIMES I heard about how much they had to pay to overnight something, how overtime labor had to be paid to get my materials cut on time (which it wasn't), and so on.  I say: It's the cost of doing business. Telling the customer everything behind the scenes is just unprofessional. <br /> <br />    - The install took two days, which was fine and I knew it might be a possibility. (Thanks Emiie!) Problem was, nobody could tell me when they would be back to do the second part of the job.  <br /> <br />    - During the removal, our drywall paper was torn, to which GJ's response was, ?Yeah, that sometimes happens because it would have looked bad if we cut it. You can just paint over it.? That would have made sense, except the drywall was cut, too! By cut, I mean multiple, unnecessarily deep cuts. Luckily, my drywall guy was here and I was able to PAY HIM to patch both places. I don't think that CC+ covers damage done during install/removal, since the owner was here to see it.  <br /> <br />    - Also, with the install...   <br />     <em>Day 1:  </em>The guys installed a section crooked. <br />    They left their drilled quartz plugs and other pieces of my old counter in the base cabinets. No, this isn't a dust-free process, but they should pick up the big mess. <br />    There were pieces of my old material left behind in my garage.     <br />    Drywall issue. <br />   <em> Day 2: </em> They argued with me about the crooked top, but finally fixed it upon my insistence. (this was off by 3/4" over a 26" span - very visible) <br />    They installed pieces in a different order than what I asked, thereby interfering with other trades. <br />    When I went out to the driveway to ask a question, the guys were speaking rudely about me. Specifically referencing my home and me. Say what you want about a customer - AFTER YOU LEAVE! <br />    Finally, they didn't have the right hardener or something for my granite seam. (? Whatever that means.)   <br />      **Of note, the day 2 guys DID clean up after themselves. <br />   <br /> I don't even know what else happened. I'm hesitant to leave this review, because there is one outstanding issue and it was difficult enough to get the job done in the first place. This should be sufficient to decide whether or not to use CC+. I won't be back."
Recommended by93%of homeowners
Avatar for Brazilian Direct
Brazilian Direct
5.0(
33
)

Serving Rush, KY and surrounding areas

In business since 2002

Free estimates

Warranties offered

"My wife and I wanted new hard woods in our house but had very specific requirements that we could not typically find locally.  My wife wanted a dark floor while I wanted extreme durability in a natural hard wood.  We did our homework and decided that Brazilian Walnut (Ipe) most closely matched what we wanted.  <br /> After looking locally for something that fit the bill, the flooring we found was either over $12 sq/ft (too expensive) or not dark enough.  I started searching on-line and ran across Brazilian Direct.  Their prices seemed reasonable (a bit over $6 sq/ft for what we wanted) and they even had a tinted (dark) version of the floor we liked. <br /> After several weeks of questions and further research, we decided to place an order.  We we worked with a representative named Sannon who helped us every step of the way.  She sent us samples, instructions, guides - everything to make us more comfortable about our eventual order.  Our order came right on schedule and the wood was really beautiful.  After several weeks of the required acclimation we had a local installer put the floor down.  They did an excellent job and we really love our floor.  There was very little waste and in fact we had at least 3 boxes left over. <br /> I highly recommend Brazilian Direct.  We are considering using them again for a deck project we'd like to do in the future. <br />"
Recommended by96%of homeowners
Avatar for Granite Gold Inc.
Granite Gold Inc.
5.0(
2
)

Serving Rush, KY and surrounding areas

In business since 2002

Free estimates

Warranties offered

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."
Recommended by100%of homeowners
Avatar for Pyramid Marble & Granite
Pyramid Marble & Granite
5.0(
1
)

Serving Rush, KY and surrounding areas

In business since 1989

Free estimates

Warranties offered

"It went so well!! We heard about Pyramid through a trusted friend and will definitely use them on our next project. They had a better price than the other places we were looking at and had more selection that to me, seemed to be better quality! The installers were clean and respectful. If you want a classy and stunning job use this company."
Recommended by100%of homeowners
Avatar for Ernie Colegrove Construction LLC
Ernie Colegrove Construction LLC
4.8(
6
)

Serving Rush, KY and surrounding areas

In business since 1983

Free estimates

Emergency services offered

"His quote was just out of my range. It wasn't that high; I had three people come in and give me quotes and I went with one of them. He was very knowledgeable and understood what I wanted. I had no problems with him; he was just under quoted. He responded within the next day and he was on time. He listened to everything I said."
Recommended by100%of homeowners
South Central Woodworking
New to Angi

Serving Rush, KY and surrounding areas

In business since 2010

Free estimates

Warranties offered

South Central Woodworking is run by Isaac Schrock, Isaac was born and raised Amish in Medina County Ohio where his dad had a custom woodworking shop, thus Isaac learned from a very young age and from a skilled craftsman how to build and finish beautiful and quality furniture. At age 22 Isaac left the Amish community. Year 2010 South Central Woodworking was established and Isaac's dream of building quality cabinets and furniture started taking root. Isaac lives with his wife and three children in South Central Ky. Call Isaac at 270-763-3143

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