Get matched with top dryer vents cleaners in Rush City, MN

"Excellent! No pet odor - removed urine and feces. Very professional - wore mask which I appreciated! Have hired before and will do again!!"

"BUYER BEWARE! I WAS CHARGED $530 TODAY FOR A JOB THAT RUMPCA WOULD HAVE CHARGED $250 FOR ONE YEAR AGO: PLEASE READ ON: RUMPCA NO LONGER BILLS CUSTOMERS BASED ON PARTS AND LABOR. I Just spoke with Mr. Rumpca on the phone and he explained to me "We stopped doing that a year ago." The least they could have done for a long term customer was tell me up front that parts and labor charges are out the window. Mr. Rumpca further explained "We now charge a flat rate." IN CASE YOU'RE WONDERING WHY RUMPCA NOW CHARGES A FLAT RATE here's how it works straight from the mouth of a reputable small business organization: "When a small business is paid a flat rate for completing a service, it can make more money by performing more services in a shorter amount of time" Unfortunately that means you, the customer pays more. In my case a lot more. More than double the price of what I would have paid under Rumpca's prior labor and parts pricing system. My furnace was not working properly yesterday. So I called Rumpca and they stopped by. They ended up replacing the gas control valve. Under Rumpca's prior practice of charging for parts and labor the total cost would have been $250. Here's how that breaks out: - LABOR $150: According to Homeguide The average cost for a service call is a minimum charge of between $75 - $200 and that is applied to the first hour of labor. I'm using $150 which is near the top of Homeguide's range. The technician was at my house for 1/2 hour - SEE TWO PHOTOS AT BOTTOM. Here's what he did: 1.) He looked in the error code window on the front of the furnace and it indicated that the gas control valve was bad 2.) He removed 2 screws and took off the furnace door 3.) He detached 2 electric quick disconnects from the existing gas valve 4.) He backed off the 2 threaded fasteners and removed the existing gas valve 5.) He rubbed thread sealant onto both threads and attached the new gas valve 6.) He plugged 2 electric quick disconnects into the new gas valve 7. He ran a quick pressure test 8.) He refastened the furnace door with 2 screws. THAT'S $430 DOLLARS FOR 1/2 HOUR OF LABOR - THAT IS WHAT I PAID UNDER RUMPCAS FLAT RATE PRICING - UNDER THE PRIOR LABOR + PARTS PRICING MY LABOR COST WOULD HAVE BEEN $150. - PARTS $100: The gas control valve Rumpca installed is sold on Amazon for $75. Since Rumpca is a business, they pay about $50 for the valve. Assuming they double that to make a profit on the part, $100 for parts. - TOTAL COST THAT RUMPCA WOULD HAVE CHARGED ME A YEAR AGO WHEN THEY WERE STILL CHARGING A FAIR PRICE BASED ON PARTS AND LABOR WOULD BE $250 ($150 labor + $100 parts). UNDER THEIR NEW FLAT RATE PRICING I WAS CHARGED $530. That's right! $530 dollars for 1/2 hour of labor and a part that cost them around $50. YOU NO LONGER RECEIVE AN ITEMIZED BILL THAT BREAKS OUT PARTS AND LABOR - Just a single line with the final amount. It's like taking your car to the auto mechanic and paying an expensive bill and you have no idea how much you paid for parts and labor - Since you're not a car mechanic or in this case a heating and a/c technician you have no idea how the costs break out for the parts and the labor - Not exactly good for an informed consumer but great for the small business, in this case Rumpca. RUMPCA IS NOT THE REPUTABLE COMPANY THAT I'VE BEEN DOING BUSINESS WITH ALL THESE YEARS. In my opinion their new business model is to gouge as much as they can from the customer with flat rate pricing and manage their Google reviews so they look good (That night after they preformed the service they solicited a Google review from me via text message just like shady online companies do). I will be filing a formal complaint with the Minnesota Attorney General and the BBB - Rumpca should have notified me up front that I was no longer being charged for parts and labor as has been the case for many years. Morally suspect to say the least when a company changes their terms of service without notifying an existing customer. I will also post my review on all other online review sites so others know the score."

"I just recently had a duct cleaning done by a reputable company after moving into another home. The time and manner in which they performed the service was well beyond what I had experienced with Top Dog. So, that is why this complaint is being filed after more than 1 yr. Top Dog advertised (and still do) $99 for 10 ducts and $15 for each additional duct. Also, they said there would be an additional nominal charge for being outside of their normal area. My home had 14 ducts, so the service charge should have been $159; however, they charged $400 plus $30 tax. In addition for the exorbitant bill, only one guy was there for 1 hr, failed to clean several of the ducts, and instead of using a large vacuum hose placed at the furnace plenum and compressed air via the vents, they only used a small brush ad vacuum hose via the vents. Clearly, I received unsatisfactory service (now that I know how it should be done) and was grossly overcharged. Its outrageous that Top Dog has an A+ rating with the BBB. I would never recommend their service and disgusted that they are still in operation."

"The furnace in my condo had a crack in the heat exchanger and was red tagged. It was time to replace. I got proposals from several HVAC companies. Most had long lead times due to supply chain issues or a booked schedule, which was an unpleasant proposition given that the colder months were fast approaching. Residential Heating and Air was the last company I contacted. I was immediately impressed by the great customer service and the attentiveness to my needs. Chris, the owner, came over himself to assess the situation and provide an estimate. He was able to find a Magic Pak unit that fit the limited space and provided an estimate that was very competitive. Installation only took four hours, plus another hour for the electrician to finish the hookup. First contact to installation was less than two weeks, which was pretty remarkable, especially given how covid has disrupted the supply chain. I couldn’t have asked for a better experience. I highly recommend this company."

"When I first called about broken AC, they were able to send out a service tech the same day. The problem was actually in our furnace. We had the choice of repairing it or getting a new furnace; we chose the latter since the furnace was 17 years old. Following the installation two days later, AC was working, but then ceased working again the next night (a Friday night). When I called them Monday morning, a service tech was again here the same day. There was a problem in the AC unit, which may or may not have been driven by initial furnace problem. Tech fixed it no charge; AC was back working. All four employees (techs and installers) were polite and careful about taking off their shoes in the house."

"Quality Called this morning from work . Furnace was out. They had a tech out within an hour. That's the good. Here's the bad: in my home 30-40 minutes says the damage extensive. crack? Needs expensive 2000.+ Repair or replace after supposed diagnostics? I get on YouTube and a video a guy posts shows me how to read the error code. I get home and get the code and YouTube search that problem they send me outside to check the intake PVC pipe coming into my home. It is blocked with snow. He (their technician)never checked it no footprints in the snow but mine. Cleared the block she's running great. Paid them 159.00 for that????? YouTube guy saved me thousands of $$$$ beware of this company.... I reached out to an old friend who does this and he said if their tech found a crack that he would have taken a carbon monoxide reading and put that info on the red tag he left on the unit. No such test performed. No reading left. Just a nice quote for over 2000.00 for future repairs that wanted to schedule asap.. you know for my benefit??? Service:"

"Ron and his team did an absolute amazing job on the HVAC work for my basement remodel. They were right on time, and explained everything they did. There was no hidden costs in any of the pricing, and they even gave me some great pointers with furnace and AC maintenance. I am planning another addition on the house soon and will be using Ron and his team again. They came highly recommended from other people in the neighborhood as well."

"After a Coit truck left my driveway following some upholstery cleaning, I found an oil spot on my pavers where the truck had been parked. I called and was told that they could easily remove the spot and would come back to do this at the end of the week. No one showed up or called with an update. This was at the end of April. It is now near the end of June. I have called them at least 6 or 7 times to find out if they would come to remove it. During that period I think they have come either 2 or 3 times to work on this spot which was supposedly easy to remove. I always had to call them since they never left a note or called to say they had been here. The last time they were here was 5 or 6 days ago. The spot is certainly less visible, but it’s still there despite their assurances that it was totally gone. Will not use Coit again. Ever."

"HepaVac Duct Cleaning spent almost 4 hours removing about 60 pounds of dust from our home today! Matt did an excellent job letting me know the procedure, showing me before and after photos and videos, the filter we should buy, and cleaning up before he left. He was polite, personable, and knowledgeable. I would definitely recommend HepaVac Duct Cleaning."

"I was in need of soffit, fascia, and siding. Had an estimate drawn up for all of it. We decided to just do gutters, soffit, and fascia (thankfully). Did a walk through, and contract signing gave them half down (all professional up to this point). Then it went downhill. Short story, the job is done 2.5 months later. Sales guy goofed, mishandled the situation. Water behind the fascia, lights not reinstalled, coax not put back. Countless emails, calls etc. Just got off the phone with Charles who went off on me because he thought I was some other guy. But at least I let them finish the job, not like the other guy from last year. Well, apparently I am not the only one."