Get matched with top retaining wall installers in Saint Bonifacius, MN

"Pros: Decent work (some good, some bad) Cons: Poor communication, doesn't fix issues (per contract), a number of poor installations, lack of customer service, etc, etc Hired to install front patio, retaining wall, landscaping. I should have known based on the first meeting after signing contract that we would be a second thought (despite spending +$100k)...initial meeting to pick bricks and stone, the lady was confused with who we were as she shuffled through her many layouts for other customers ("sorry, we just have so many"). Was told initially work would start once ground was ready - started a month later due to them having to 'take care of previous year work'. That's fine, just tell us during the winter so we can plan our interior house remodel accordingly. Just got a note one day out of the blue saying that work will start that day despite numerous calls prior trying to get a start date with limited feedback. After working for a few weeks, just stopped showing up for a few weeks. Because they had torn up the front door entrance, it was kind of a big deal to us. Only after a number of emails did we get a note explaining that they were waiting on a permit for the retaining wall. In the meantime, they would not have a crew work on our entrance until they could work on the retaining wall at the same time so as to 'maximize crew efficiency'. Thanks, I'm glad someone else is getting their work done while we (and now our interior contractors, because you started late) have to go in a different entrance because you couldn't get your permitting done correctly. When work finally was resumed, there were issues that became evident. They ripped through a big root on the main locust tree in our yard (how do you miss that?), threatening its survival. They installed a bench against one of our walls without our approval, despite it not being in the plans! We go away a couple days and come back to an unplanned bench. Only because it worked for the space did we accept, but what if we didn't?? There must have been a drop dead date for the job, because all of a sudden one day there were a whole group of workers on the site trying to get it done in a day. When cramming it all in a day, the quality was lost. Hopefully you can tell from the pictures where the patio seems to not be graded right, so water just sits on the patio; downspouts they installed were installed improperly and fall off all the time (and leaves get caught in all the time - what kind of dumb design are the drains?); electrical wires aren't buried correctly and are sitting above the ground us to trip on or animals to chew on; electrical tape on downspouts, etc. Communication was horrible. Only time they would be proactive in reaching out was the day after they issued their invoice asking for payment (sometimes before the work was even completed). We paid promptly each payment, but you wouldn't think so with the emails/calls we received (we won't pay final payment until job is done!). Received zero updates/feedback on a daily or weekly basis from the site foreman, so no idea where the project stood more than what we could see. I believe there was a language barrier. Once job was finished, took them until following year to fix steps that were installed poorly and broke - I'm guessing only due to our constant request for status. They put a 1 year warranty on plants, but when a few of the plants died and requested replacements, they never returned communication despite multiple attempts. Way to do the right thing...they got their money, why would they want to uphold their contractual responsibilities. Leaving overall C grade because a good portion of the work was done well - the retaining wall, facing on the wall, back patio. Left such a poor taste in our mouth with the terrible customer service (communication, follow-through) that it offset any goodness associated with the work. We got the impression that unless you are a super big project (more than the +$100k we spent) that you will be put at the end of the queue (if at all). Would not recommend."

"Had a small retaining wall installed and it was an all around great experience. No pushy sales or outrageous pricing. Dan was great to work with on the installation. I wouldn't hesitate to work with Clark Companies again on other landscaping projects."

"We have had Chris do a number of smaller jobs for us over the last 5 years.  We have always been extremely pleased with the quality of his work.  The shoreline rock wall was by far the biggest project he has done for us.  We couldn't be more pleased with the final outcome!  In order to get the huge rocks to the shore, our yard was pretty torn up in the process, as was the sand beach. Not only does the rock wall look fantastic, but they put the yard and beach back in better shape than it was in the first place.  In addition, Chris is friendly as well as professional and really cares about our input and suggestions.  We will hire him again!
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"Frank was honest and accurate about predicting when he would be able to start and finish the job. He and the men who work with him are courteous and hardworking. They did an impeccable job on our patio and we would hire them again."

"If you are looking for paver patios, the installers are great. They did a very nice job, and were professional throughout. They would clean up every day before leaving, addressed any questions we had timely and we are very satisfied with the results. We also added a gazebo to our patio design. It was very clear that gazebo's are not one of their strengths. We encountered many issues with the design and build of the gazebo long before construction began. We had hired Josh in October to complete all elements of the landscaping project the following spring. Over the winter months, we had asked on many occasions for catalog photos, or anything that would confirm what the finished gazebo was going to look like. The pictures were never sent and the only indication of what it might look like came just a few days before the project began and was a very small (1x1) black and white picture. Our expectation of the gazebo was that the material used would be cedar. We had asked for glass windows that could be closed during the cooler and winter months. We were assured on many occasions that cedar material and glass windows were what we were going to get. As they were starting to build the gazebo, the material was not cedar, rather it was pressed wood. As the windows were installed, they were not glass (despite being told that very day they were glass), instead they were a plastic film over the screens. We were left in a very difficult position where we were essentially forced to concede on both elements. While the gazebo is functional, and will suit our needs, had Josh sent just ONE picture sometime in the 5 months or so prior the project start, we may have been able to make a different decision. Related, and something else to be aware of. When trying to reach Josh about start dates, etc I would say he was not always as responsive as I would have expected. Furthermore, there were multiple instances where what was promised was not delivered. Again, if you are looking at a paver or patio project - these guys are great and I would recommend their workmanship. However beware of anything more than that."

"This business did a great job on our yard."

"Great company. They replaced a large retaining wall for us using 3 foot boulders, about 750 sq ft of face, and also repaired serveral paver installations. They were very professional, had great communications, and a great crew. I can't recommend Sean and his guys enough. Javier, the on-site forman, was fantastic."

"Austin did a great job on our retaining wall install, exactly what we were looking for and even met our needs to pour a concrete pad teaming up with Outdoor Dynamicâ s. Seriously some hard working guys and very good with communication. We had a slight delay in starting the project but Austin still makes you feel prioritized. It turned out great! Very pleased and did it for a great price."

"Before I made my selection to go with Genadek Landscaping I did my homework!  I met with 6 different Landscapers, got estimates, read Angie's List Reviews, checked with the BBB.  The reason for this is my particular project was difficult.  I needed to replace a retaining wall that was about to fall down and hit my house.  It was about 3 feet from house and 4 feet tall (so you do the math).  Problem is that the retaining wall was holding back my neighbor's hill so I needed a Landscaper AND an Excavator.  Enter Stan Genadek.  
From the moment I met with Stan Genadek I could tell that he and his team were different.  Not only were they landscapers that understood soil dynamics, but they were also an excavators and could remove my retaining wall and build a new one the right way without damage to my house or my neighbor's hill.  Also, they were able to do other things (example - remove my old window wells and put in new ones) whereas some other landscaping companies weren't comfortable doing all the work I wanted done.  Also, I found Stan to be really pleasant to work with and could ask him any questions I had.  Stan even game me some terrific additional ideas for my yard that I ended up using.
Overall, comparing estimates I found Genadek Landscaping to be about middle of the road (in terms of price) they weren't the most expensive or the cheapest.  But really seemed to have the expertise, so I booked my job in end of July and put my $100 down to reserve my place in line.  I was told that the project would be about 10-12 weeks out due to how busy they get.  So here's a warning, book EARLY!!!  But it's definitely worth the wait, the work is top notch!
The project started around the end of September and took about 3 weeks.  The foreman's name was Mike and there was a 3 man crew.  I was immediately impressed with the work!  Very professional, great attitude, and daily check-ins and updates to let me know what was going on.  I got all my questions answered on a daily basis and the crew cleaned up after themselves each day.  I was really impressed with the work and could see that Mike and his crew truly cared about my house and my project and wanted it to be great.  Mike would even take me aside with just random pieces of advice and comments about things I could do for maintenance and upkeep with my landscaping after they left (just as a courtesy).
Once the project was completed we did a final walkthrough and went over every small detail before handing over my final check.  I was very satisfied!  I've already received a number of compliments from friends and neighbors on the work and will go back to Genadek landscaping in a heartbeat for any future jobs.
Also, I have to say Stan was great to work with on the business-side of things throughout the process as well.  I had Stan's email and cell number and whenever I left a message I'd get a quick response back and he was always pleasant to work with.
Overall, I'm very happy and can't say enough great things about this company!"

"Tony built a beautiful limestone wall into a hill at the front of our property. The aesthetic is as good or better than we imagined. He is a kind person to work with and we would hire him again! In fact, he will be coming back in the spring to add new shrubs and grass."