Get matched with top retaining wall installers in Saint Bonifacius, MN

"Pros: Decent work (some good, some bad) Cons: Poor communication, doesn't fix issues (per contract), a number of poor installations, lack of customer service, etc, etc Hired to install front patio, retaining wall, landscaping. I should have known based on the first meeting after signing contract that we would be a second thought (despite spending +$100k)...initial meeting to pick bricks and stone, the lady was confused with who we were as she shuffled through her many layouts for other customers ("sorry, we just have so many"). Was told initially work would start once ground was ready - started a month later due to them having to 'take care of previous year work'. That's fine, just tell us during the winter so we can plan our interior house remodel accordingly. Just got a note one day out of the blue saying that work will start that day despite numerous calls prior trying to get a start date with limited feedback. After working for a few weeks, just stopped showing up for a few weeks. Because they had torn up the front door entrance, it was kind of a big deal to us. Only after a number of emails did we get a note explaining that they were waiting on a permit for the retaining wall. In the meantime, they would not have a crew work on our entrance until they could work on the retaining wall at the same time so as to 'maximize crew efficiency'. Thanks, I'm glad someone else is getting their work done while we (and now our interior contractors, because you started late) have to go in a different entrance because you couldn't get your permitting done correctly. When work finally was resumed, there were issues that became evident. They ripped through a big root on the main locust tree in our yard (how do you miss that?), threatening its survival. They installed a bench against one of our walls without our approval, despite it not being in the plans! We go away a couple days and come back to an unplanned bench. Only because it worked for the space did we accept, but what if we didn't?? There must have been a drop dead date for the job, because all of a sudden one day there were a whole group of workers on the site trying to get it done in a day. When cramming it all in a day, the quality was lost. Hopefully you can tell from the pictures where the patio seems to not be graded right, so water just sits on the patio; downspouts they installed were installed improperly and fall off all the time (and leaves get caught in all the time - what kind of dumb design are the drains?); electrical wires aren't buried correctly and are sitting above the ground us to trip on or animals to chew on; electrical tape on downspouts, etc. Communication was horrible. Only time they would be proactive in reaching out was the day after they issued their invoice asking for payment (sometimes before the work was even completed). We paid promptly each payment, but you wouldn't think so with the emails/calls we received (we won't pay final payment until job is done!). Received zero updates/feedback on a daily or weekly basis from the site foreman, so no idea where the project stood more than what we could see. I believe there was a language barrier. Once job was finished, took them until following year to fix steps that were installed poorly and broke - I'm guessing only due to our constant request for status. They put a 1 year warranty on plants, but when a few of the plants died and requested replacements, they never returned communication despite multiple attempts. Way to do the right thing...they got their money, why would they want to uphold their contractual responsibilities. Leaving overall C grade because a good portion of the work was done well - the retaining wall, facing on the wall, back patio. Left such a poor taste in our mouth with the terrible customer service (communication, follow-through) that it offset any goodness associated with the work. We got the impression that unless you are a super big project (more than the +$100k we spent) that you will be put at the end of the queue (if at all). Would not recommend."

"I hired Clark Companies to replace outdated timber lawn retaining walls with more contemporary block construction. I chose Clark on the basis of the detail estimate provided by Josh Clark and his willingness and ability to answer my numerous questions. I was impressed with the work effort and friendly, customer-oriented attitudes of Adam, Dylan and the rest of the Clark installation crew. They were creative in adjusting the wall designs to best fit the terrain, and to listening and adapting to my ideas. Most importantly, I was very happy with the end results. I felt I received very good value for my money."

"We have had Chris do a number of smaller jobs for us over the last 5 years.  We have always been extremely pleased with the quality of his work.  The shoreline rock wall was by far the biggest project he has done for us.  We couldn't be more pleased with the final outcome!  In order to get the huge rocks to the shore, our yard was pretty torn up in the process, as was the sand beach. Not only does the rock wall look fantastic, but they put the yard and beach back in better shape than it was in the first place.  In addition, Chris is friendly as well as professional and really cares about our input and suggestions.  We will hire him again!
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"Great company. They replaced a large retaining wall for us using 3 foot boulders, about 750 sq ft of face, and also repaired serveral paver installations. They were very professional, had great communications, and a great crew. I can't recommend Sean and his guys enough. Javier, the on-site forman, was fantastic."

"Austin did a great job on our retaining wall install, exactly what we were looking for and even met our needs to pour a concrete pad teaming up with Outdoor Dynamicâ s. Seriously some hard working guys and very good with communication. We had a slight delay in starting the project but Austin still makes you feel prioritized. It turned out great! Very pleased and did it for a great price."

"In Spring 2012, we obtained quotes from three companies to tear out two existing retaining walls along the driveway and re-build them using Versalok, excavate and grade the backyard, and build a 3.5 - 4 foot retaining wall in the backyard using the stone from the old retaining walls. Genadek had the middle quote; they were also the only company to follow up with a phone call. The whole job took about 4 1/2 weeks. Stan, Mike, Tim,  Rob and Andrew were very professional and friendly; our neighbors even raved about them. They cleaned up the job site at the end of each day and communicated frequently so there were no surprises.
My only recommendation to those interested in hiring Genadek is to get on their schedule early. Their calendar books up fast!
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"Frank and his crew built me a paver patio. It is beautiful! They were professional and worked very quickly. The end result is better than I imagined. I highly recommend Integrity Landscape. I will be calling them in the Spring for plantings. I received several bids and Integrity Landscape, LLC was a very fair price and worth every penny."

"Tony and his crew did a great job on our retaining wall project. Although Tony already had a full schedule, he made arrangements to fit us in when availability permitted. His flexibility worked well for us and ultimately the job was completed earlier than if he had scheduled us into the next open slot. Tearing out the old wall footer ended up being more complicated than estimated (the old footer was significantly larger than expected) and Tony was very fair and reasonable with the charges for the unforeseeable extra work. Tony and his crew were all very personable and intent on making sure we were happy with the wall. Customer satisfaction was clearly a priority. Overall we're very happy with our new retaining wall and would gladly recommend Stone Age!"

"Fair & Square was excellent. We had a very large scope which included repainting the entire interior, rip out and rebuild of the kitchen and three bathrooms, and removal of several half-walls. The work was done to high quality and any problems were quickly addressed. The Fair & Square approach includes a project manager to do all of the coordination and planning so there's a 1-stop shop. They are not so big that they're inflexible and not so small that you feel there will be a lot of unpredictability. Also we found Fair & Square to be very adaptable to the level of cost that we wanted to have, and not either locked into being high end or budget. We were very pleased with the detail and accuracy of the cost and schedule estimate, including use of a contingency. This provided a level of predictability that we've rarely seen in this kind of major work scope. There are specific contacts in their office to help with selection and procurement of materials and with follow up warranty service. Both are very convenient and responsive. The use of a project manager and the additional staff does add some expense however it pays off in quality, predictability, and responsiveness. Toward the end there were a couple of problems where we had to reach out to the owner (Mike Otto) for help and he was very responsive and helpful. Overall a great experience and we highly recommend Fair & Square for your home renovation."

"Estimator came and described the fence options.  Competitive pricing for privacy fence.  Contractors completed work per schedule.  After fence was put up cracks appeared in multiple locations and bowing of fence walls created gaps in this new privacy fence. 
Owner came over and observed situation in a few days after contact for these issues, said $100 extra for labor to remove bowed fence walls that were creating gaps.  Not sure why they include this option up front or they could have let me know they were giving me a cheaper option up front (not sure why they would even offer) and then let me know this would have been needed anyways for true quality privacy.  Repair work was done promptly.  IMO its a good price, quality experience was a bit meh, but they give 5yr warranty on parts/workmanship so they'll come back and fix it up in a prompt manner either way.
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