Get matched with top flat, foam, or single ply roofing installers and replacers in Saint Leonard, MD

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"Our project manager, Manny, and crew supervisor, Jorge, did a great job with our roof replacement today! Manny was very communicative and helpful throughout the repair. Jorge and the crew were efficient and did a very thorough clean up when finished. Our only concerns revolve around the initial reason we scheduled a repair, which was due to a ceiling leak after a rain storm. The sales person that came out was very nice and informative. He told us that while he could not determine the source of our leak, we needed a new roof. However, in our naivete, we forgot to wait on our insurance assessor before making any decisions. Post insurance assessment, we had a hard time getting answers from either the project manager or sales manager, and just moved forward with the replacement hoping it fixed our issue. Long story short, while the level of service and overall customer service were great, we had a major repair done that may not even be related to our issue. Our roof likely could have waited for a repair. Service=excellent! I would 100% recommend, just make sure you actually need a new roof."

"Great. John Krause was professional, timely and willing to provide advice, even when we weren't going to use him for a task. We do plan to have him back to install new gutters, under-floor insulation and, perhaps, raise the house by a foot. Highly recommended."

"JDH did an excellent job on rebuilding my deck. They were very detailed and very efficient. I would definitely hire them for work in the future and recommend them to friends or family."

"Thunder Bay Roofing is magnificent!! My father needed work done on his house that multiple other contractors declined due to difficulty, but Thunder Bay handled it to perfection! The owners Nick and Steve are incredible people and personally take care of every customer and their home. I highly recommend Thunder Bay Roofing company."

"Roof installation was really quick! Estimate was less than everyone else I received quotes from. I am overall very pleased with the whole process."

"This is a great roofing company: as someone who does construction I know quality and that is what Robert is all about. Knows the trade, worth every penny. Did a great job, on time, actually did some extras I did not expect. Fast and good, just what I needed. Would use again on next project. Stayed within estimate."

"It was a pleasure dealing with such a professional and competent contractor. The owner was extremely knowledgeable about manufacture specs, styles and colors of shingles to recommend for the replacement of my roof. I found the proposal comprehensive, reasonably and honestly priced. I would also like to commend, the quality of workmanship and quality materials provided by AD Enterprises, Inc., which met and exceeded my expectations…. Outstanding job!! I was extremely pleased with the way they made me feel as if my home was most important and given top priority. The owner as well as the work crew was a model of efficiency and expert skills. They arrived on time, worked quickly and well, did a beautiful job, and carefully cleaned up all debris. The exterior areas of my home and lawn were neater and cleaner after they left than when they arrived. I would like to thank each and every one that was involved with the tear off and replacement of my roof. I would highly recommend AD Enterprises, Inc. to all my family and friends for their future needs of roof repairs and replacements."

"I own a rowhouse in DC, and the roof finally failed in too many places to patch. Darren gave me a reasonable estimate, helped me research the various materials, and his crew did a great job. Everything went up in one day."

"Fantastic responsiveness, especially with the rain coming in 36 hours. Good pricing, good professionalism, highly recommend that you include them in your next roofing project, or at least as one of your bidders."