Fielder Electrical Services Inc
Fielder Electrical Services Inc
Customers say: Super punctual
39 years of experience
On Staff Employees. No Subs. Project Pricing To Reflect The Work To Be Performed. Additional Contact: Paula Fiedler
"Please do not use this company. They are not friendly or willing to communicate. They don't care about customer service. The owner refused to discuss my issue with me. On my rental property, we had issues with outlets. My renter said they checked the breaker panel and nothing was tripped. Being that anything else is above my knowledge base, I called Fielder Electric to come out to help trouble shoot, come to find out it was indeed just a tripped breaker. They spent all of 3 minutes in my house to simply flip a switch and charged me $85 to come out there (which is fine and fair to cover the trip), but they refused to have a discussion about reducing the additional $85 full hour service charge, which totaled $170 all in, for them to flip a switch. I feel like I got robbed. There was no sympathy on the situation and basically got fully paid to do basically no work. They didn't care if they were there for only 1 minute and did no work at all. I was told "it is what it is," by the secretary and I was told the owner refused to speak or allow me to email with him. I would go with any other electrician that is willing to communicate and work with their customers and at least be heard."
Nikolas C on October 2020
On Staff Employees. No Subs. Project Pricing To Reflect The Work To Be Performed. Additional Contact: Paula Fiedler
"Please do not use this company. They are not friendly or willing to communicate. They don't care about customer service. The owner refused to discuss my issue with me. On my rental property, we had issues with outlets. My renter said they checked the breaker panel and nothing was tripped. Being that anything else is above my knowledge base, I called Fielder Electric to come out to help trouble shoot, come to find out it was indeed just a tripped breaker. They spent all of 3 minutes in my house to simply flip a switch and charged me $85 to come out there (which is fine and fair to cover the trip), but they refused to have a discussion about reducing the additional $85 full hour service charge, which totaled $170 all in, for them to flip a switch. I feel like I got robbed. There was no sympathy on the situation and basically got fully paid to do basically no work. They didn't care if they were there for only 1 minute and did no work at all. I was told "it is what it is," by the secretary and I was told the owner refused to speak or allow me to email with him. I would go with any other electrician that is willing to communicate and work with their customers and at least be heard."
Nikolas C on October 2020
