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"I hired Nilton and his company Pro Touch Construction to help completely demolish and renovate my 2BD 2BA 900 sq ft condo when I originally purchased it. The project included: - Complete demo of each room - Kitchen expansion and remodeling - Appliance installation (dishwasher, sink, stove, etc) - Complete remodeling of both bathrooms - Converting a stand up shower in one of the bathrooms to a walk-in shower - Brand new electrical and plumbing work (including installing in-wall speakers throughout the condo) - Install new vinyl flooring - Repainting the entire unit - Etc One of the things that stood out the most for me with Nilton is that he took the time to meet with me (several times) at the condo when I first purchased it. I had spent time designing each room with an interior designer using Pinterest photo albums and other inspiration I had found. But I also had a very fixed budget which not only did he make work but he consulted me on things I should consider to save costs (including going with vinyl flooring vs hardware floors). As shown in the photos, Nilton and his crew completed the project to absolute perfect. I was absolutely blown away with how beautiful my condo looked after he finished the job. And it's been 4 years and I still get compliments to this day from everyone who comes by to visit! Also, some of Nilton's suggestions (e.g. vinyl floors vs hardware floors), helped me save thousands of dollars in the long run. If you're looking for a skilled general contractor, who's very personable, honest and hard work — hiring Nilton and Pro Touch Construction yesterday. You will not be disappointed!"

"The quality of my recent project was not good as the past. So it will depend who are the actual workers and they were not highly skilled."

"Excellent! Gil was fantastic and his team did everything to plan and the workmanship is terrific - the renovation exceeds our expectations in every way. Gil worked to the budget and we had discussions if we wanted changes made/additions. I highly recommend New England Carpentry."

"It went very good and I would definitely use Maize Restoration & Remodeling again for any more work needed on my house."

"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"

"Jeff and his team did a fantastic job on our bathroom renovation. The work was of very high quality, and Jeff was very responsive from the initial scoping to the final walk throughs and everything in between. Would certainly recommend Jeff, especially for renovations in older, historical homes that require precision and care. Thank you Jeff!"

"Prompt & efficient, the outcome was a 9.9 out of 10. Price was very reasonable. Jobsite clean with nothing left behind."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."