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"Very thorough."

"We had our roof replaced today by Storm Roofing and I have to say, from the initial estimate to the completed job, the professionalism and friendliness was one of the main reasons we went with the company. Alfred Trevino is extremely knowledgeable about the process from the insurance aspect to explaining all needs and steps for the roof replacement. They were timely and did a thorough clean up when the job was finished. I will recommend this company to anyone who needs roof repair or replacement."

"New home, so I hired them to inspect my chimney and tell me if it is safe to use. Pricey, but worth the piece of mind for me. I do not remember how much it cost."

"Initial install went well during home construction. Roland was available during the construction phase and helped detect a roofing problem. Since moving in and using the stove, I found issues with ventilation of the stove and smoke in the house. Roland told me my house is air tight and therefore there is insufficient oxygen in the house to sustain a fire in the wood stove. Completely unreasonable explanation for lack of ventilation in a wood burning stove and wanted to argue about it. Diagnosis was over the phone and no offer made to see the problem I am experiencing. Not saying this is his fault but there is definitely something wrong. There may have been some unknown damage done during construction but his response is very unsettling when dealing with the potential fire damage in a home."

"We were not please at all. We were surprised at the cost over $6,900.00 (1/2 on the day the contract was signed and the balance upon completion.) We signed the contract on February 8, 2022. What was supposed to be done within 4-6 weeks extended to 3 months. The month of March, April, and May came in and no one ever called or communicated with us, unless we initiated the call(s) first. Our frustrations were: * No communication from the inspector or company when job could start. * Delayed in supplies. We understand that can happen, just keep us informed. * Called 1st week in April, 3rd week in April, supposed to start on Friday22 between 8-11, but had canceled because they had to finish previous job. We were compliant, no apology was given. Rained on Monday, started job on Tuesday. Young men started job, but had to stop due to mortar problems. They were very courteous and polite and explained the situation. They did what they could do to fix the problem, but had to inform the inspector of the situation. * Inspector came around 3:00 P.M. Gave us options. Another cost, but at this time we just wanted the job done. We were told that we had top priority as soon as the supplies were to come in the following week. A week and half had past. No further communication was noted. * Called May 9, 2022. Receptionist told us that we would be placed on the list for the following week. Another delay. We were not pleased. The inspection, who we signed the contract with told us that he could not help us because he had no control of the schedule. This was not acceptable to us as your customers. You got the money, let's finish the job. We were not happy with the service at all. On May 13, 2022, at 0945, Julius Gonzalez and his team saved your company from getting a 1 Star. They made a tremendous difference in handling this bad situation. My home looked like a disaster of an un-finished job of many months. Julian's mannerism, professionalism, and expertise in handling the job was very commendable. He was very polite and apologetic. He said that he was there for us and wanted us to be satisfied with the work that he and his team would be doing. There were no delays in the process in getting the job finish. They cleaned and vacuumed areas that dust had accumulated on the floors, fireplace, and hearth. I really appreciated their commitment to their job. Julian and his team exemplified competency, honesty, and integrity. Julian Gonzalez and his team deserves 5 Stars and a bonus! He did a job well-done. This what Customers Service is all about."

"Good News Roofing is a company who has earned their 5 star reviews based on professionalism, honesty, excellent work ethics whose employees take pride in their work. Our project Mgr. Brook Vallejo went above and beyond our expectations. She was readily available and was extremely conscientious of her work. Friendly, knowledgeable, professional but most of all a wonderful and sincere individual. She and her team of installers came and were on time and did a great job. No mess left just a gorgeous new roof. We highly recommend this company and Brook Vallejo and her team."

"the service went really well, he also gave me information in terms of Garcia Painting. The roofing company did a very good job and I haven't had any issues with them all through out the process."

Chimney Sweep, Air duct cleaning

"It's been a bit over a year since James repaired and resealed our roof with a rubberized coating. I wanted to wait until we had several rain storms before leaving a review. I can now say that the roof work is holding up extremely well. No leaks and no more rust stains. James worked mostly alone on our roof and did a fantastic job. Thanks so much!"

Family owned and operated residential roofing repair or replacement LLC specializing in shingle, metal, tile and flat roofing repair or replacement, for a hole in your roof, or whole new roof!