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"THEIR WORK WAS EXCELLENT AND EXTREMELY PROFESSIONAL."

"They came in and helped me with my attic that I had bats living in? They removed all the dead bats and sealed it from the inside and cleaned everything up? I had the best experience I wish they would do other things besides pest control. I would definitely hire them again, But I?m certain the way they cleaned and sealed everything that I won?t have this kind of problem again I will definitely refer them to others. Best choice ever."

"It could not have gone better! Bobby, the owner, and the Laws of Nature will never disappoint you. Bobby's work ethic, his genuine care for his clients, his understanding of nature, his knowledge of animals and pests, are beyond what anyone could reasonably expect. In addition to all of this, he cares about the environment. You will notice many unique aspects to Bobby; an authenticity that is rare, and a consistent intention to go above, and beyond what is required. He never settles for the least he could do. He always does each job to the fullest extent necessary to accomplish the agreed-upon objective. Trustworthy, reliable, conscientious, and hard-working. That is Bobby Laws and the laws of Nature."

"Ethan was quick, reasonable and able to explain things to me in a way that I would understand. He also let me know all the things he can do as well as what he is not able to do, up front. Which was helpful in my decision making process."

"This guy came 3 times and killed all the roaches. He did his job. This guy was the man. I was more than happy with the service. He did a great job."

"No skunks were found, but pest prevention methods were preformed."

"It went rough, but we were both at fault. Had to say that first. But I am mostly satisfied. The outside sales person was on time for the walk through. He was nice and seemed knowledgeable. He had a lot of prior experience as a laborer before he became a sales rep. He was able to present his company and offer a quote on the spot. I agreed and gave him a deposit. Off we go. Right? Well, he based his quote on 700 square feet when it was actually 1100. That's why his price was low. You would think that I got a deal. But no. The labor crew only showed up with enough insulation for 700 SF. Not enough. So here is what we had to do. Introduce Jose. The lead man on the project. If it were not for him, it would have went south in a hurry. Turns out that Jose is a good person with a soul, and I am happy to "work with" a great person like Jose. APP is lucky to have him, and I hope they are taking good care of him. Just so you don't think I am fake, the "helper" that Jose had that day was worthless. Didn't want to work because he is a 20 year old kid who was out all night drinking and chasing girls (or boys), and was hung over. I did more 90% more work than he did (yes, I helped Jose. I have a good soul too). I let Jose vacuum out the old stuff, then I made him stop. He understood. Come back when you have 1100SF of insulation. Right? Before he took off, Jose up-sold me on insulating the bottom of my house (in between the floor joists under the sub floor)(under the house), applying a radiant barrier in the attic and switching from blown in cellulose with the pink panther batts. I ended up insulating under the house by myself. Nice. I communicated that to APP, but it got lost in translation. When the day arrived that Jose returned with 1100SF of material to finish the job, he showed up with two helpers. BTW, I had to request the APP office to please make sure Jose was who they sent to complete my job. Regardless of my implicit instructions that I subsequently made with the APP office, that I changed my mind and now want blown in cellulose again, and NO radiant barrier, Jose and crew still showed up with pink panther batts and radiant barrier. Whatever. The crew is there, lets get to work. The reason I only give them a B is because they installed the radian barrier wrong (in my opinion). I did research and radiant barrier should be one inch from the roof sheeting (plywood) if it's hot southern California. They stapled it to the 2x4 rafters so it's really 3-1/2 inches from the sheeting. Not sure if it is even radiating anything at this point. I think I just wasted a $1000. Even so, my neighbor asked me who did the job, and I ended up giving them the APP biz card, so I guess that was kind of a recommendation."

"Prompt, courteous, and professional. Great job removing birds nesting under my roof tiles."

"Very pleased with the services! Excellent work! JB is a great worker, he did the job, promptly and clean up everything and put everything back. I will recomen Talos Pest Control."

"To begin with, I was so pleased with the lady who answered the phone. She got me an appointment quickly and was sympathetic about my bug invasion. 
 The technicians arrived promptly. They set out ant bait (the stuff you can't get at Home Depot), sprayed inside and out, and within an hour my ant problem was history.
They also treated my yard for gophers and found and removed a bee hive further out in the yard that was lurking in the sprinkler control box. These treatments were additional cost items.
Dave is the fellow who comes when I have any new issues. He is very helpful and courteous. 
The only limitation I've had with Hearts is one time I had a bee invasion in my house, and because of the location (so close to where the ceiling and roof met), Hearts couldn't help me. I called "The Bee Guy" who helped me.
Something to keep in mind is that each location is its own franchise. The people (management, dispatch and technicians) at the Rancho Bernardo location are different than the others.
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