Get matched with top wood shake or composite roofing installers and replacers in Satsuma, FL

"The roof construction itself is quality work. The roofing crew arrived on the time and date specified and cleaned up after their job. My roof passed county inspection. My issue with the company is not with the roof itself, but with their warranty. The salesman advised me this company has a 15-year workmanship warranty on the roofs they install. This was a key determinant to choosing this company over its many competitors in the area. The salesman even showed me examples of competing roofing company sales contracts which indicate only a 5-year standard warranty for work done. The salesman confirmed the cost with Covenant to be higher because of this 15-year warranty. I signed a sales contract which states 12. ALL WORK COVERED BY A 5 YEAR WORKMANSHIP WARRANTY. CRC upgrade_warranty applies. The salesman confirmed that their CRC (Covenant Roofing Company) upgrade warranty was to total the roof under a 15-year warranty. He stated I would receive the warranty at the completion of the roof. I was sold. The roof was built. The final CRC inspection was completed by a project manager. I asked about the warranty paperwork. He stated I would receive the papers upon payment. I asked specifically if there were any out of pocket costs. He said he did not know, but that the paperwork would indicate such terms. At a later time, this is the warranty coverage I received: Covenant Roofing Construction, Inc. warrants to you an extended warranty of __15___ years. This warranty is transferable to one new owner. This warranty includes 5 years of unconditional workmanship. An officer of the company will need to perform a maintenance inspection of the roof starting on the 6th year and every year thereafter for the life of the warranty. There will be a fee of $150.00 per inspection for the recertification of the roof. If an inspection is missed the warranty will become void. This warranty does not cover product defects, extreme weather conditions, or acts of God. This warranty does not cover any additional cost to remove and/or reinstall any roof peripherals to complete repair. Needless to say, I was distraught over the additional costs of maintaining this warranty and the indication that it would become null and void if I was non-compliant. After several in-person and phone conversations, there was no remedy to the fact that I would need to make additional payment beyond that of the sales contract if I desired to continue my warranty coverage after 5 years. They did, however, gift me 2 separate VISA gift cards in the amount of $50 and $150 for my inconvenience. The office was pleasant and apologetic in listening to my concern, but apologies will not cover my cost after the initial limitations. I advised them not to sell customers on what they are not actually offering in their agreement and without making such knowledge available to the consumer."

"It went Great. Fast response the same day I called,call returned,sales man showed up with samples that night. Job started 1 month later . Got 5 estimates,they were in the middle with better quality products and some upgrades. Owners was friendly and polite. Workers were friendly,polite,hardest workers Ive ever met!!!! I am so very happy with my New Roof ,with Peel and stick under layments ,Certainteed Landmark AR Shingles,Rated A++, new vents, many xtras. Fair and Honest Company! Best to me in Central,Fl. Call Steve Simmons and crew in Eustis,Fl at Simmons Performance Roofing and be treated like a Family or better! I did!!!"

"Jackie and Dave were great to work with throughout the process. Leading up to getting the new roof installed, we had a crazy storm rip through. I reached out to Jackie and she rallied the troops (while she was on vacation!!) and got someone from her team to rush over and caulk a compromised spot on the roof, which kept us dry until the new roof was put on. I can’t say enough great things about the whole team!"

"We had our tile roof replaced by SolarShield in June 2019. The SolarShield crew was excellent. Showed up on time and cleaned up the work area every night before leaving for the day. Work was estimated to take 5 days, but they finished in 4 days. They do a quality, professional job. We expect no problems with this new roof for years and years to come."

"Gary, was very helpful and pointed me on the right direction after I had discussed my concerns. Had he been able to help me I would have gladly hired him. My system ended up being under warranty and he suggested I contact the manufacture as to not void my warranty."

"Cannot rave enough about Christian and the West Bay team!! I was a little nervous about solar, we had spoken with a few other companies beforehand and didn’t have the best of experiences. Night and day difference talking with Christian! He was extremely knowledgeable and the first guy I’ve spoken to that really understood the product and how everything would work. The installers that came out were also very friendly, professional, and clean. They did a wonderful job installing my new roof and the solar system looks absolutely beautiful. Not to mention my power bill last month was only $14!!! Thank you Christian! Thanks West Bay! You guys are great!!"

"They were professional and experienced. I have nothing bad to say about the work or the business"

"Hands down a great company! They came out gave me my estimate which was above satisfactory considering they were the lowest out of four estimates i had recieved. They were kind and professional. They also came back 2 days later to check on the roof to make sure everything was good and we were happy with the job! I highly recommend pro roofing llc. If anyone has roof issues."

"Great. We have hired them again to build a front and back deck and put covers over both. They are very honest and don't over charge."

"Rep. checked entire system. He found several wires not connected properly and fixed this. He also made recommendations regarding the attachment of the panels to the rood that would provide more stability and leakproofing. The representative appeared to know what he was doing - much better than others, including the representative who was engaged by the roofer (who replaced our rood due to hail damage) to disconnect/connect the panels."