Get matched with top tankless water heater repair pros in Saugus, MA

"In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without "mansplaining." He talked through options and answered questions. When I was ready, I didn't hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs."

"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"

"Guy did a great job of diagnosing and repairing our State Hybrid Electric water heater. I would definitely recommend his work."

"I definitely will go to them again for any future plumbing needs. Not only did he make the requested repairs, he figured out why there was no hot water to the bathroom and corrected it. All our plumbing works great now and the ceiling was repaired so nicely that no one would ever know it was cut open to access the pipes. Highly, highly recommend!!!"

"Replacement of 2 heating and a/c systems. Went very well. Professional, courteous, and thoughtful."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we had to replace when Steven was able to determine that it just needed a quick repair. He was professional and so pleasant. English is not our first language but he was so patient with us. Highly recommend!"

"Al was on time and he stayed until the job was finished. His price was reasonable and he took the old hot water heater with him and cleaned up. Great job!!"

"They were very prompt and made sure my HVAC unit, tankless hot water heater and fireplace were all in order prior to the sale of my condo unit. Although it was much more than $99 I had expected to spend, the maintenance work was needed."

"These guys are great. Water heater broke and was leaking all over the cellar. They replaced my water heater and had everything done within a couple of hours. Highly recommend them and I will definitely use them again."