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"Overall, I highly recommend this company for any job. Josh there removed an inactive bald face hornets' nest on roof which is very difficult to climb. The price was cheaper than a top rated competitor. To me it was quite a story. My whole story about this job is as follows. I had a bald faced hornet's nest from last year (took a while to figure this out, a bee expert told me). I know it's inactive after a season. Basically, this hornet is very fierce and defends its nest bravely (same bee expert told me this too and confirmed it from google search). Normally, I would have no problem taking this inactive nest out of my house without a help, but this is on the roof, about 40 feet high. And to access the roof, for me, I need 32 feet ladder, since the front side access (which need shorter ladder like 16) is 95% covered with solar panel. I had to take this nest out and tried on my own. Tried pressure washer with extension from distance, but didn't work, so I called around. I actually searched for pest control in angie's list. And I called top rated one there and showed the pictures that I have taken (the height is the main issue). It wanted to charge $275 since it is up very high and told me that they can't remove it without marks. For this, they recommended to call pressure washer company. But pressure washer company didn't want to do the job, so I called back the pest control. They said again 275 but when I asked if I can use Angie's list coupon (15% for the first job), they told me that they can't help me, telling me something about solar panel wiring being difficult to handle. So I called next top rated one, which is Absolute Pest Control. I showed them the pictures, and told that you would need 32 ladder. I was told that it's going to be $175. A few days later, one guy showed up and he realized that he can't go up that high and he brought 24 ladder. So he went back and probably talked to others that it's going to need much more effort or longer ladder. Then I got a call that it can do the job for $250. I was fine with it, since I really wanted to get rid of it and still cheaper than the competitor. So, another guy came, and his name is Josh. He's much more fit and nimble. But he brought 24 ladder, so I was like, here we go again. Josh, however, didn't need 32 ladder to go up and is so nimble that, with a small passage (about 4 inches wide) toward to the top of the roof, he went up and did the job perfectly, without any mark. He said he does all the 'crappy' jobs and told me it was bald faced hornets' nest (which I knew) and bald faced hornets penetrates into protective gear (which again I knew), so he was also very knowledgeable on the issue. He was also very friendly to listen what I had to tell him and understand the situation quickly too. I feel good about its management too, although it had some mishap (the rep who got my call and pictures knew the job needed the long ladder, but send someone who doesn't have one), eventually it sends a right person for the job. Two times they visited me, they called me in advance when they would arrive, and a courtesy call to confirm the reservation too. Wish I can post some pictures."

"Everything was explained satisfactorily. This was our first experience with pest control, so we were apprehensive at first. It's early for carpenter ants to appear so we got on top of it right away. let's see if the treatment works in the ant's busy season. Was a bit disappointed that no one followed up with a phone call to see how we were doing."

"Jack, the owner of Family Pest came right on time the day after my call and did a walk around and gave me an estimate. I considered it very fair and the next day his employee, Gary, came out and filled all of the holes on the outside of the house where mice might be able to get in. He also put 2 large traps outside and several areas inside my home. He was also right on time. They were both very pleasant and answered any questions I might have. They also sprayed around the targeted areas."

"They followed up very frequently and quickly. They were accommodating about scheduling and were on time. It was good they were very nice. I have no complaints."

"It was the best experience I could have imagined. I learned last night, after returning from Florida after 3 1/2 months, that I had hundreds of mouse droppings under my sink. I haven't had a pest problem in the 49 years I lived here. I was freaked out. After going to Angi I was contacted by Osip within 5 minutes. He offered to come this morning, at no cost, and give me recommendation. He showed up on time, explained the problem, offered a solution and was as professional and pleasant as could be. He provided me with a very reasonable option, and cleaned and sanitized under my sink for free. This was the best experience I ever had and I'm 78 years old! I commend Service Manager Jude Osipitan without reservation, and I applaud Angi for recommending him."

"Service representative was very knowledgeable about lawn, shrub, and pest control."

Ideal's services are performed to a gold standard for unmatched quality. We are committed to quality and customer satisfaction, we are highly trained, experienced, and equipped with state-of-the-art tools and products. We guarantee that all our services will meet your satisfaction, and ensure your home is pest-free.We are an accredited business with BBB. Ideal customer service is 5 star rated on Facebook and Google!

"I would use them again."

"<p>We have a home on a lake and needed a fall and spring bug spray. We are not always at the home, so must conduct all of our business with Comfort Pest remotely.  I always get a phone call prior to a treatment to verify the windows are closed and no one is at home.  Billing has been extremely easy and conducted remotely.  The results have been very good.  While you will always have some bugs on the lakeshore, we have seen a drastic reduction.</p> <br />"

This is a family run business we are self employed.We are D.E.C. LICENSED and carry liability insurance.My wife runs the office she can give you a site unseen ball park on the phone. I quote and work the jobs with one of our sons.I also have backup men that can work if one of my sons can not.We except cash or check,we have 30 plus years of experience.I guarantee most of our residential homes up to TEN years in writing.