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"James from Bulwark did a great job. He did a good job finding and knocking down cobwebs and servicing the area around my house"

"Jackson knows his stuff. Answered all of my questions. He even mentioned seeing a red wasp in yard so he heavily sprayed around areas they are attracted to. You can’t find this kind of service just anywhere. Love this company and their employees. Valor Pest Control is our go to. A+++++"

"The technician was very knowledgeable and friendly. He listened to my list and didn't talk over me like some do. There was a large spider web near our back deck - by the time I got home from work, it was all cleaned up. We had carpenter bees burrowing holes in our back patio - he sprayed for that and told me how to best plug up the holes to prevent their return. We had spring tail fleas in the house and congregating by all the windows - he explained what they are and sprayed specifically around the windows for them. All of my items were tackled in a timely manner. I am happy with the service I receive from Bulwark."

"Great! They are doing every other month pest control and doing a great job!"

"Bentley stated that there where only a few minor things wrong. We ended up buying this retirement home. Bentley missed major problems. ONE: drier vent was vented into the crawlspace (heavy moisture) TWO: Bentley missed all the mold thought the crawlspace. THREE: Bentley missed The cracked floor joist (the floor bounces now) This company refuses to stand behind their work product and are very unhelpful in solving this huge PROBLEM."

"Very professional and as promised."

"The Bed Bug treatment itself was effective. almost 2 months later there are no signs of bed bugs. The problem is that when they did the treatment, one of their technician's stole a firearm from my home. No one at Russell's seems to care. I filed a police report, but there are no witnesses, so not much can be done. And because i signed a piece of paper saying i removed all such items from my house, i have no recourse. It was a mistake that i left it behind, but apparently because i signed a piece of paper, Russell's Pest Control Technicians are free to steal from me? also missing was a cheap necklace. apparently it looked real, so they took that too. Again, no one at Russell's Pest Control seems to care being as they already got their thousands of dollars for the treatment."

"It went fine, very professional. They performed the service."

"We heard scratching in our attic and called Orkin to take a look on 12/23/23. They said we had a mice infestation and required a full insulation replacement. They told us they'd replace all the blown insulation and batting, decontaminate the attic, and replace it with their cellulose insulation that is rated at an R-49 at 13" with an entrapment in the crawl space. We were not given a contact. This contract was supposed to be emailed on 12/27/2023 and has never been emailed. We received a copy on 12/30/2023 after the work had been completed. This took us asking the installer upon arrival, calling the main office 3 times, calling the salesman 7 times, and texting the sales person 3 times before speaking to the insulation man 4 more times to receive it. (That's 19 times). During the installation the workers did not remove the batting. They said that wasn't included. We still did not have paperwork. After 4 calls between an installer and a district manager they agreed to do the work but acted as if they were giving us a "free deal" which was absolutely not true. They could not replace our insulation that day and left us without insulation while the temperatures outside dropped to the 30s. The house could get warm because of the lack of insulation and racked up a hefty electric bill. We were told that a licensed electrician would be called after the insulation was removed to see if mice damaged the wires. Orkin (who are not licensed electricians) determined an electrician did not need to be called and went ahead with the insulation installation. There was chew damage to the wires that they did not acknowledge. We are still missing batting that wasn't fully replaced. We were charged for Orkin's yearly pest control service without ever signing paperwork (they confirmed this) and a service man lied and reported that he did a home visit. No one came. We've yet to be fully refunded for this, but they had no problem stealing from us without signed paperwork or providing any service. Orkin claims that we only pay once we are satisfied and the job is completed. And we aren't satisfied and the job wasn't finished. It is now 2/5/24 and we are still waiting for them to finish the job."