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"I phoned at 11:00 a.m., and a service technician arrived at 2:00 p.m. Diagnosed the problem, replaced and repaired what was needed, and departed before 3:00 p.m. Prompt. Knowledgeable, Efficient. Fair. And, everything working again! p.s. also, on their own initiative, cleaned up their mess (a bonus!)"

"Bob supplied quote the day I submitted my request and had the job done within the next 2 days. The best recomendation I can give is that I will use him again."

"I wasn't planning on writing a review about our experience with PRC, but after finding more examples of poor workmanship on a project that was supposed be completed 10 months ago, I've changed my mind. This post is not motivated by malice, but we are very disappointed. PRC came highly recommend, and we knew we'd be paying a premium for a good company. We expected a lot more on a job that nearly totaled 40K. Our entire project was not terrible, and there were areas where PRC excelled. First the Good: PRC was organized and prompt every day that they came to work. They respected our home, and did their best to make sure the rest of the house remained clean. They stuck to the contract. They were always patient with us and answered our questions. Their design assistance was great, and we love the aesthetics that were chosen for hour kitchen project. They definitely listened and tried to address our concerns (but they fell short). The Bad: This is just my theory, but I feel as though our project was considered insignificant compared to more complicated work that I know PRC does. We are going to have to replace the new floor in our kitchen/dining room that is not 12 months old because PRC failed to install it properly. We will now be forced to spend another 3-4 K on the replacement. To be fair, PRC returned most of our money we paid them for the floor. I appreciate this greatly, but it is going to cost us money we didn't plan on spending on getting it right. The floor co. we are using now took one look at the floor and explained all the areas that were done incorrectly. They are going to use our floor as an example of poor installation to future clients. They will also photograph the new floor to present a before and after example. The plumbing under our sink came undone after maybe 2 months. This was repaired promptly, but I worry about its longevity. Switch plates and the new heat register were installed crooked. Again, this was fixed, but why not install it right the first time? The issue that is forcing me to write this review, the paint. I believe this was a 1200 item on our work order. They came multiple times in order to get it right. It still isn't. There are areas that are not covered, blotchy, and simply not painted at all. As I was cleaning a portion of the wall yesterday, I noticed that there are entire sections of wall that are not painted. It is just bare wall compound. We did not receive a refund for the paint, but I did not ask for one. My mistake. It should not take multiple visits to paint one room properly. However, this is another example of how I will be spending more time and money for something that I already paid for. There are more issues, but these are the most significant. Again, we are so disappointed. We wanted to work with PRC on future projects, but that is impossible now. We actually don't even want to get involved in any more home projects after this experience. I think PRC has the ability to deliver quality work, but for some reason they fell quite short with our home. We have currently tried to contact PRC about the additional problems we have found, and have been ignored. Proceed with caution!"

"The technician is as very personable and did a great job"