Get matched with top bathroom remodel pros in Shady Side, MD

"Very good quality and professional!"

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Very Friendly, and professional."

"JJ was responsive and had the bathrooms done as planned. I would have liked more input and time with picking some of the materials for the bathrooms is the only reason I did not give five stars. The spacing and measurements in a bathroom could have been discussed and evaluated as well. We did request a larger shower area but the design and layout ended up with tighter spaces within the bathroom "

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"I highly recommend Five Star Bath Solutions. They are first class, outstanding company that did wonderful job for me. The quality of their work was excellent, and their price was excellent. I did a major master bathroom upgrade (completely new shower, new soaking tub, new Wayne's coating). I got quotes from several competitors and Five Star Baths had by far the best design solution, the best materials (their Sentrel product had a far better look and feel than their competitor's acrylic), and a surprisingly lower cost. I was the most impressed with the quality of people I worked with from the sales person (Patrick), to the owner (Rob), to the designer/installer (Bo), to the office manager (Brittni). They were all very skilled, very experienced professionals, and wonderful to work with. I had tough schedule, and they went out of their way to accommodate me and get the work done on time. They are a great company with lots of depth. They exceeded my expectations in every area. "

"We have hired many contractors over the years, and don't recall any who have been nearly as exceptional in every way as Dave and his team. Both my wife and I cannot recommend D&R more highly."

"S&J is a great company to work with. We hired them to install ceiling fans. The technicians were polite, professional and kind. We highly recommend this company."

"Great. The company responded ASAP and the work was done the next morning—a Saturday!"

"AES Builder & Home Improvements Inc. was absolutely amazing to work with from start to finish! They remodeled our original kitchen, and the results are beyond beautiful. From our very first meeting to the day we spent picking out custom design materials, the entire process was organized, collaborative, and enjoyable. Their coordination and communication throughout the renovation were top-notch! Every contractor who came into our home was professional, respectful, and genuinely cared about their work. They answered all of our questions and kept us informed every step of the way, even when there were small delays. The quality of the craftsmanship truly shows, and our new custom kitchen makes me smile every single time I walk in to cook. We couldn?t be happier with how everything turned out. If you?re considering a remodel, I can?t recommend AES Builder & Home Improvements enough! Thank you to Stephen, Shawna and the entire AES team!"