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"I contacted window world in November 2019 to replace 16 windows (32 window sashes) at my home and I explained to them that I wasn’t interested in replacing the windows until March of 2020. They pressured me to sign a contract and pay half because they couldn’t guarantee the price after the first of the year, so I did. They called me in February saying they wanted to install my windows then but I explained that I couldn’t have them installed until March. In March COVID exploded and they kept pressuring me to have my windows installed saying they had a crew that didn’t have a problem being in my house. I was uncomfortable with them coming in so I said I wanted to wait until COVID calmed down. I had the windows installed June 16, 2020. The crew that installed them did not wear masks, gloves, or shoe covers. They left caulking stains and nails on my front porch which I felt should have been cleaned up. When I started cleaning the windows there was debris in between the panes of glass. I called to have someone come out and I was told that I needed to write down the model number and call them back and they would reorder. I then called my sales rep Brad Schumer who said he would stop over that day and handle this. I didn’t feel that it was my job to write down this information so I called back and requested that someone come out and fill out the necessary information to make the job right. I was told it would take approximately a week for them to send someone. My husband then called and complained and they said someone would come out the next day, unbeknownst to our sales rep who never bothered to show up when he said he would. When the representative came out to check the windows he found that 19 out of the 32 sashes were defective. Replacements were ordered but not one person from this franchise reached out to us to offer any explanation or tell us that the order would be expedited. I had just paid approximately $9000 for a product the was more then 50% defective. My reorder went right back in the queue and I had to wait another 6 weeks for the replacements. I then called and asked to speak with one of the owners and Patrick Moran Jr called me back. He was disrespectful and condescending to me on the phone. I believe his words were “you have windows that don’t leak and air isn’t escaping from them so big deal that there is debris inside the panes of glass.” I then told him to refund half of my money since more than half of the product was defective and that when they completed the job correctly I would pay them. His response was that if he did that he would negate my guarantee. I then called and asked to speak with his father to let him know how I was being treated but he never even bothered to return my phone call. On August 4, 2020 they came and replaced all the reordered window sashes but the order wasn’t complete and some of the new windows had debris in between the glass panes again. I was told it will be another 6 weeks before this job is done if it gets completed at all. On September 18th they brought my replacement windows and one of them was defective so I waited again. Finally in November my job was completed. It took a year. I spent $9000 on defective windows and was treated with condescension and disrespect. Not one person offered us any form of apology or compensation for all this stress. My upstairs was suppose to be completed by the end of July but because of defective windows it didn’t get done until November. I will never recommend this company and I would like a response."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Dan provided us with an estimate, we signed, and within a week, the roof installation was scheduled and completed in a single day, which was truly amazing! The entire process was fast and seamless, and we would highly recommend Durst."

"Contacted Ainsley heating and cooling to install Central air in my small house, I hired them because of their good reviews, this is not one of them. first, let me say they did have to work in a very tight crawlspace with a lot of blown insulation.but their craftsmanship was very poor, they removed all my good old metal duct pipes, and replace them with cheap flexible pipes, then they did not attach them very good. (zip ties.) and they leak everywhere, there are many gaps around where they attach them, and all my heat is coming out into the crawlspace instead of my registers. They blew my control panel and told me I would have to replace it, and then charged me 1100$ More than they quoted me. The list goes on, but you get the point.. i?m glad some of you had good reviews, but I will not be using them again.."

"work was to be done during the last 2 weeks of july, tried calling them to confirm 6-7 times they were unresponsive, left message that i would find someone else to do the project.\ and i wanted my deposit back$ 4200.00,. that got a response they would be out the next week this was end of august, i was told this would be a 2-3 day job on the roof , they tried to do it in 1 day they worked 13 hours during the rush they damaged my siding and my gutters, there men told me they were paid to do this as a side job, the guys worked hard , they left a few odds and end to complete the gutters i told them i would take care of they were supposed to bring the material to complete ,but they never did and again my phone calls were unanswered .they promise alot but do not deliver.then they ignore you once they have your money, thats not the way to do business. i hope this save someone else the aggrevation i experienced"