Get matched with top plumbing installers for a remodel or addition in Shelton, WA

"I found out my water heater was leaking the night before. I noticed water coming from my laundry room had made a puddle of water into the adjacent office space. I decided to wait till next morning because I knew emergency calls can be very expensive. Next morning I started calling around for someone to come out and look at it but was finding it very difficult to find someone to come out same day. I called 3 or 4 different places and they were all not available or Did not call me back. The only company that responded to me within the hour was JM Plumbing. They were also the only company that were willing to come out same day and gave me an awesome price that beat all competitors by far. The owner agreed to come out to do the work at end of day after his last job, he arrived on time with an assistant. Was very professional, friendly, fast and did an excellent job. Total time installing was about about an hour to hour and a half. He went to buy a new water heater and new hose to replace my old one, gave me all receipts and warranty paperwork . I am very satisfied with the work he did, the heater is working beautifully and I am very pleased with the job done by JM Plumbing. I highly recommend them over anyone in olympia, they do an awesome job for an awesome price!"

"Ray was fantastic. He was able yo come out and quote me quickly. He was fair in pricing and fixed the break in my watermain line. He explained how/why it happend and how to prevent it from happening again in the future. Definitely my go to plumber for my houses."

"Hagee Plumbing technician Caleb arrived on time, super friendly, and went straight to work. He was able to repair my garbage disposal and save me a couple hundred dollars in the process. I highly recommend Caleb and will definitely ask for him directly if I ever need any plumbing work done."

It can be a daunting task looking for not only the right contractor for your job but also the right contractor for you. We completely understand what you're going through. We know every customer has different desires, different needs and different schedules. We're not only here to turn your ideas into reality but to make it a memorable experience every step of the way. Call us right now, no matter where you are in the planning process.

"Excellent company to work with. On time and professional. Will definitely work with again."

"Perms-Dry did an outstanding job. They explained the work to be done in detail, arrived on time, completed the work in one day. Their workers professional and did a great job of cleaning up once the work was complete. I have seen no signs of water issues since they installed the system"

"I had purchased a big deal for the service. I had purchased it as a gift for my daughter. The guy came out and everything was fine, except that the estimate he gave was more than my daughter had budgeted. My daughter was happy that they discussed it with somebody, but they haven't gone ahead with the remodelling."

"It was great. The timing was good. They were reliable with scheduling. They worked very fast and the cleaning thorough."

"TLDR; Driving progress is up to you.  Painter is incompetent.  Will miss every deadline.  No green building acumen.
  I hired Joe to add a bedroom to my house and pour a concrete pad for another room.   It was a straightforward project he estimated would take 2.5 months (10/1-12/15).  He volunteered the 12/15 completion date so I put fines in the contract if substantial work was not completed by 12/25.  From the architectural drawings, the only thing that changed during the project was the size of one window and the additional removal of a 3 foot interior wall.
  10/1, the work started and within the first two weeks, excavation was done, the foundations were poured, the framing was done and the windows and trusses were ordered.  Within a month the trusses and roof were on and the windows were installed.  So far, so good, but this was all done by one sub.
  Then things started going in slow motion.  I moved out for the month of November so they could get the dusty indoor work done without disturbing my family.  There were only 3 things completed in November, the electrical was roughed in, two small (5 foot and 3 foot) non-load bearing walls were removed and there was a day or two of digging on a retaining wall.  Disappointed in the progress I asked him twice for a schedule with the remaining tasks and dates.  Although he said he could provide one, he never did.
  He was supposed to have the drywall and insulation done by December 1st (a date again volunteered by him), so my HVAC contractor could install a ductless heat pump.  I had to push out that date by 2 weeks.  Also due to him missing the schedule, I was heating an uninsulated room for 3 days.
  For the siding, outsulation and exterior window trim, he set up 3 meetings to go over it with my architect.  The first one, the sider didn?t show.  I wasn?t around for the 2nd one.  The third time he sent a sider who had never worked with outsulation before.  To his credit, he paid for the 3rd meeting.  Although the architectural drawings went into explicit detail, the sider required handholding to understand them.  My architect was visibly frustrated explaining the installation process to him over the language barrier.   The sider charged $8000 for 4 days of work.  It was $2900 over Joe?s original bid.   This seemed high for 2 reasons.  1. A bid from a competitor who specialized in green building, had worked with my architect before and was familiar with outsulation bid $5600.   2. When I asked the sider why the caulk job was so bad, he revealed he had used a random day laborer to help.  When I asked Joe about the price, he stated that the price was fair because there were several surprises, and he had asked the sider to come down in price.  Not buying this explanation, I called the sider myself.  I asked him if he had provided Joe with a bid before he started working and he said no.  I asked him if Joe had asked him to come down in price and he said no.  So Joe essentially wrote him a blank check with my money.
  By the beginning of January, electrical still hadn?t been hooked up, there were no doors or gutters and the porta-potty and trash heap remained.  I?d had enough of Joe?s work and I wanted him to tie up the loose ends, give me the final bill and get out.  I handled all of the interior work, hanging the doors, doing the trim, painting, patching the drywall and installing the flooring to wrap this up as quickly as possible.  Unfortunately, after the initial bit of electrical was done on 1/6/15, I stopped the fines.  Joe went back into slow motion.  I?ve attached a full timeline so you can get a taste of this.
  Probably the biggest debacle of the project was the exterior painting.  I had told Joe I wanted to have him do the exterior painting, but I wanted it done when the weather was nice.  Ignoring my request, his guys came out to paint on 1/15/15. It was sprinkling when they arrived, but they shrugged it off with ?It wasn?t raining in Federal Way.?  More and more rain kept coming, so they covered their sprayer to protect it while they continued painting.  Then it started a downpour.  All the paint washed off.  They returned the next day to continue.  It rained again that day.  They didn?t prime any of the bare wood and painted it while it was soaking wet.  Not surprisingly, very little of it adhered to the wood.  I fired the sub in charge of the painters because he was supposed to do some work inside like hanging the doors and doing trim work and I didn't want him trashing my house any more. They came out again to paint, this time it wasn?t raining.  But the paint job looks terrible.  There remain bubbles, drips, uneven coloration and almost bare wood in places.  (There is one picture from the first day and all the remaining are as it looks today) I told Joe to hold payment for this until they did it right.  Joe has repeatedly told me he would make it right, but hasn?t delivered.  I scheduled a meeting with the painters to come out and review their work, but they never showed.  Also telling is Joe didn?t look at the paint job himself when he came to collect the final payment.
  Twice during the project I was approached by his subs asking for money.  Although I paid Joe the day he asked, it was clear there was a considerable delay with money flowing to his subs.  First the concrete guy showed up at my door and I got a lien notice from the company, the second was the door guy.  The door guy said, it takes a long time for Joe to pay.  It took over Joe over 2 months after his last day to collect the invoices and present me with the final bill.
  Something as simple as grading a 20 foot driveway and hauling out the trash, spanned 2 weeks to complete.  The worker trashed the retaining wall and left a bunch of concrete debris which I had to get hauled out myself (see picture).  Also of note, my circular saw mysteriously disappeared after the driveway guy used my table saw.
Here is the timeline:
Before work starts pay 1/3
10/1 Project and excavation starts
10/7 Concrete pads poured
10/10 Room, framed and sheathed
10/17 Trusses on
10/25 Roof on
10/31 Windows in
11/4 Pay second 1/3
11/5 Retaining wall digging starts
11/10 Remind Joe I need the insulation and drywall done by 11/30 for a scheduled HVAC install.
11/11 I provided my door choices to order.
11/12 Rough in of electrical
11/20 Small interior walls removed
11/23 Retaining wall ordered
11/25 Retaining wall arrives
11/28 Checked on doors, still hadn?t been ordered.
12/1 I return to my home and there is no drywall or insulation.
12/3 Insulation is done
12/9 Drywall starts
12/12 Drywall is done
12/13 Retaining wall digging ends
12/15 They come out to look at siding with architect
12/16 Retaining wall done
12/17 Doors actually ordered
12/19 Siding starts
12/22 Doors supposed to arrive
12/24 Siding done
1/6/15 Electrical finish starts
1/7/15 Asked to grade the driveway and finish up
1/10/15 Gutters on
1/15/15 Awful paint job done in the rain
1/16/15 Bare wet wood painted without priming, doors come in, wrong size
1/17/15 Driveway grading starts
1/20/15 Paint job touched up but not fixed, barely painted wood, bubbles, drips, uneven coloration remains
1/21/15 Electrical finish completed
1/26/15 Doors finally come in the correct size
1/27/15 Driveway graded
4/6/15 Get and pay final bill
4/18/15 Schedule painter 4/24 to review work
4/24/15 Painter doesn?t show up
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"My initial bathroom remodel project turned into a larger than expected project, with major plumbing issues with the main line, which had to be completely replaced. Also my electrical, insulation also needed replacement. All said, the project took longer than initially planned, but Palm, took care of everything. Now I feel safe and secure in my home and have Palm to thank for that. The operations manager was in contact with me almost daily, and always responded to my questions immediately. Will definitely use them again for future projects."