Get matched with top in Shenandoah, IA

"Overall, was very pleased with results. Recently had to replace defective tub spout and cartridge. Encountered an issue with spout replacement. Had a verbal agreement that customer supplied spout, shower head and single handle assembly would be covered under life time warranty. Since it was not written down on contract, Rebath indicated customer supplied parts were not covered even though sales indicated it would be covered verbally. However, Rebath did order part (it was under Moen lifetime warranty) and installed part. Rebath did offer to assist with future claims, if needed, with customer supplied parts needing replacement."

"My service request was to replace my kitchen faucet that was leaking. It was a Moen that probably cost close to $200. when it was installed years ago. My Moen was replaced with a faucet and spray nozzle that was pretty cheap that felt like a cheap plastic. My Ex husband made the comment, “WOW! Looks like they went all out and bought that faucet from dollar general! Let’s see how long that thing lasts!” I hate to admit it, but this time he was right. When I would turn on the faucet, the water stream had no pressure. It was like a string of water that came out of the faucet. I would have to use the spray nozzle in order to get a forceful stream. Well yesterday, I reached for the nozzle and it broke. (That faucet had been installed less than 5 month ago.) So now, I have a little stream of water coming from the faucet with a broken spray nozzle. I decided I’m just going to have my son replace the whole thing with a Moen. I’ve always had a great experience with AHS. I probably won’t use AHS again to replace faucet fixtures etc. (I notified AHS about the problem soon after the faucet/sprayer was installed, but they said I would need to put in another work order. I figured, it would just be replaced with another cheap faucet.)"