PuroClean of Conroe
PuroClean of Conroe
Known as the "Paramedics of Property Damage", PuroClean of Conroe provides water damage remediation, fire and smoke damage remediation, flood water removal, mold removal, and biohazard cleanup to commercial and residential customers. Personal attention is what makes the PuroClean brand one of the best in the industry. By using the "Science of Drying", throughout the restoration process, PuroClean of Conroe can provide unparalleled service and response. With Customer service 24 hours a day, 7 days a week, our professionally trained staff, modern equipment, and diligent office support will repair the home or business back to its normal condition in a timely manner. No problem is too big and no job is too small for PuroClean of Conroe to provide caring, reliable, and professional remediation services to our customers quickly and without stress or difficulties
"My home was flooded during the February freeze as many were. I was thrilled when they responded. However, their main aim was to apply equipment to a floor that was clearly ruined, and this equipment was meant to blow air into the floor to get underneath to dry out the water. There was 1/2-3/4" of water under the floor, so this was never going to help. As long as the equipment was there, they could charge the insurance company for it. They did not remove the equipment when it was clear the floor had buckled-- they wanted to keep charging for the rental-- I had to ask them to take it away. No dehumidifers were used to reduce the 80+% humidity in my home. I asked for help to remove sheetrock and dry out areas, to remove the floor, but they refused. They made it clear they were "working for" the insurance company--I even got insurance company on the phone to say it was fine to remove sheetrock and dry out areas, but they still refused. I finally asked them to leave because they were not cooperating in helping to dry out my house. Any question I had on their invoice was met with threats over nonpayment, which was particularly insulting. They operate like an illegitimate business and I would not phone them again under any circumstance."
Michael M on May 2021
Known as the "Paramedics of Property Damage", PuroClean of Conroe provides water damage remediation, fire and smoke damage remediation, flood water removal, mold removal, and biohazard cleanup to commercial and residential customers. Personal attention is what makes the PuroClean brand one of the best in the industry. By using the "Science of Drying", throughout the restoration process, PuroClean of Conroe can provide unparalleled service and response. With Customer service 24 hours a day, 7 days a week, our professionally trained staff, modern equipment, and diligent office support will repair the home or business back to its normal condition in a timely manner. No problem is too big and no job is too small for PuroClean of Conroe to provide caring, reliable, and professional remediation services to our customers quickly and without stress or difficulties
"My home was flooded during the February freeze as many were. I was thrilled when they responded. However, their main aim was to apply equipment to a floor that was clearly ruined, and this equipment was meant to blow air into the floor to get underneath to dry out the water. There was 1/2-3/4" of water under the floor, so this was never going to help. As long as the equipment was there, they could charge the insurance company for it. They did not remove the equipment when it was clear the floor had buckled-- they wanted to keep charging for the rental-- I had to ask them to take it away. No dehumidifers were used to reduce the 80+% humidity in my home. I asked for help to remove sheetrock and dry out areas, to remove the floor, but they refused. They made it clear they were "working for" the insurance company--I even got insurance company on the phone to say it was fine to remove sheetrock and dry out areas, but they still refused. I finally asked them to leave because they were not cooperating in helping to dry out my house. Any question I had on their invoice was met with threats over nonpayment, which was particularly insulting. They operate like an illegitimate business and I would not phone them again under any circumstance."
Michael M on May 2021
