Get matched with top swimming pool covers installers and replacers in Sherwood, WI

"Took a full year from when we put the deposit down for a new liner, to get installed! They came out over 10 times measuring and re-measuring. Finally I sent my measurements directly to Merlin and I also was the one who approved there prints. so that they could start making it. Gary said ?they will have the liner in 5 days and install on the next day. 2 weeks later he finally installs the liner and explains to me that Merlin requires a new way of measuring and that is why he was having an issue (it was a standard tape measure). Gary through out the summer had multiple excuses as to why various things weren?t going as planned. He had 1 employee quit, the replacement got first, and hire two young guys (in which 1 quit). Now he is heading back home, the Philippines and doesn?t plan on coming back. The one guy that stayed is going to buy the business over payments (no experience, except the last 3 months). BEWARE!"

"Perfect design and build. On time and in budget. I would have never thought about the design Douglas came up with. He gave me cost affective choices and things ended better than I expected. Polite and very meticulous with the work."

"Terrible exp with Master Spas of WI! Waited for them to fix my hot tub for months!!! Their service dept (Brittany) is rude and non-responsive. Quoted me $600 on a new wet end/motor. I asked them to provide me the part number for the wet end 3 months ago .... I am still waiting for a response!!! As it turned out it was a bad seal (wet end and motor are fine.) Cost $150 and 48 hrs to repair. Stay away from Master Spas!"

"Very unprofessional!!! Company refused to call, did everything through Facebook messenger. Its very clear that they only wanted to get money for a deposit that they are now with holding from my family. It's clear in my messages to them that I was interested if they could get the new liner installed this week. They promised to message me on Sunday to let me know what day they are coming. Never messaged me back. I reached out to them late Sunday and boom.... You are on a waiting list. So several messages later I am to blame for them misleading me, but hey we can get you in on Wednesday. This is the start of red flags. I question if it's going to be a rush job with poor workmanship because I complained and they get sensitive and keep messaging me about how they are busy and are 1-2 weeks out. Not once did they apologize and try to earn my trust back. Not once did they call the number I provided twice to talk to my wife about getting the work done. Just excuses! Then today when I ask about draining the pool, they respond that they will not be serving me and block my messages! They still have my deposit! Rip off alert! Do yourself a favor and stay away. Check Better Business Bureau for other complaints of poor work and excuses! Do what you promise Benjamin! Also how does a company give themselves a 5 star review? Twice? Ben D is the owner and the company can reviews itself?!"